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#421284 - 03/08/13 12:24 PM Re-Keying unlisted property OCWEN
whatagirl Offline

Registered: 04/11/07
Posts: 302
Locksmith in my area require a letter of ownership before they will opne a house for you- I asked the AM for a letter and a work order for re-imbursement,she denied me both and immediately pulled the rug from under me- re-assigning a potential listing for next week- what's your take on this?

#421357 - 03/09/13 11:13 PM Re: Re-Keying unlisted property OCWEN [Re: whatagirl]
BpoBill Offline
Major Contributor

Registered: 09/24/06
Posts: 2311
Loc: US
If they can't provide something that simple let them pull it. I don't have patience for rude asset managers, so if it were me I would burn that bridge with an unpleasant phone call.

Personally I never use a locksmith unless we need to make a key for the owners lock. For example a property in redemption that's vacant and only has one access door. Or a condo that has rules about locks or something. I just use anyone to change locks because it's very easy.

#421360 - 03/09/13 11:18 PM Re: Re-Keying unlisted property OCWEN [Re: BpoBill]
Traveler Offline
Major Contributor

Registered: 11/14/00
Posts: 2500
Loc: The Coast
Only had to use locksmith once for anyof their REOs. and thats because it was a lockout. All others I did myself. Can't get in? Bust a door glass. Then invoice them for the broken window! hahahah.

#421428 - 03/10/13 10:27 PM Re: Re-Keying unlisted property OCWEN [Re: whatagirl]
gfarkas Offline

Registered: 02/24/03
Posts: 91
Loc: St Paul/Minneapolis, MN
They generally use Cyprexx, a national company for property preservation. You can request the re key through the message section of Equator. aka: Field Services in the drop down message menu. IF your property was a GMAC which they just took over this month. I don't work for the old OCWEN.

Edited by gfarkas (03/10/13 10:30 PM)
Edit Reason: more info to add
George Farkas CRP/CRS/ABR
RE/MAX Associates Plus, Inc
480 West Highway 96 #200
St Paul, MN 55126
Member of NRBA and USRBN


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