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#348845 - 08/21/10 09:33 PM Cannot Login to agentsonline from Home office
MassBPOer Offline
Veteran Member

Registered: 10/13/08
Posts: 816
Loc: Mass
Sorry if this is not the place to ask this, but I didn't know where to go. I can log in from my brother's house, I am there now with my same laptop. But when I try to login from my home office I keep getting 403 - permission denied. My son recently added a new router but I google for help to fix problem I could not resolve the problem. Any advice?

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#348975 - 08/22/10 10:04 PM Re: Cannot Login to agentsonline from Home office [Re: MassBPOer]
Greg Masson Offline
Member

Registered: 08/28/08
Posts: 164
Loc: Oregon
I have had problems for weeks with the sight locking up. I suspect it is using it's allowable bandwidth. I will be checking all the forums and then it can't be found. Very common at dinner time, but other hours as well.

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#348980 - 08/22/10 10:46 PM Re: Cannot Login to agentsonline from Home office [Re: Greg Masson]
Admin Offline

Veteran Member

Registered: 11/20/03
Posts: 670
Loc: Global
MassBPOer, if you are getting a 403 permission denied your IP is probably being blocked. If you can provide me with your IP - (http://www.whatismyip.com ) I can check it out and white list you if necessary.

Greg, I am not aware of of problems with bandwidth right now. I was thinking that things were running pretty smoothly for the most part. When the forums have had problems in the past it was due to memory issues and not bandwidth. There have been a couple of instances in the last few days that required a reboot of apache (which would cause the pages to freeze). If anyone else is having the same issues as Greg please let me know.
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#348998 - 08/23/10 02:37 AM Re: Cannot Login to agentsonline from Home office [Re: Admin]
AgentinMA Offline
Member

Registered: 12/31/05
Posts: 264
Loc: Boston Metro
MassBPOer I had a similar problem with other sites a couple of months ago. My wireless router was having issues and not allowing access to certain sites. I reset the router and cured the problem in the short term. I ended up buying a new router a short time lather because the issue kept happening. I haven't had a problem with the new router in place.

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#349216 - 08/24/10 08:14 PM Re: Cannot Login to agentsonline from Home office [Re: AgentinMA]
MassBPOer Offline
Veteran Member

Registered: 10/13/08
Posts: 816
Loc: Mass
Back at my brothers, so I cannot get my IP address now. But when I do, how can I send it to you if I cannot log in.

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