I have only gotten auction listings with them. Not enough experience to comment on payment/reimbursements yet. The AM I work with is great. She answers all my emails quickly.

Oh Happy Day......got the rekey reimbursement check yesterday!! 60 days, oh well as long as it's coming I am satisfied.

Can someone give me some help with teir forms? After you click on the pdf for the form under "Agent Forms", it opens but you can't write in the form. Do they expect you to print them out, write in the form and scan then back in? Like the Property Tax & HOA form for example...............Just got my first listing with them - it is a re-assignment - and I'm trying to figure their system out.

Thanks!

Also, there was no referral fee listed in my Listing Agreement". It just stated that the commission is 5.1% (yes, 5.1%). Oddly, the Listing Agreement says it should be spit 50%/50%, but undering "Marketing" on the Rio site it says 2% LA, 3% BA. The original agent offered only 2% on the MLS. Nowhere is there a refferal fee.

1. what is the refferal fee?
2. how does the split work with them and has anyone taken 2.5 or 3% for themselves?

Thanks!

Print the PDF, fill it out and e-mail to the asset manager. The commission should be clearly addressed in your listing agreement, otherwise call your asset manager, they are very attentive.

Can't get ahold of my asset manager....anyone know about the HoldBack form to be filled out prior to settlement? Can't find it on the website.

From the agent handbook for GRC:

Holdback Form
At least three business days prior to closing, you will need to submit the Holdback Form for your property. The Holdback Form is available from under “Agent Forms” on RIO. This form is divided into three columns. The left column is for bills that have already been submitted to GRC but you have not yet received reimbursement. The middle column is for bills you have in hand but have not yet been submitted to GRC. The right column is for estimated final utility bills. No bills other than final utility bills may be included in the right column.
Therefore, you must request final bills from all your vendors for submission to GRC prior to closing. The bills you have not submitted (middle column) should be overnighted or faxed to GRC with evidence of payment with the Holdback Form attached. Do not resend copies of bills that have already been submitted. If you list submitted bills on the Holdback Form (left column) and your Asset Manager has not received them, the Asset Manager will contact you.

I have searched my agent forms and can't find it, so I am hoping it does not apply and my asset manager has not responded top my calls. I'll keep trying though.