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#265665 - 12/21/08 10:46 AM Re: Farvv is starting to [censored] me off! [Re: cinloo]
Illinois Agent Offline
Member

Registered: 01/29/08
Posts: 227
Loc: Illinois
8 in qc since the 18th...we shall see wht Help Help Helps I get. BTW if the contact does not get back to you all you need to do is have it put on hold. No big deal.

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#265669 - 12/21/08 11:16 AM Re: Farvv is starting to [censored] me off! [Re: Illinois Agent]
northtxbroker Offline
Veteran Member

Registered: 05/17/07
Posts: 515
Loc: Texas
I had a similar situation on an interior this past week. I updated FARVV 5 times that the contact they gave me was an agent in Tennesseee (not Texas) so they could not provide access. Nice agent, though---talked to her a couple of times. Anyways, I uploaded status on their site 5 times. They still decided they were going to reassign the BPO since I hadn't completed it by their due date. Well, that really p*ssed me off so I called up the support number and asked them what I was supposed to do. I asked if 5 updates in 2 days were not enough for them. Long story short--they reassigned me the order and put it on hold in my queue. I've worked for them for a few years and that's the first real incident I've had with them.

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#267084 - 12/31/08 10:23 PM Re: Farvv is starting to [censored] me off! [Re: northtxbroker]
discndeb Offline
Member

Registered: 08/09/07
Posts: 71
Loc: CO
I've gone a few rounds with them also. I live in a very rural area, and finding comps can be really frustrating. I go outside the area, and lets face it the whole western half of my state is rural. My whole county only has a population of 37 thousand. I think that may include some of the dogs.

I had to do an interior for them. Nice home on 2 acres. QC came back and asked why I didn't use comps an agents used on a previous report. I researched the comps to find out they are on .14 and .15 acres...not two acres like the subject. I called QC back and explained this. Wait a minute they say, I have to check with my supervisor. Oh yes they say this is a superior report no problem. DUH.

On another report, they came back and asked me why my solds were more than six months out. I read to them what was in the report explaining this, and they said they couldn't believe that I was being called on this. Another big DUHHHHH.

BTW how many of their employees does it take to read a single report?

Sometimes I feel like it's a big game and they just want to stump the agent and make us work harder than we have to for the paltry sum they pay us. I work hard on my reports, and I've told them that. I've also had a few orders that were reassigned from other agents, because these other RE experts don't have a clue...and use residential comps to value a rural property. Or just don't even know how to do a simple CMA.

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#267085 - 12/31/08 10:34 PM Re: Farvv is starting to [censored] me off! [Re: discndeb]
ColoBroker Offline
Veteran Member

Registered: 11/03/07
Posts: 1069
Loc: Colorado
I've found only the ones I've ever had trouble with QC is the ones that the QC is done in a country way to the east of us. The other QC issue is they usually have the sqft wrong and I have to prove where I got mine from.

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#267087 - 12/31/08 10:53 PM Re: Farvv is starting to [censored] me off! [Re: ColoBroker]
discndeb Offline
Member

Registered: 08/09/07
Posts: 71
Loc: CO
I always call them if there is a problem with different information they have versus what I have. It's been a pleasant experience so far. We also have address problems out here, and I've worked pretty easily with them on this so far. LA has also been good about that. A few years ago, our county decided to change all of the rural addresses to allow for the growth we are all waiting to see. It really cut down on the junk mail for a while, but hasn't done anything else worthwhile.

BTW HAPPY NEW YEAR everyone.

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#267090 - 12/31/08 11:10 PM Re: Farvv is starting to [censored] me off! [Re: discndeb]
Margaritaville Offline
Member

Registered: 04/24/06
Posts: 420
Loc: Illinois
I feel your pain discndeb - I cover a county with a population of 14,000. And I think that includes some of the cows grin You can imagine some of the QC nightmares I get!
_________________________
If there was a better way to go then it would find me
I can't help it, the road just rolls out behind me


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#267092 - 12/31/08 11:13 PM Re: Farvv is starting to [censored] me off! [Re: Margaritaville]
discndeb Offline
Member

Registered: 08/09/07
Posts: 71
Loc: CO
I spent part of my youth growing up in Illinois. I understand. Now my rural area is Colorado. I love it here, and wouldn't trade my rural lifestyle for BPOs or money...which ever comes first. Our RE market is very slow right now.

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#267094 - 12/31/08 11:21 PM Re: Farvv is starting to [censored] me off! [Re: discndeb]
discndeb Offline
Member

Registered: 08/09/07
Posts: 71
Loc: CO
Let me take a guess at where you are in Illinois...central southern part of the state???? At least somewhere towards the southern part??? Do you work with FARVV and do you have any stories?

It's pretty bad when animals get counted as humans. Some of them are better than humans. Just ask the dog we took in two months ago that was dumped up here. I'm guessing she was kicked around most of her life, but she's coming along nicely.

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#267313 - 01/03/09 01:52 AM Re: Farvv is starting to [censored] me off! [Re: BPO_Jim]
discndeb Offline
Member

Registered: 08/09/07
Posts: 71
Loc: CO
They are going to love this latest order I have for them. Just got it today. Only one comp within the area. And then had to stretch the age of the home and onwards to find comps. Had to go 40 miles outside of the area to find comps. Like I said before this is a very rural area and comps are difficult to find. I guess I should copy and paste that into my report. I actually failed one of their reports and still got paid. Of course had to have an essay of explaination. I wish I could get more orders in the city areas around here.

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#267315 - 01/03/09 02:58 AM Re: Farvv is starting to [censored] me off! [Re: discndeb]
MArealtor Offline
Member

Registered: 12/28/06
Posts: 273
I recently noticed someone else was getting all the orders in my area. This started the 1st of Jan; they took me off Auto Assign. I called up; my rating was fine. I was "accidentially" taken off Auto. Does not make sense to me.....

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