I've got a glitch, I think.
BAD is using REOTrans platform and tasks are assigned. However, because my asset is a Fannie, I also have to use the MF software.
So, I did the initial BPO task on RT and submitted it. Today AM asks me when will she get the BPO. I reply that I did it 12 days ago and submitted it. I have no tasks. WRONG! Because I should have used MF, I have to do it again.
All this is news to RT tech. They just heard about MF problems from another RT user agent. Tech tells me that I have to complete my tasks on their platform. So, it looks like I have to duplicate all my tasks. I'm waaay not happy.
Anyone have anything about this?