no two home inspections are identical. No home inspector is so thorough that they catch all the issues with a home.
Your statement brings up a common misunderstanding about the home inspection industry.
It's not that no home inspector is so thorough, it's that, except for Texas and possibly a couple of other states, there are no true Standards of Practice for home inspectors. This probably results from the lack of licensing. Sure, there are national trade associations and state trade associations, but there happen to be about eight national associations and, of course, about 50 state associations. So an inspector in one state can belong to either a state association or a national association, but doesn't necessarily have to belong to both. And while all the assocations' Standards of Practice and Codes of Ethics are similar, the fact is that they are different. If they were not, there would be no need (and I use "need" very loosely) for so many trade associations.
Many of the problems within our industry stems from the fact that the industry is only about 30 years old, with ASHI, nationally, and California's CREIA being the oldest trade assocations, both founded in 1976. It's that youthfulness that has so many people—home inspectors, attorneys, E&O insurance companies, and, yes, Realtors—confused because there is no long track record about what to do, what to provide, what not to provide, etc.
So each home inspector has to determine his own business and inspection protocols and, as I regularly tell anyone who will listen to me, be persistent and consistent in sticking to those protocols unless new technology, new insurance requirements, new court cases, or new legislation require a change.
In my own area, Realtors (and Clients) want choices. So I developed a new mantra which I've been using since 1/1/05:
"One inspection does not fit all."
For example, many Realtors and Clients don't want a "thorough" inspection when they are buying a property to flip. They just want to know if the structure is sound (roof, walls, foundation) and whether the plumbing and electricity works. Everything else is going to be gutted and replaced, including appliances, exterior walls, windows, etc. So I created a BASIC inspection for them whereby we don't note the doorknob holes in the walls, the missing screen windows, the loose hardware on the doors/drawers/cabinets, and don't test any of the appliances.
For sellers, I have a LIST inspection whereby I don't describe their property to them (stucco walls, raised foundation, gable roof, composition roof covering, etc.). I simply note the major problems. It's a BASIC inspection for Sellers.
My "thorough" inspection is my STANDARD inspection. And then, for those who require a little more hand-holding (aka customer service) or who are not going to be at the inspection, I have PREMIUM inspections whereby I will represent them at the final walk-through to check on what the Seller claims to have had repaired and whether or not it was done properly. I'll also meet with the new owners as soon as they move in to answer any questions, introduce them to the intricacies of the home, etc.
And for the super rich (sports stars, movie stars, recording stars, etc.), I have my TECH inspection whereby I take licensed professionals (plumbers, electricians, roofing contractors, etc.) to the inspection with me. I do that because California has no licensing for home inspectors, and the super rich seem to want that extra level of knowledge / professionalism / customer service that a licensed expert can bring and which an unlicensed generalist home inspector many times cannot.
Sample prices for 2,500 SF
--------------------------
LIST - $349
BASIC - $389
STANDARD - $519
PREMIUM - $1,019
TECH - $1,819
I realize that the real estate laws in California may have different requirements, but here you are only required to disclose what you know about a property.
It's the same here, and many Realtors fall back on the "ignorance" plea when problems arise. However, with more and more home inspectors offering pre-listing inspections, more and more courts are ruling against the ignorance defense. They seem to be stating that if a Realtor, who, here in San Diego, stands to make a 3% commission on a $500,000 average house, or $15,000, they should be spending a mere $349 on a pre-listing inspection to become knowledgable about the house. Knowledge is power.
The point of a pre-listing inspection is to discover any issues that could hurt the marketing of the home or create unpleasant surprises at contract here in the Northeast.
Exactly.
If a prelisting inspection reveals a new roof is needed, but the Buyer's inspector doesn't catch that, then the prelisting inspection could cost the Seller $10,000.
Then our industry has real problems. However, so far I have never heard or read about a case where either the seller, seller's Realtor, buyer, buyer's Realtor, or a home inspector failed to catch a roof problem. I have read lawsuits where the buyers ignored a home inspector's recommendation for further evaluation by a licensed roofing contractor before close of escrow. And I have read lawsuits where the buyers took a $10,000 price reduction or escrow credits, ignored the roof, and bought new furniture or a new car instead, only to have the roof fail at the first rain and then sue everyone involved. It's a great society we live in (insert sarcasm here), but there is none better, either.
But the roof analogy is not a good analogy because of the fact that it is so visible. A better analogy might be if one of the two home inspectors missed the lack of firestopping around the chimney in the attic and the house burned down. But that's why home inspectors carry E&O insurance--well, some of us anyway--even E&O insurance is not required except in a couple of states.
Realtors, here's some help on finding a good home inspector. Rather than calling home inspectors to ask for price and then taking the lowest price (this might be one of those industries where you get what you pay for), do this for me:
Ignore the marketing materials that home inspectors send you, including mine. Simply call all the home inspectors in your area (or have your team members call) and ask them to fax you proof of E&O insurance, liability insurance, and trade association or business association memberships. You'll probably find that the great majority, perhaps even a supermajority, does not carry insurance and belongs to no associations. Why? Because at an average of $349 per inspection (if the average home inspector could maintain an average that high), most cannot afford it, particularly when just getting started. I, on the other hand, have business experience, so the first thing I do when founding new businesses is join an appropriate trade/business association and hire a good CPA and attorney familiar with the business. Unfortunately, about 70% of people who go into business for themselves don't have that type of business experience, so they shoot from the hip hoping that everything works out. As research reports will tell you, they often don't, to the tune of about 70% of businesses failing within five years. I wonder why (slight sarcasm).
My own E&O/liability insurance is $4,400 per year, and that's only because I am a franchise, so the insurance companies see me as one of 5,000 HomeTeam franchisees rather than a single inspector. I go out and get quotes each year as an individual, and they range from $5,600 to $17,600 per year. Yes, you read that right.
My BBB membership is $350 a year, and my membership in the National Association of Certified Home Inspectors (nachi.org) is $289 a year.
Now add the cost of marketing materials, CPA, attorney, tools of the trade, truck with graphics, etc. If one is lucky enough to do 100 inspections that first year and to average $349 per inspection, one just grossed $34,900. It's going to be very difficult to pay all the company bills, taxes, etc., and have enough money left over to pay oneself. So home inspectors will forego the big-ticket items (CPA, attorney, insurance, and memberships).
E&O insurance companies require several things, including, but not limited to (or not even including, in some states), trade assocation or business association membership, résumé showing knowledge and/or experience in construction / plumbing / electricity / whatever / etc. and/or appropriate training by the company and/or university and/or specialized home inspector training schools.
I can't imagine a Seller being happy at getting that news and knowing that I encouraged them to do so and even paid for the inspection.
It seems to me that making those Sellers happy is why Realtors get paid such a nice commission. Surely it's not just because Realtors can sit down, fill in a few blanks on a purchase contract, throw a bunch of disclosure forms at the buyer, and then say yea or nay to the other side's requests, is it? I give Realtors more credit than that, perhaps because I was a Realtor in a different state a couple of decades ago and because my domestic partner is a Realtor with Century 21.
Also remember that knowing about a problem doesn't mean that one has to fix the problem. Here we call it selling "as is," which has a totally different connotation than it did when I worked in Houston in the late 1970s. Here it simply means here are the problems I know about and, along with any problems you or your inspections discover, we're not fixing anything unless it's legally required (smoke alarms and water heater seismic straps). So take it or leave it.
However, as I stated earlier, I believe that knowledge is power, so knowing about as many problem areas as possible allows a Realtor to price the property more appropriately, which probably translates into a faster sell, fewer surprises during escrow (resulting in fewer hard negotiations), and a faster (and more pleasant) escrow.
A long diatribe so early in the morning, and just my opinion, but I hope it helps those reading.
Happy Holidays!