Hi Paul,
We ought to be a little cautious here in concluded intentions, I am almost certain that there is another side to this story. And, I cannot imagine that an agent would not check the disclosure/disclaimer statement for latent defects, etc! Further, Eric was saying something about that another counter was made on the second day and never in detail explained when the original offer was submitted. Was that new $820 price an official counter? There are to many agents here willing to make judgements without the entire info resulting in a possible lawsuit/complain against that agent. There may be no cause just a lack of info provided by the buyer. I found your reply appropriate and fact finding but that is the difference between an agent and a broker as we know.