#59740 - 01/23/06 04:45 PM
Re: Getting fed up of CC and their clarifications!
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Member
Registered: 12/29/05
Posts: 13
Loc: Truckee, CA
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I am the Clear Capital person who "lurks" on this board sometimes.
Anything you say on this board will NOT change the amount of work you are sent from Clear Capital (except for Ben, LOL). I am not on here looking for "dirt" on brokers, I am just trying to help answer some of your questions.
Now to answer some of those questions.
There is no way to "search" for BPOs on our site.
Yes, the request will show up in your account before you receive the email. Although the email is sent from our system at the same time it shows up on your home page, sometimes there are delays out in cyberspace. Another delay can be how often you have your email client set to check for email. One broker I talked to said he was not seeing the email until 30 or 40 minutes after they were sent and it turned out he had Outlook set to check for new mail only once an hour.
We will not stop sending you work because you submitted a BPO late or had a clarification request. We understand that these things happen. If you have a problem with a BPO or clarification call us and we will be happy to help try and solve the problem.
We are always striving to become an even better company and welcome comments from all of you. All of your comment are taken seriously.
We send out the request as soon as possible after we receive an order from our customers and the due time is based on the time that they need it back.
Bea, you have not "cooked your goose with us". You do good work and will continue to receive solicitations from us. If you do not receive any it is just for a lack of them in your area.
If you have any other questions feel free to call us at 530-582-5011
John
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#59741 - 01/23/06 04:54 PM
Re: Getting fed up of CC and their clarifications!
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Major Contributor
Registered: 04/21/05
Posts: 1785
Loc: kentucky
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John, Thanks for being here; your information is most helpful.
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Comments made are my opinion, and not intended to be legal advice of any kind.
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#59742 - 01/23/06 04:58 PM
Re: Getting fed up of CC and their clarifications!
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Major Contributor
Registered: 02/25/05
Posts: 1809
Loc: Florida
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Hey John! I had a feeling this topic would bring you out of hiding. lol. Tomorrow at work go down to QC and slap them on the back of the head for me will ya? I just got another clarification request because the font of the house number made the number look like a 1 instead of a 7!
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The beatings will continue until morale improves.
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#59745 - 02/05/06 03:39 PM
Re: Getting fed up of CC and their clarifications!
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Major Contributor
Registered: 02/25/05
Posts: 1809
Loc: Florida
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They are at it again! I turned in what I thought was an airtight BPO. All comps within 5 yrs old and 50 sq ft. All lots the same, prices within $10,000 of each other and the farthest one was 1.7 miles. Guess what? Appraiser came up with a substantially higher value! I told them the only way I could raise my opinion of value and legitimately defend it is if the owner adds on! I think I'll start asking for the appraiser's name everytime I get a request to raise value. I would like to see if it is the same one or same company.
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The beatings will continue until morale improves.
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#59746 - 02/05/06 05:43 PM
Re: Getting fed up of CC and their clarifications!
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Member
Registered: 04/23/05
Posts: 202
Loc: Fort Lauderdale
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Ben, I think you have bad luck w/ CC. I never get a clarification request. There have been a few times I actually expected one but have yet to get one. Now, Emortgage is a different story! I think they have me flagged because if any item is questioned they send me a clarification request. Last week I had an order that was difficult to find comps. One comp had no photo, sure enough they sent a request to add photo.
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#59747 - 02/05/06 05:46 PM
Re: Getting fed up of CC and their clarifications!
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Major Contributor
Registered: 02/25/05
Posts: 1809
Loc: Florida
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I guess so. I think I only have problems with one of their customers so I'll have to track them a little better.
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The beatings will continue until morale improves.
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#59748 - 02/05/06 08:45 PM
Re: Getting fed up of CC and their clarifications!
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Major Contributor
Registered: 04/21/05
Posts: 1785
Loc: kentucky
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I think we are following after the same appraisers all the time in each of our areas. Bad appraiser, lots of clarifications.
_________________________
Comments made are my opinion, and not intended to be legal advice of any kind.
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#59750 - 02/06/06 03:27 AM
Re: Getting fed up of CC and their clarifications!
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Major Contributor
Registered: 08/10/05
Posts: 1577
Loc: Missouri
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I have "followed" a certain appraiser in this area a few times, unfortunately, they're mainly on REOs that are not worth anywhere near what was borrowed, and her figures are ALWAYS $400-$700 more than loan amount. Odd coincidence, doncha think? then I was provided the appraisal for an REO listing of mine, that came out about $35k higher than my bpo and the second opinion bpo. I tore it apart- this guy used comps that hadn't sold, falsified info on lot size, square footage, got the wrong tax info and APN, said comps were 3 miles away when they were 20+, made no adj for basements, and one comp couldn't even be found... yet the bank listed the house about halfway between my figures and his. One showing so far, and the buyers said their time was wasted cuz that was NOT the quality of home they expect for that price... So, I get to waste my advertising money (broker won't go to any expense with it so overpriced) trying to sell something so high.... This appraiser is also a Realtor, by the way. Makes me wonder how he conducts THAT side of his business!
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Registered: 11/25/06
Posts: 387
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