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#450051 - 01/22/16 11:49 AM Referring relatives ... family fued ... ethical dilemma? Help please
Realty4P Offline
Junior Member

Registered: 01/22/16
Posts: 3
Loc: SoCal
I'm not a broker/agent, but I spent my formative years living with one. Here's the situation-

I'm thinking of moving to Newtown, about 50 miles from my current residence in Oldtown. I drive around Newtown on a Saturday, meet broker Bob on open house and find that he is really sharp. After researching Bob's experience I decide he will represent me. Bob sets me up with email notifications for new listings. We talk a bit through email, and eventually spend a day looking at a few homes I am interested in. At some point I tell Bob that my dad is a broker in out-of-state Geezertown and was also a broker in-state in Moneytown about 80 miles away, but that he isn't licensed in-state anymore, otherwise clearly I would be using him. Bob later verbally confirms that I am working with him, and not my dad.

My father is a semi-retired top producer and the self-proclaimed "Babe Ruth of Real Estate". Sometime after meeting Bob I call my dad to ask what he thinks about my proposed move to Newtown for better schools for my kids, and he says its a great idea, [u][/u]and he can refer me to a top producer agent in the area. I say thanks dad, but I already found an agent at an open house, who happens to also be a top producer. I don't usually look for agents at open houses, but this time it worked out.

I am a little surprised that my dad is even able to refer someone to an agent in Newtown, where he has never been and knows nobody. My dad tells me he can refer clients anywhere in the United States through his referral network, and he is a pro and can identify other top producers in the area. I thank him and indicate that if it doesn't work out with Bob I will get a referral from him next time. Although, it seems a little strange because I thought a referral was when you had a good experience with someone you refer more business to them, and my dad has no experience with any of the agents in Newtown. In the past I connected my sister-in-law who was buying in Moneytown with my dad for a referral to an agent there (dad still knows the agents there). My dad had moved away from Moneytown, otherwise my sister-in-law would have worked directly to my dad.

My brother hears I am moving to Newtown and thinks he should move there too. I tell him how I got lucky finding a top producer in the area. He asks for Bob's first and last name so my dad can refer my brother to Bob and get thousands of dollars in referral fees. This doesn't sit well with me, it seems unethical. I share this with my brother and he seems to get it (his wife definitely got it), but says he isn't about to screw dad out of thousands of dollars. I don't want to screw dad out of money either, but dad didn't refer Bob to my brother, I did. My dad isn't the type to worry about a few thousand dollars, so I call him up to figure this out. My brother may have been misrepresenting my dad.

Dad lays in to me, but not about the money. He is offended that I didn't ask him for a referral in Newtown in the first place. I argue that I was unaware he could make such a referral, and how would I know given my dad has zero experience or contacts in Newtown.

Dad proceeds to call Bob a dope (who he knows nothing about), and me a financial idiot for buying my current house in Oldtown, and the other houses I have bought over the past 10 years. All of these transactions have been in different cities across the US, and I never lost a dime right through the financial crisis. Not trying to brag, just stating a fact - I was positive on transactions in 2003, 2005, 2006, 2007 and 2009. By the way my dad says all those agents are incompetent too.

I never got a referral from my dad for any agent I worked with over those years. Had I known this was even possible, I would have asked for my dad's help. I think there is some deep seated anger that I didn't reach out to him over the years for a referral that I did not know could even be made.

He goes on to explain that I have no respect for his professional opinion, and that he does extensive research before making an out-of-state referral, and even calls and interviews potential realtors.

Dad is a hothead. I have seen him get aggressive with brokers/agents, so now I am getting worried he is going to destroy my relationship with Bob if he calls him. I suggest my father use his infinite wisdom in real estate to select the best realtor for my brother, and if after he does all of his research and interviewing they still end up with Bob, then so be it.

A few weeks go by. We haven't spoken. I call my mom, also an agent, and she explains that this referral game is standard business practice. How is it that a person such as myself finds a realtor and recommends them to someone else, but then that person's dad gets a referral fee? I feel like my agent is getting screwed. I would like my dad to get the money, but not by screwing someone.

The definition of "referral" is-

To direct to a source for help or information: referred her to a heart specialist; referred me to his last employer for a recommendation.

Apparently in real estate a broker can "direct someone to a source for help or information", even after that person has already been connected with that source of help or information through someone else. Really? Is there is a different definition of "referral" for real estate purposes?

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#450052 - 01/22/16 12:01 PM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Realty4P]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 7717
Loc: Vermont's North-East Kingdom
Good story . . . . are all of these pseudonym towns in California ?

I don't envy your situation at all.

And if your Dad is acting this way with you, his own Daughter, can you imagine how he must act out with strangers . . . . maybe I've met him !

Here's hoping you can put these pieces back together again.
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#450053 - 01/22/16 12:17 PM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Vermont]
Realty4P Offline
Junior Member

Registered: 01/22/16
Posts: 3
Loc: SoCal
Geezertown is in AZ, the real estate referrals in question are in CA.

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#450113 - 01/26/16 02:51 PM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Realty4P]
Realty4P Offline
Junior Member

Registered: 01/22/16
Posts: 3
Loc: SoCal
Nobody sees anything wrong with this picture?

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#450114 - 01/26/16 03:43 PM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Realty4P]
johnnyloans Offline
Veteran Member

Registered: 03/29/09
Posts: 870
Loc: Los Angeles ,CA
The referral fee your father is trying to get will come directly out of Bob's pocket if he sells your brother a house. Your father did not refer and did not earn any fee.
_________________________
Johnny James
Real Estate Broker in CA
(855) 898-3354
Greater Los Angeles Area
www.PalmdaleRealestate.biz
Have Car Will Travel
For Those That Google JohnnyJamesBroker@gmail.com

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#453908 - 08/13/16 01:00 AM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Realty4P]
goasya Offline
Member

Registered: 07/16/16
Posts: 59
Loc: Karnataka,India
If your father did not refer he don't deserve the fee,simple as that.And if you are worried about your relationship with Bob,just talk to him with about the situation,asking him to ignore your dad,if he calls.


Edited by goasya (08/13/16 01:05 AM)

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#456440 - 01/25/17 07:37 AM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Realty4P]
Realtor63 Offline
Junior Member

Registered: 01/25/17
Posts: 1
Loc: Illinois
As an agent myself, if a client called me and said that their sister was an agent in California (I'm in Illinois), I would already know that I would be willing to offer 25% to the client's sister in exchange for letting me to the deal. This is no different than if the client's sister went on a web search, liked my page, and sent a formal referral. We agents get it, at least I do. I feel this happens all of the time. It is not for the family members to debate as long as all agents in the field are familiar with this process.


Edited by Realtor63 (01/25/17 07:38 AM)

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#456444 - 01/25/17 12:56 PM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Realty4P]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 7717
Loc: Vermont's North-East Kingdom
Originally Posted By: Realtor63
". . . if a client called me and said that their sister was an agent . . ."

If that's a "Client" and not just a "Customer", then you've already entered into a Contractual Relationship with them; and thus, the Sister is little bit too late to make the Referral of someone you already represent.

It's a nice gesture to be charitable and give your money away; but this is a business.
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#456517 - 01/31/17 10:08 PM Re: Referring relatives ... family fued ... ethical dilemma? Help please [Re: Realty4P]
TheBPOExpert Offline
Member

Registered: 01/22/12
Posts: 114
Loc: Georgia
Don't worry you are not alone with the family issues.
_________________________
The BPO Expert
Free BPO Company List
“You will get all you want in life, if you help enough other people get what they want.” -Zig Ziglar




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