We keep getting BPO requests where the contact is a group that specializes in short sales. They were usually pretty good about returning calls in the past. They always meet us with the comps, give us the sob story, sellers hardship letter, etc. In the past, we just said thank you, tossed it, and never even looked at it.

After about a dozen or so of these, one of their guys tells us he is concerned that our estimates are coming in too high, and wants to know if we were paying attention to the info they were providing us. From that point on, we stopped taking any info (even though we toss it and never look at it). They were not pleased when we stopped taking their info.

We've had several BPO requests for them since, and now suddenly they are no longer good about returning calls. The most recent time, it took 6 calls over the course of a week and a call to them from the asset management company to get us into the property. The asset management rep said they had asked if the BPO could be assigned to someone else and that they did not feel our BPOs were accurate. The rep told them NO! I don't know what else the rep told them, but they called us back within the hour with access info...and boy were they pissed. They were hoping that we would eventually give up and they would get someone else.

QUESTIONS:

Contact says there are usually 2-3 BPOs done on each of their properties. Do they actually see the BPOs? How do they know which ones are "too high"? or do you think they just say this to all the agents to see if someone fesses up?

Got a call from another agent that said they got a BPO request and could not find the property. The asset management company emailed him my BPO and told him to call me for directions...is that normal?