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#446702 - 07/21/15 09:28 PM Making Buyers Super Happy with unexpected Wow Experiences
Johnny B Offline
Member

Registered: 12/25/04
Posts: 44
Loc: CA
I'm looking for your best ideas to consistently trigger wow events for buyers anywhere from point of contact to after the close. How do you produce Virally Happy Clients?

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#451514 - 03/21/16 10:47 AM Re: Making Buyers Super Happy with unexpected Wow Experiences [Re: Johnny B]
Nashville Homes Offline
Member

Registered: 07/25/13
Posts: 113
Loc: Nashville, TN
There are a lot of great ways to do this, and the most important thing, I think, is to remember that every buyer is different, with different needs. You shouldn't treat a single fella looking for a downtown 1 bedroom condo the same as a young family looking for a suburban house priced just right! Whenever you can, ask about the lifestyle the client wants and dreams about, and why they're moving.

If they have kids, always bring things to keep the kids entertained! Coloring books, spare ipads to play games on, the works. If they love eating out, send them a personalized google map of the neighborhood, with restaurants and nightlife and fun things to do highlighted. Make them feel at home with you, wherever they are, and wherever you go together.
Always be up to date on your city, your target area. You can absolutely never know enough about it, and the more you know, the better able you'll be to give them the 5 star experience.

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