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#444841 - 04/06/15 09:10 AM Re: Main Street [Re: 12 step 4 BPOs?]
smg Offline
Major Contributor

Registered: 02/16/06
Posts: 2823
Loc: United States
Originally Posted By: 12 step 4 BPOs?
i accepted on on Thursday that had been sitting for a while. 10 minutes later I got the late notice. Tried to get into the website and send a message, but it wouldn't load. The next morning i got a bitchy email and then it was reassigned. Screw that.


What about this Joel? Probably more tainted info, huh?

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#444842 - 04/06/15 10:53 AM Re: Main Street [Re: smg]
12 step 4 BPOs? Offline
Veteran Member

Registered: 06/28/10
Posts: 1288
Loc: Land of Tree Huggers
This is a Solutionstar question, but it is the same platform and since this thread is so hot, thought I would go here for help. I can't enter a negative sign in front of the adjustments. So then i just put in the number and it won't submit because it is not in the correct direction. I tried different browsers.

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#444844 - 04/06/15 11:18 AM Re: Main Street [Re: 12 step 4 BPOs?]
Broken-Monkey Offline
Member

Registered: 07/17/10
Posts: 99
Loc: United States
how often does solutionstar pay ?

I have not completed one for them but have you tried parethesis brackets?

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#444894 - 04/08/15 09:37 AM Re: Main Street [Re: smg]
12 step 4 BPOs? Offline
Veteran Member

Registered: 06/28/10
Posts: 1288
Loc: Land of Tree Huggers
I have not tried parentheses

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#445011 - 04/14/15 09:00 PM Re: Main Street [Re: Broken-Monkey]
jbt4re Offline
Major Contributor

Registered: 03/04/07
Posts: 2079
Loc: SWI
SolStar pays usually within about 2 weeks of completion.

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#445417 - 05/08/15 02:22 PM Re: Main Street [Re: smg]
Freedom123 Offline
Junior Member

Registered: 10/08/13
Posts: 9
Loc: USA
Hello Joel, I have two issues with the BPO Fulfillment site.

First, the system continues to change list and sold dates if I enter the data, save and close and then come back to the report later to finish and submit. Basically, it's changing the dates 1 day behind on every single order (even if I saved and returned to submit on the same day). This is for all companies' orders, including Solutionstar, Mainstreet, Carrington, etc.

Second, is there a fix for Solutionstar not to send a reassign notice for every order they send that I don't accept? Their response wasn't helpful in resolving, just saying it doesn't affect my score, but there has to be a way to avoid getting an email for every single one of those. (Can be a lot in one day)

Thanks in advance for your help!

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#445585 - 05/19/15 06:18 PM Re: Main Street [Re: smg]
12 step 4 BPOs? Offline
Veteran Member

Registered: 06/28/10
Posts: 1288
Loc: Land of Tree Huggers
Joel..
My limit is 2. It is absurd. I am on auto accept and prefered this and that with every other company. There are a ton of orders sitting in front of me that i can accept. I can't get my score up b/c i can't ever get enough orders to repair a couple problems for a while back. I can show you my scorecards from other companies. Can you please help?

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#445603 - 05/21/15 10:23 AM Re: Main Street [Re: smg]
Joel33 Offline
Member

Registered: 03/24/11
Posts: 123
Loc: UT
Call us during a bulk like this and we will normally quickly and readily increase your capacity.

The only way to increase the score is to do more orders and do them well - eventually the old ones will fall off your score card.

Joel

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#445616 - 05/22/15 02:11 AM Re: Main Street [Re: Joel33]
REOGuyNTheIE Offline
Member

Registered: 04/16/09
Posts: 33
Loc: U.S.A.
I had multiple Condo orders get kicked back that said " Data Discrepancy" which was a bunch of nonsense with the Mainstreet BPO form itself. That lowered my score to like 87 percent and Now I can't accept any orders because they go to Tier 1 agents in my area. So how are you suppose to improve your score if you can't capture orders?? I left a message for the Vendor Manager to discuss this but am waiting for a call back.

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#445624 - 05/22/15 10:53 AM Re: Main Street [Re: REOGuyNTheIE]
Bunny Offline
Member

Registered: 07/22/08
Posts: 416
Loc: USA
Originally Posted By: CME
I had multiple Condo orders get kicked back that said " Data Discrepancy" which was a bunch of nonsense with the Mainstreet BPO form itself.


Yes, that stupid "Data Discrepancy" is completely out of control! How do they come up with the idea that MLS provides false information, and their database has better info?? Not to mention, I often get this " Data Discrepancy" thing for evwery offer because most agents are not familiar with NABPOP guidelines where below grade finished space cannot be added to above grade space. Therefore, MLS showing total above and below grade GLA added together.

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#445646 - 05/24/15 10:55 AM Re: Main Street [Re: smg]
12 step 4 BPOs? Offline
Veteran Member

Registered: 06/28/10
Posts: 1288
Loc: Land of Tree Huggers
Our mls puts the full baths as the first number and the half baths as the second number. So a 2.5 bath shows as 2.1 in our system. If we have 1 full and 2 halves, it is 1.2. Imagine that fun with the data check. Seems like they have it fixed now, but it killed my score.

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#445653 - 05/24/15 04:21 PM Re: Main Street [Re: smg]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 7520
Loc: Vermont's North-East Kingdom
My house has three (3) rooms we refer to as Baths: One Full Bath (includes the Laundry); One Bath; and One Bath (in my Office).

So, mathematically, that totals off to 2 Baths. But that would confuse most Buyers (I think).
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#445667 - 05/25/15 06:43 PM Re: Main Street [Re: Freedom123]
Freedom123 Offline
Junior Member

Registered: 10/08/13
Posts: 9
Loc: USA
Joel?

[quote=Freedom123]Hello Joel, I have two issues with the BPO Fulfillment site.

First, the system continues to change list and sold dates if I enter the data, save and close and then come back to the report later to finish and submit. Basically, it's changing the dates 1 day behind on every single order (even if I saved and returned to submit on the same day). This is for all companies' orders, including Solutionstar, Mainstreet, Carrington, etc.

Second, is there a fix for Solutionstar not to send a reassign notice for every order they send that I don't accept? Their response wasn't helpful in resolving, just saying it doesn't affect my score, but there has to be a way to avoid getting an email for every single one of those. (Can be a lot in one day)

Thanks in advance for your help! [/quote]

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#445676 - 05/26/15 11:11 AM Re: Main Street [Re: Joel33]
Bunny Offline
Member

Registered: 07/22/08
Posts: 416
Loc: USA
Joel,

there is a bug in the system, ot glitch, whatever it is.
CAN ANYONE TELL ME WHAT DOES IT MEAN:
Sale1; PerFinbase Adjustment made is not in the correct direction
Listing1; PerFinbase Adjustment made is not in the correct direction
Listing3; PerFinbase Adjustment made is not in the correct direction

This is absolutely crazy, because I did not apply any adjustments!!! Yet the same message is showing on the screen.

Please fix the bug in system, or explain to me what those messages mean.

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#445703 - 05/27/15 02:22 AM Re: Main Street [Re: Bunny]
REOGuyNTheIE Offline
Member

Registered: 04/16/09
Posts: 33
Loc: U.S.A.
Another Mainstreet form issue. So much for your score. Sadly I am sure it will drop. They never called me back after I left messages to dispute my score. Good luck.

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