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#401651 - 02/19/12 02:40 PM File a Complaint With MLS/Real Estate Board or Not??
AgentinMA Offline
Member

Registered: 12/31/05
Posts: 243
Loc: Boston Metro
I'm a little heated right now. I work in a fairly hot market just outside of Boston. It's not uncommon for agents/sellers to hold off on showings of a new listing until the first open house. Enter new hot listing with no showings until the first open house on 2/19. I show up with my buyers and low and behold their is a sign in the yard stating that the open house is canceled. Agent is sitting in his car. He tells me that the property is under agreement. I ask him how a property goes under agreement before the open house if it can't be shown until the open house. Of course no explanation was forthcoming just a couple of snippy comments. The property is listed as under agreement as of yesterday and all reference to no showings until the first open house has been deleted from MLS. I still have a hard copy with the open house references in it.

We all know how this went down the listing agent either had a pocket buyer or a buyer went directly to the listing agent and managed to get in before the open house.

I have no issue losing a house if people follow the rules that were layed out. My issue is that what this agent did is unethical and violates GBREB and MLS rules. I'm inclined to file a complaint with GBREB and MLS. What would you do in this instance? This agent is known for having loose ethics.

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#401654 - 02/19/12 04:03 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
KT Offline
Major Contributor

Registered: 01/18/05
Posts: 1525
Loc: Ohio
I guess you need to find out if your MLS actually allows this type of thing. Not sure ours does anymore, think that we have to Temp Withdraw if there's going to be any timeframe of no showings, which would be the correct thing to do.

We need to remember that the MLS is not, or did not start as an advertising venue for consumers, it began as a way for brokers to co-opt. If listings can't be "shown" then they tech aren't "listed" are they?

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#401655 - 02/19/12 04:25 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 4726
Loc: Vermont's North-East Kingdom
I wonder why he deleted all (or some) of the incriminating evidence from MLS ?
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#401662 - 02/19/12 07:02 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: Vermont]
AgentinMA Offline
Member

Registered: 12/31/05
Posts: 243
Loc: Boston Metro
Originally Posted By: Vermont
I wonder why he deleted all (or some) of the incriminating evidence from MLS ?


I think you do that when you know you've done something that isn't Kosher and you want to cover your tracks.

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#401665 - 02/19/12 07:36 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 4726
Loc: Vermont's North-East Kingdom
Originally Posted By: AgentinMA
I think you do that when you know you've done something that isn't Kosher and you want to cover your tracks.
So does your MLS allow you to ascertain whether he made the deletions before or after you accosted him at the "canceled" Open House ?

If I were the perpetrator, I'd have just let the sign do my talking for me and avoid engendering even more hostility.

Let me go out on a limb and say that he probably wanted to be present at the "canceled" Open House just to find out how many people he had inconvenienced and how much time he had wasted.

If he saw no one appear for the Open House, then his conscience would be clear . . . . but you and your Clients/Customers had to come along.
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#401688 - 02/20/12 08:57 AM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
MassBPOer Offline
Veteran Member

Registered: 10/13/08
Posts: 618
Loc: Mass
If the agent was really smart he would have let you in. Even if you presented an offer he could have said that other offers came in and one had been accepted.

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#401692 - 02/20/12 10:09 AM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 4726
Loc: Vermont's North-East Kingdom
"Oh what a tangled web we weave; when first we practice to deceive !"

. . . . Sir Walter Scott, 1771 - 1832
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#401699 - 02/20/12 11:29 AM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
shana Offline
Major Contributor

Registered: 11/06/07
Posts: 1602
Loc: Nevada
If your local Board/MLS prohibits it, and you have documentation, go ahead and file a complaint. It is also quite possible that the listing agent failed his fiduciary duty to the seller, as he might have obtained a higher competitive offer from another buyer/agent.

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#401704 - 02/20/12 12:02 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
DueDiligence Offline
Veteran Member

Registered: 12/05/06
Posts: 1265
Loc: Wild Wild West
Originally Posted By: AgentinMA
I'm a little heated right now. I work in a fairly hot market just outside of Boston. It's not uncommon for agents/sellers to hold off on showings of a new listing until the first open house. Enter new hot listing with no showings until the first open house on 2/19. I show up with my buyers and low and behold their is a sign in the yard stating that the open house is canceled. Agent is sitting in his car. He tells me that the property is under agreement. I ask him how a property goes under agreement before the open house if it can't be shown until the open house. Of course no explanation was forthcoming just a couple of snippy comments. The property is listed as under agreement as of yesterday and all reference to no showings until the first open house has been deleted from MLS. I still have a hard copy with the open house references in it.

We all know how this went down the listing agent either had a pocket buyer or a buyer went directly to the listing agent and managed to get in before the open house.

I have no issue losing a house if people follow the rules that were layed out. My issue is that what this agent did is unethical and violates GBREB and MLS rules. I'm inclined to file a complaint with GBREB and MLS. What would you do in this instance? This agent is known for having loose ethics.



I'm so sorry this happened to you-- but these ruses/tricks are an epidemic and boards have trouble finding the "rule" that covers them.

If you think about it, the "First Look" programs actually limit showings and/or offers to only a certain segment of buyers. So, is the listing really a fully active listing? Not in the true sense of MLS cooperation.

So, I'd guess that what the agent did is a similar "de-limiting" to certain buyers, those being buyers of the listing agent.

The deletion of the "open house first" off the listing is probably perfectly fine in that it no longer applies.

I'm unhappy about what happened to you and your buyers, but I think it unlikely you can do anything about it.

Our board is constantly wrestling with these types of problems and basically, an MLS is a service provided to the subscribing brokers. As such, these boards sometimes overstep their true mandate and run into brokers who can tell them that they must follow the wishes of their clients so long as such are not of an illegal nature. And that doesn't mean "illegal" to the rules of the particular board.

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#401785 - 02/21/12 03:09 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: DueDiligence]
AgentinMA Offline
Member

Registered: 12/31/05
Posts: 243
Loc: Boston Metro
Thanks for the comments everyone. I filed a complaint yesterday with MLS. I'm waiting to hear back from the Greater Boston Real Estate Board on potentially filing an ethics complaint. I'm sure MLS won't do a thing. I think the board is the better avenue.

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#402177 - 02/27/12 01:42 AM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
LisaDodds Offline
Member

Registered: 10/23/11
Posts: 36
Loc: UAE
In my opinion its not a good practice, I think so

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#402215 - 02/27/12 02:37 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
Scintillion Offline
Member

Registered: 01/26/12
Posts: 85
Loc: Florida, USA
Best thing to do is probably move on. :)

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#402224 - 02/27/12 04:51 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: AgentinMA]
Bigtoe Offline
Veteran Member

Registered: 10/14/07
Posts: 1294
Loc: Outer Banks
If you think you are pissed off right now wait until you waste a bunch of time filing complaints and nothing gets done to this person.
_________________________
Your Outer Banks real estate agent. Helping people buy and sell OBX real estate since 1989.

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#405233 - 04/18/12 10:13 AM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: Bigtoe]
johnnyloans Offline
Member

Registered: 03/29/09
Posts: 80
Loc: Los Angeles ,CA
Interested to know the outcome of you filing a complaint with the board and MLS please update, thanks.
_________________________
www.palmdalemortgageguide.com

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#405238 - 04/18/12 02:12 PM Re: File a Complaint With MLS/Real Estate Board or Not?? [Re: johnnyloans]
AgentinMA Offline
Member

Registered: 12/31/05
Posts: 243
Loc: Boston Metro
My complaint with the board is still pending. The agent was repremanded by my MLS for his actions. Their were three other complaints to my MLS about the agent and the property.

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