You still don't get it, do you? You made promises on behalf of the parties that you COULD NOT MAKE.
This is hell of an accusation. If you know you have some trouble reading and understanding, ask for help.
I made promises on behalf of the parties that I FINALLY MADE!
The sellers got the rent (thru me in the end) and sold the house.
The buyer got the extensions at the loan delay and bought the house.
Cleaning and HOA docs are due to the buyer's (the perfectionist's) greed:
Well the house was not that shiny as he wished but that's him.
Professional cleaning wasn't promised or written for EVER.
HOA docs were sent long ago thru email per the contract but the buyer wanted a hard copy 5 days after the closing. LOL!
You would never deal with this kind of buyer.