Usually anything that is verbal is non-enforceable in a court of law because it cannot be proven.
In a contract you have to be VERY SPECIFIC in the contract.If any provisions you added to protect yourself are VAGUE they will be generally found by the judge to be in admissible and not an enforceable part of the contract.
If they take an inch then the buyer will go for a mile with requests and everything else.
If the buyer didn't do the walk through the day before and then they CLOSED it is on THEM.They can't not do their own due diligence to make sure items are performed on the contract to heir standard and then want the broker/agent to come back and fix their mistakes.
When lawyers become involved anything and everything can and does happen, despite agents/brokers doing their level best to protect themselves. If a consumer was TOLD something verbally by a licensed professional that they relied on and acted upon that reliance to their harm or loss, even though it was a "he said/she said" situation, more than likely the finder of "fact" will decide for the party that had the least control OR understanding. That would be the consumer.
Here's a frightening recent about agents/brokers doing everything "by the book" and still getting sued: The existence of sex offenders in a neighborhood. While a document from the state is given to each buyer advising the buyer that it is his duty to check with law enforcement regarding potential sex offenders living in the area, and the buyer SIGNED this notice, the buyer sues when he finds out post close about a nearby sex offender.
Now, the buyer was legally noticed to check himself, that further agents/brokers are not liable or responsible for this investigation and the buyer signed off on it. Nonetheless, the attorneys for the plaintiff proffer that NOBODY READS THE NOTICE THAT THEY SIGN.