Agents Online Real Estate Forums, Discussion, Realtors Marketing Tips

Follow AgentsOnline on Twitter

Click Here to display our logo on your site and link to us!
AgentsOnline Real Estate Discussion Forums Logo

Good Ideas
Nusetlock.com




REO Prep Foreclosure Listings




BPO REO Secret System




How To Advertise Here

More Good Ideas!
real estate newsletters


Real Estate Websites for Realtors




Build your brand on a Real Estate Site





Facebook
Topic Options
Rate This Topic
#397669 - 12/28/11 06:55 PM Do you ignore 'thanks' & 'thank you' via email?
ibsellin Offline
Member

Registered: 08/19/11
Posts: 116
Loc: USA
It has come to my attention, via a female, that I am a rude [censored] because she has written 'thanks' or 'thank you' in about 4 emails recently for various reasons and I never once replied with a 'you're welcome', however, I did send her one 'no problem'. Anyways, her thank yous were never about anything I did of any significant.. I wrote an email to someone to ask about something.. something got done, not by me, but by virtue of an email.. etc.

I searched my inbox for the word 'thank' and literally hundreds of messages came up. I think, in an effort to be polite, as agents we thank everyone for everything in every email, and it has made us completely numb. I cannot reply to every single email with a you're welcome where a 'thanks' was given out of habit rather than a truly sincere 'thank you' meant to express a sincere feeling of gratitude.. I believe I scan over 'thanks' to get to the meat of the message.

The purpose of this thread is two-fold.

First and foremost, help me resolve my issue with my female friend. When I say she brought it to my attention, I do not mean she literally brought it up, of course that would not be mysterious enough for a female, instead she is ignoring me and after an hour or so of pondering I realized my folly. Touche, how shall I play? It seems as though it would be rather awkward to apologize for something that she has not brought up, even though I know that is the problem.

Second, elaborate your thoughts on the use of 'thanks' , 'thank you', the like, and 'you're welcome' and 'no problem' with our colleages and clients in our business.

Of course my female problem is less business, and more pleasure of nature, but now it is less pleasure than it once was.. I believe as a result of the habits formed by my business.


Edited by ibsellin (12/28/11 06:58 PM)

Top
#397694 - 12/28/11 10:32 PM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
minna Offline
Member

Registered: 12/04/08
Posts: 299
Loc: USA
I always throw thanks at the end of everything profeesional. even when Im being nasty...LOL.
I cant imagine I would ever even notice if my "thank you"
wasn't acknowledged with a you're welcome. Who cares.

I rarely say you're welcome to anyone ever. Sometimes no problem or something like that...but it is my feeling that "thank you" in itself is justifiably the end of the showing of gratitude in the conversation. You're welcome is not really necessary unless its an extreme or very significant exchange.



IMO anyway.


Edited by minna (12/28/11 10:34 PM)

Top
#397701 - 12/29/11 02:59 AM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
Maui Offline
Moderator
Veteran Member

Registered: 01/13/10
Posts: 726
Loc: Maui, HI
If she didn't (and probably won't) bring up, chances are you're still off on why she's acting as she is.

But back to your question, I wouldn't expect or even want a 'you are welcome' after every thank you. Cluttering my inbox over such a mundane courtesy would drive me crazy.
_________________________
Visit a Maui Blog , then view our ActiveRain page and Maui Wordpress Blog for local events and market stats. View one of the best values of Maui luxury real estate in this Honua Kai Condo For Sale.

Top
#397716 - 12/29/11 11:21 AM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
TonyG5003 Offline
Member

Registered: 07/17/11
Posts: 20
Loc: Issaquah & Snoqualmie WA
Interesting...

I got land-blasted a few years ago by an employee simply because I didn't go out of my way to stop by their work area and say "Good Morning" each and every day.

Well... guess what, I wasn't having a "Good Morning!" Did you ever consider that possibility?

This turned into a debate, which almost got the person fired. Unfortunately, this type of shenanigan repeated itself occasionally throughout the years.

As to a "You're welcome" after every single "Thank You" in an email - I suppose they'd prefer that you say "You're Welcome" in advance, before they've ever thanked you. Which of course, would be just as presumptuous a behavior as their own expectation of a "You're Welcome" after every single exchange.

Personally, I only say "Thank You" or "You're Welcome" when wrapping something up. I tend to end my emails with some other benign statement - or simply my signature. But once something is wrapped-up, I'll end by saying "It was my pleasure - you're quite welcome" - or something to that effect.

Regardless of the other party's behavior though - I do always try to take the high road. If they choose to act childish.... that's their deal. I just don't "do" emotional games.

Top
#397722 - 12/29/11 12:03 PM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
estatereal Offline
Major Contributor

Registered: 01/27/07
Posts: 2779
Loc: LAND OF THE FREE!
are you 100% sure she is upset because there was no "thank you"

the only way to be 100% is to ask.

without asking you are [censored](outof)u(and)m(e)ing

the problem sounds like it is communication based. seh is upset and you are still not 100% sure why she is upset based on the fact that you two have not conversed directly in regards to whatever issue it might or might not be

Top
#397731 - 12/29/11 01:08 PM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: estatereal]
VABroker Offline
Veteran Member

Registered: 11/02/10
Posts: 848
Loc: Virginia
Good grief. The only acknowledgement I want is when I email something important that the recipient at least email back 'Received it'.

If this is a 'friend', they are way too sensitive in upkeep.

Top
#397739 - 12/29/11 02:46 PM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
ibsellin Offline
Member

Registered: 08/19/11
Posts: 116
Loc: USA
haha, actually, after typing this post but before anyone responded I shot her a short note, not apologizing but said.

btw, you're welcome for 'reason 1', 'reason 2' & 'reason 3', I have a habit of forgetting to say that b/c we as agents throw thanks around in every email, hope you had a nice day.

And.. yes we're talking again, easy as that... on to the next obstacle!

Top
#397755 - 12/29/11 06:00 PM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
REODayton Offline
Major Contributor

Registered: 07/27/06
Posts: 3699
Loc: Dayton Ohio
I always put a thanks at the end of every professional email, don't really expect a thank you returned.

If I get an email with a specific request "Hey I can you do this, provide this .......... Thanks" I will respond back when the task is done with a simple "done".

As far as the female portion. Ignore her and enjoy the silence for a while, she will come back and apoligize and won't even know why.

Top
#398063 - 01/04/12 03:51 AM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
silvera123 Offline
Junior Member

Registered: 01/04/12
Posts: 2
Loc: canada
it looks good to add thanks or regards at the end of your email.

Top
#398071 - 01/04/12 07:53 AM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
Neal M Offline
Member

Registered: 09/09/06
Posts: 117
Loc: Jackson
For verbal communication I think that a "your welcome" should be be used. I conveys acknowledgement of their gratitude. For email a "your welcome" is not needed for every thanks. But still should be used for tasks that required a significant amount of work.


Edited by Neal M (01/04/12 07:54 AM)
_________________________
Neal M - HouseViewOnline™, HouseView™
Cape Girardeau Missouri Real Estate, Jackson Missouri Real Estate, Festus Missouri Real Estate

Top
#398073 - 01/04/12 07:58 AM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
Perky_REALTOR Offline
Mod Squad
Major Contributor

Registered: 11/27/06
Posts: 7685
Loc: PA
This whole thing is bizarre.

Top
#398084 - 01/04/12 09:36 AM Re: Do you ignore 'thanks' & 'thank you' via email? [Re: ibsellin]
Kjmendy Offline
Veteran Member

Registered: 05/16/10
Posts: 709
Loc: London, Ontario
The point of email is to be more effect with our time and just cut to the chase in our communications.

Personally an email response that just says "thanks" is me is an acknowledgment that you received my earlier message that it. It doesn't require you to spend your time to send a "your welcome" email.

"Your welcome" is for verbal communication imho.

Top






Moderator:  Agent 007, RaquelMangual 
Google Custom Forum Search

This Google Custom search may do a better job of searching the forums for some keywords than the old forum search does. The results do not include threads from the Asset Managers Forum however. To search that forum you will need to be actually in the Asset Managers Forum and you will need to use the old forum search below.
Search

Good Ideas!
real estate newsletters




How To Advertise Here

Sponsors

Newest Members
JaneLee, CourtneyFields19, toorgeman123, D best Realtor, Nilufar Yeasmin
21440 Registered Users
Who's Online
7 registered (JaneLee, REnAZ, Matt Desa, Mike Bouma, Nifunifa, 2 invisible), 161 Guests and 1 Spider online.
Key: Admin, Global Mod, Mod
Shout Box

Top Posters (30 Days)
Vermont 78
KingofBPOs 55
Brit16 51
super realtor 37
DueDiligence 36
Bigtoe 35
Averis 34
johnnyloans 34
SoldWithVideo 32
Kjmendy 29
RIzwan 29
75Corvette 25
Scintillion 25
Doin' bpose 24
Brad - W4BJM 23
(Views)Popular Topics
No new orders today 4758552
I MAKE 100 COLD CALLS EVERY DAY & LOVE IT! 2708720
Stupid MLS comments. 959158
EML 458010
Evalonline 299689
What do you know about Froy Candelario, top agent in USA 291105
Land America 285007
New HUD Listing Brokers---Any Update? 269819
Mainstreet 261768
Pay it Forward - BPO/REO Tips & Tricks I & II 239451
Stupid QC comments and BPO requirements. 230857
Is there religious content in Buffini class? 225911
FARVV 177251
REOTRANS 160821
Let's talk about our cars 147881
USRES / RES.NET 147658
asset val seminar in colorado 144138
AVM Bpos 139643
FARVV 126764
PAS 118332
Featured Member
Registered: 05/24/12
Posts: 2

How To Advertise Here


This site presented by RNC Internet Services