Steely Dan
You may want to explore a Free management application that works with Outlook and is called Credenza at
http://www.credenzasoft.com/links/lawcom.htmlThe Professional version is $29. per month but I have been told that this is a Free version that they have just brought out and may be worth a look-see
Thanks DA - I'll check them out. I'm typically a bit weary of using products from small software vendors though. Like real estate agents, most don't get to stick around for a long time

. I would rather use products from established vendors, even if that would mean i would have to do some customization (I have a bit of a technical background).