I will say right away I am no expert on stock. What I do know about is great companies that have a great relationship with their clients and allow refunds and go out of their way to help satisfy a dissatisfied client. Great companies have clients for life.
If you Google 'Scam Housevalues' there are horror stories from real estate agents that feel strongly that they have been scammed and deceived by HouseValues. Companies like HouseValues do not have clients for life - in fact StockLemon seems to believe there is a 98% churn rate...does that mean HouseValues can only retain 2% of their customers? There are unscrupulous companies that believe they can make a quick buck on an unsuspecting real estate agent.
That rings true in my case. HouseValues has deceived me verbally by promising quality leads. They deceived me and countless others with this tricky little 'E SIGNATURE CONTRACT' for a year that HouseValues blatantly boasts is iron clad.
They send shoddy leads, give shoddy service and really truly are a deceptive company who is substandard. Why would a real estate agent continue to pay over $300 a month to receive substandard leads?
I canceled my service with them. They threatened to charge me 50% for the rest of the year, send me to collections and ruin my credit. They again blatantly boasted about their 'Iron Clad Contract'. They are proud of their tricky little E Signature contract which supposedly does not give you an out?
My other lead sources worked. But not HouseValues. Their only defense is it takes years for someone to be ready to sell a house. That didn't happen with my good lead source companies who brought me business. By the way ALL - I mean all of my other lead source companies will allow cancellations without this 'penalties - r - us' business model. A manager at HouseValues was quick to add 'you can't refund a car when you buy it'. WHAT ABOUT LEMON LAWS?
How can HouseValues dream of growth when they are biting the very hand that feeds them? Do they not realize that real estate agents communicate to each other? Do they not realize that people get fed up with deceptive practice and companies that seem to try to make money on muscling their clients into submission? They are quick to say their little memorized piece of 'I am sorry Mr. or Ms. Realty that you were not successful with HouseValues and that you chose to cancel and pay us 50% penalties for the rest of the year'.
Well, for starters, Online advertisers should not engage in deceptive or misleading trade practices with regard to any aspect of electronic commerce, including advertising, marketing, or in their use of technology.The manner in which the unsuspecting real estate agent is to hit 'enter' in order to get into training to get a lead to HouseValues signifies an electronic signature. THIS IS MANIPULATIVE, DECEPTIVE AND MISLEADING USE OF TECHNOLOGY. The real estate agent has not signed a contract. HouseValues considers this an electronic signature.
HouseValues has a NO REFUND policy. HouseValues seems proud of their tricky little 'Iron Clad Contract with their even trickier little supposed Electronic Signature'. They sure don't have anything else to be proud of. HouseValues will then have their 'hole-in-the-wall' collections agents hound you for penalties. PENALTIES! PENALTIES TO FIRE A SHODDY SERVICE??
Do your own due diligence and make up your own opinions and do not be swayed by one person. Your search engine should tell you plenty when you type in 'scam housevalues'. Let the masses teach you. Someone needs to teach HouseValues a thing or two about real customer service and customer retention.
In my opinion, HouseValues is a loser.
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