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#380914 - 06/26/11 10:23 PM Office Manager recruiting other BPO Agent dilema
Jguru23 Offline
Member

Registered: 11/24/07
Posts: 24
Loc: New England
I am now my office manager and I am recruiting Agents. A good prospect is from the local area and does mostly REO/BPO work.

I do about 650 BPO's a year and had been doing REO listings the last few years but that seems to have dried up. Do I risk losing some of my business bringing them in? They live in the town next to me.

What should I do?

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#380922 - 06/27/11 05:55 AM Re: Office Manager recruiting other BPO Agent dilema [Re: Jguru23]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 4726
Loc: Vermont's North-East Kingdom
Originally Posted By: jguru23
What should I do?

You could resign as Office Manager and then maybe your replacement won't hesitate to make the decision to hire the "good prospect".

What would be best for the Company ?
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#381001 - 06/27/11 02:59 PM Re: Office Manager recruiting other BPO Agent dilema [Re: Jguru23]
Alwaysthenewbie Offline
Member

Registered: 03/03/08
Posts: 82
Loc: New England
I'd say you risk losing business if you DON'T bring them in. Most of your clients who use you, must use you for a reason. Same goes for him. Too many agents have this mentality of "there's not enough". I bet if you bring him on board, he can help bring business your way. And a good reason for him to come over, may be that you can bring some his way. Or the two of you can just compete it out at different companies and one of you may lose business to the other??

I work with a guy who lives in another county, about 40 minutes away. One day I went to do a BPO and the agent mentioned that he'd done one a few weeks earlier (which means he drove an hour to get to a spot that was 20 minutes into my territory).

Turns out he was doing a showing, not a BPO, but my original thought was, "Why didn't he tell me he was doing these?" I figured he was afraid that I'd not want him doing them. I would have called him up and given him my top 20 clients. I wouldnt' do this for everyone, but this guy's helped me and I would help him. It would also make him less likely to work my territory if he could find a ton of business closer to his house. Maybe he would have given me one or two names that I don't have and I'd have more near my house too? Who knows.

Try to offer to help him, make him part of a team, and maybe you can both benefit in these difficult times.

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#381003 - 06/27/11 03:13 PM Re: Office Manager recruiting other BPO Agent dilema [Re: Jguru23]
smg Offline
Major Contributor

Registered: 02/16/06
Posts: 2130
Loc: United States
Somes to me as if you have a conflict of interest. If you are the office manager and are hesitant to bring folks on board due to your own personal biz, they have the wrong office manager on board.

Just my .02

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#381091 - 06/28/11 08:36 AM Re: Office Manager recruiting other BPO Agent dilema [Re: Jguru23]
Grampa Offline
Major Contributor

Registered: 06/30/09
Posts: 2255
Loc: Margaritaville
I tend to agree. With C/B (corporate owned offices in our area) managers do not do any RE. As an office manager I assume that one of your responsibilities/goals is to recruit top talent.
_________________________
"Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind."
Dr. Seuss

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