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#364164 - 01/19/11 11:47 PM Re: What do you think of "referrals" ? [Re: Nicole Mockson]
tempeagent Offline
Member

Registered: 03/02/07
Posts: 127
Loc: Tempe, Arizona
I think there is some confusion here. "Broker" appears to be talking about lead generation companies that sell their leads for a fee. The others are talking about agent to agent referrals that kick back a percentage of the commission at closing. I'd never work with the former, but I'm all for the latter, and provide referrals to other agents when I'm unable to work with clients due to conflicts. I expect a referral fee at closing for my effort to acquire the client that is actually interested in buying/selling. If they don't close a sale, I get nothing.

Broker - most of these lead companies will not wait for closing to get a fee. They want you to pay them upfront for leads they send you. They hold no license, so are unable to provide leads contingent on closing and receiving a slice of the commission. You pay for an unqualified contact with a good possibility of it not working out.


Edited by tempeagent (01/19/11 11:52 PM)
_________________________
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#364321 - 01/21/11 01:29 PM Re: What do you think of "referrals" ? [Re: tempeagent]
pikes peak Offline
Major Contributor

Registered: 12/15/04
Posts: 2744
Loc: CO
I still believe that payments for referrals should be made illegal, regardless where they come from.
Some people say it's the cost of doing business, I say, the business will be there without having to pay someone else.

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#364322 - 01/21/11 01:50 PM Re: What do you think of "referrals" ? [Re: pikes peak]
Godged Offline
Member

Registered: 06/18/08
Posts: 192
Loc: Klamath Falls, OR
I received a call from one of these companies a few weeks ago, they wanted a 37.5% referral fee. When I balked, they thanked me and hung up. Received a call back about an hour later and the fee was down to 30%. I still said no, but someone must have jumped because they did not call again.

Straight up as broker describes, they collect client information with the intention of receiving a referral fee.

I would never deal with the lead generation company that requires a fee up front, those companies are built on the premise of parting a Realtor from their money.

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#364815 - 01/27/11 08:30 AM Re: What do you think of "referrals" ? [Re: Nicole Mockson]
Kristi Leak Offline
Member

Registered: 08/26/10
Posts: 175
Loc: US
I don't have a problem with agent-agent referrals. I also don't have a problem with "referral companies" when they are supplying useful referrals. The problem is that the majority of these companies are not concerned about qualifying their leads. If there was a referral company that consistently provided quality leads, or would allow for commissions to be paid upon closing, I would be all for it.
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Apartments for rent Boston

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#366862 - 02/15/11 01:25 AM Re: What do you think of "referrals" ? [Re: broker]
J_B_Agent Offline
Member

Registered: 02/13/11
Posts: 16
Loc: Texas
[quote=broker] Seems that more and more companies are entering the fray with the business model of capturing consumer info and then selling that info under the banner of a "referral" and expecting a fee of 25-30%. A recent Inman Connect tech conference held in NY brought more of these types of companies to view and it appears that they will only proliferate.[/quote]

Interesting, I only knew about Homegain. What are these other new companies?



Edited by J_B_Agent (02/15/11 01:26 AM)

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#367780 - 02/22/11 10:29 PM Re: What do you think of "referrals" ? [Re: J_B_Agent]
J_B_Agent Offline
Member

Registered: 02/13/11
Posts: 16
Loc: Texas
[quote=J_B_Agent]
Interesting, I only knew about Homegain. What are these other new companies?[/quote]

No suggestions?

I also PM'd Broker, who said there are plenty and I just have to "look around" but I have looked a few times and found nothing.

I don't think there are many of these, and if there are, they are hiding under rocks.

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#367794 - 02/23/11 06:42 AM Re: What do you think of "referrals" ? [Re: J_B_Agent]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 4726
Loc: Vermont's North-East Kingdom
Originally Posted By: J B Agent
What are these other new companies?

You may want to refresh your understanding of the rules on this Forum prohibiting this kind of solicitation.

But meanwhile, have you joined athe "Licensee only" Forum that talks about specific companies ? That's the Forum entitled "BPO, REO, and Foreclosure Asset Managers".

Submit a copy of your License to a Forum Moderator and that will allow you to do a search, or research, that should reveal the kind of material you are seeking.
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#367795 - 02/23/11 07:06 AM Re: What do you think of "referrals" ? [Re: Vermont]
Perky_REALTOR Offline
Mod Squad
Major Contributor

Registered: 11/27/06
Posts: 7685
Loc: PA
Vermont, I didn't think he was asking for BPO sources - he wanted to know what kind of companies broker is talking about in this thread re: scraping realtor information then using it to get leads to feed back on a referral basis to realtors.

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#367997 - 02/24/11 12:03 PM Re: What do you think of "referrals" ? [Re: Perky_REALTOR]
J_B_Agent Offline
Member

Registered: 02/13/11
Posts: 16
Loc: Texas
[quote=Perky_REALTOR]I didn't think he (J_B_Agent) was asking for BPO sources - he wanted to know what kind of companies broker is talking about in this thread re: scraping realtor information then using it to get leads to feed back on a referral basis to realtors. [/quote]

This is correct.

I have no interest in BPOs. I simply want more buyers and sellers, and am happy to pay a reasonable referral fee upon closing in exchange for leads. I'd like to look up some of the companies Broker was talking about, but I cannot seem to find a single one.

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#368903 - 03/03/11 12:39 PM Re: What do you think of "referrals" ? [Re: J_B_Agent]
J_B_Agent Offline
Member

Registered: 02/13/11
Posts: 16
Loc: Texas
Update: I revisited the thread to see if there were any companies named, there were none so I tried Googling for a while. I still haven't found any of these new companies Broker is talking about.

Some of the searches I did include:
"inman connect referral"
"real estate lead pay referral fee at closing"
"real estate leads"
etc
also I searched on Inman.com for a while.

Plenty of lead generators out there selling leads for an upfront or monthly subscription fee, only a couple of old companies we all know by name selling leads for a referral fee at closing.

If there is a crop of new companies selling Internet real estate leads to agents for only a referral fee, they are apparently doing it very quietly. Or maybe there is a really obvious way to find these companies that's escaping me?


Edited by J_B_Agent (03/03/11 12:40 PM)

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#368944 - 03/03/11 06:42 PM Re: What do you think of "referrals" ? [Re: J_B_Agent]
patrickhake Offline
Junior Member

Registered: 02/28/11
Posts: 6
Loc: California
I guess there's no real problem, if the person sending you leads is a trustworthy one. No point in paying for referrals that don't go anywhere or take up more of your time than they should. Gotta stay on that money highway.

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#369044 - 03/04/11 06:48 PM Re: What do you think of "referrals" ? [Re: patrickhake]
PaRealEstateAgt Offline
Member

Registered: 12/01/10
Posts: 90
Loc: PA, USA
I was thinking of adding referals to my business plan for next year as well. I'm still playing with how I'm going to do it. I'm hoping to get an agent with a good lead to contract ratio in an area and supply them listing leads at 20%. Ofcourse I wouldn't sell them in my brokers areas.

I see no problem with selling or buying referals. Just watch which ones you accept. If someone sends me a ready and able buyer or a motivated seller I'd pay for that like I do now with advertisements.

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#369082 - 03/05/11 10:35 AM Re: What do you think of "referrals" ? [Re: PaRealEstateAgt]
findwell Offline
Member

Registered: 02/28/11
Posts: 39
Loc: Seattle, Washington
What is most alarming to me is that brokerages are sitting back and watching this trend happen. Agents who need the business will be willing to pay referral fees, even if they are exorbitant. (they are way higher than the value being provided by the referrer)

Why aren't the big brokerages freaked out about this? Those are dollars out of their pockets too, and you'd think that if you ran a brokerage, there would be some incentive to become a solid lead source for your own agents. If the brokerage provides less and less value to their agents, loyalty to that brokerage will suffer long term.

I wrote about this last year on Activerain:

http://activerain.com/blogsview/1567011/big-brokerages-will-die-a-slow-death-via-referral-fees

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#369086 - 03/05/11 11:13 AM Re: What do you think of "referrals" ? [Re: findwell]
PaRealEstateAgt Offline
Member

Registered: 12/01/10
Posts: 90
Loc: PA, USA
I know in Western Pa the big brokerage firms are charging 20% for referrals to their own agents on top of the split they already get. As a new agent this seems like double dipping to me, but as a new agent trying to get that first closing I still do it. Eventually I'll quit taking those leads or try to negociate a lower rate. I'm pretty good at finding listings to generate my own leads.

And yes I'll consider what value the brokerage is to me and act accordingly at the end of the year.

Now that I think about it, is it likely that agents will sell leads referred to them by their broker?

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