About answering the phone, I got a good one today Wednesday.
Last Friday, I called several listing agents to show their listings for the next day, Saturday.
I had my "route" done and had a time frame for each. For a couple of them, I had to leave a msg saying I'll pass by tomorrow Saturday.
That Saturday, I had a property with no code because I had no answer from the agent.
She just called me today, Wednesday, asking me at what time I want to go!!!Amazing...
I envy rich agents, they have no need to sell their listings and too answer their phone on time...:-)