I sat in while the Real Estate Commission listen to a similar complaint from a Buyer that the Fuel Tank was empty, even though the Guage said full. The Agent did not have Clark Kent's X-Ray Vision. Case dismissed!
The R.E. Commissions hear all kinds of whining, and it's their job to sort through it all. There are some legitimate complaints, but the bulk are Citizens exercising their right to gripe and be heard.
And the Commissions take their function seriously, and don't take the matter of messing with someone's livelihood lightly.
I would not worry about it. You're not suspended unless they say you're suspended.
I personally worried about some mal-content's complaint that she was missing an extra buried septic tank . . . . worried about it for over 14 months, and then the case was dismissed in about 7 minutes. Had someone been able to read the American-English Language, they never would have filed.
Doesn't your Buyer have Property Insurance to cover thievery? She ought to have purchased Coverage at the time Ownership was transferred.
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Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"