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#337879 - 05/13/10 05:29 PM Re: Stupid QC comments and BPO requirements. [Re: CandyMan]
Brad - W4BJM Offline
Major Contributor

Registered: 07/22/07
Posts: 1574
Loc: PIE/SRQ corridor
Originally Posted By: CandyMan
I got a new QC'r driving me crazy today....He just can't seem to figure our how I arrived at final values......said they make no sense........hmmmmmmmm...monthly depreciatioon factor 1%...GLA adjustment $30 s.f. .....what's there to figure?.........lol


It makes you wonder Candy what these people were doing in life before reviewing BPOs? As you said yourself, its not rocket science.
_________________________
QC is evil

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#337881 - 05/13/10 05:44 PM Re: Stupid QC comments and BPO requirements. [Re: Brad - W4BJM]
CandyMan Offline
Major Contributor

Registered: 07/12/08
Posts: 2480
Loc: California
I'm just going to take him as new......if he can't figure out my last email with a break down of adjustments, we've got a problem.

I had one earlier today,,,,same company.......said values didn't justify suggeested price.......I suggersted they read the commment section.....was a major adjustment for pool, spa, and large enclosed patio........that was an easy fix.....she admitted she just glossed over the comment section....she's a great QC'r.....just got in a hurry.......like we don't?.....lol
_________________________
PONDERISM:

"Life isn't about waiting for the storm to pass........It's learning how to dance in the rain".

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#337917 - 05/14/10 04:32 AM Re: Stupid QC comments and BPO requirements. [Re: CandyMan]
PA Roadkill Offline
Major Contributor

Registered: 11/15/06
Posts: 2050
Loc: The Middle of the Interstate
Got one yesterday with the typical "Prior order has different value, please research the comps used ..."

We checked our records, we also did 3 prior orders in the past year or so, all around the value we submitted this time. I felt like sending it back with "We have 3 prior orders all in the general dollar area we submitted this time. Please go back to the other submitter and ask them to defend their comps used" but I didn't
_________________________
Broker-Owner Thirteen Years REO Experience
GRI,CRS,CRB,e-Pro

Some days I feel like the bug, other days I feel like the windshield



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#337918 - 05/14/10 05:12 AM Re: Stupid QC comments and BPO requirements. [Re: Brad - W4BJM]
Vermont Offline
Major Contributor

Registered: 04/12/08
Posts: 4726
Loc: Vermont's North-East Kingdom
Originally Posted By: Brad - W4BJM
It makes you wonder Candy what these people were doing in life before reviewing BPOs?

From the time they were in the Womb, their Life's Purpose was to grow up and govern the quality of these BPOs . . . . and so they have.

Without us, they'd have no Purpose. They need us to achieve their own fulfillment. We are participants in a symbiotic relationship with them.
_________________________
Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"

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#337932 - 05/14/10 08:57 AM Re: Stupid QC comments and BPO requirements. [Re: Vermont]
neudot Offline
Major Contributor

Registered: 11/02/07
Posts: 1753
Loc: Central New York
I just had one for a lake community address, close to waterfront but about a block away. All my comps were similar location, but they were not necessarily within 1 mile or 6 months. Got a HELP HELP HELP, requesting replace the comps not within 1 mile or 6 months. Don't you think I would have used that type of comp if they existed? I kind of stewed about it until this morning (and they wanted the changes by yesterday). Checking the site, my order has disappeared. It's in my completed work however. I guess someone overruled the QC objection and passed the order along.

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#338134 - 05/16/10 06:41 PM Re: Stupid QC comments and BPO requirements. [Re: Vermont]
....J~ Offline
Veteran Member

Registered: 07/13/09
Posts: 800
Loc: USA
Originally Posted By: Vermont
Originally Posted By: Brad - W4BJM
It makes you wonder Candy what these people were doing in life before reviewing BPOs?

From the time they were in the Womb, their Life's Purpose was to grow up and govern the quality of these BPOs . . . . and so they have.

Without us, they'd have no Purpose. They need us to achieve their own fulfillment. We are participants in a symbiotic relationship with them.
Now Vermont that makes me sad as a QC'r. I've spent years getting yelled at by clients to earn the right to send an email back to an agent that says 'Help me understand this so I can explain it to the client'. Now I'll give you credit in that I've met a lot of bad QC'rs...but there are some decent ones out there who actually know what they are talking about...(maybe?)

J~
_________________________
"Competition brings out the best in products and the worst in people."

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#338165 - 05/17/10 12:46 AM Re: Stupid QC comments and BPO requirements. [Re: ....J~]
CandyMan Offline
Major Contributor

Registered: 07/12/08
Posts: 2480
Loc: California
J~

I've gone with the concept that, together, QC and myself, are working as a team. I'll always take into consideration that the person on the other end is new. What can be frustrating is when they ask questions that are already addressed in the report. They fail to understand that when we have to respond to their email, it takes away time from other orders that are in process. I used to dread Mondays after completing a ton of orders over the weekend. As stated before in this forum, I created a file on each company. I know what each is looking for in their order. I had one run with Big Bird with just a shade over 100 orders without a QC issue. To me, that says my system works, at least for me.

I look at the people on the other end that are kind of like some of us.....just tryin' to squeak out a livin'. If I feel they're on a power trip, I'll just shoot a quick email to management. Actually, I'll name drop first. I will usually state in an email, "is so and so working today?". You'd be surprised how fast that will clear an order.....lol.

The one thing I refuse to do is to "hit a target number". So far, I'm winning that battle.


Edited by CandyMan (05/17/10 12:47 AM)
_________________________
PONDERISM:

"Life isn't about waiting for the storm to pass........It's learning how to dance in the rain".

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#338295 - 05/17/10 07:50 PM Re: Stupid QC comments and BPO requirements. [Re: CandyMan]
MassBPOer Offline
Veteran Member

Registered: 10/13/08
Posts: 618
Loc: Mass
What is average price of crack in neighborhood?
Has it increased, decreased or remained stable.
Please explain market forces minimum 50 words.

Only kidding,
Seriously

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#338362 - 05/18/10 10:38 AM Re: Stupid QC comments and BPO requirements. [Re: MassBPOer]
Jayesnoop Offline
Member

Registered: 04/13/08
Posts: 153
Loc: Over here. not there
Originally Posted By: MassBPOer
What is average price of crack in neighborhood?
Has it increased, decreased or remained stable.
Please explain market forces minimum 50 words.

Only kidding,
Seriously


There is a depreciation of 1% monthly due to the meth lab next door.
_________________________
Religion is for those who are scared to go to hell. Spirituality is for those who have been there.

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#338565 - 05/19/10 05:18 PM Re: Stupid QC comments and BPO requirements. [Re: Jayesnoop]
LND Offline
Member

Registered: 01/06/07
Posts: 496
Loc: San Francisco
How about this?.........FARVV sends my report back because I said the subject was a rowhouse and they say it's a SFD. They want me to upload tax records. Tax records don't show anything other than "1 Dwelling Unit".

I say to them that you can clearly see that the house IS NOT DETACHED. Yes, it is a single family, but it has a house attached to each side, with an enire rown of them down the block (look at the picture). That is a ROWHOUSE. I must have gotten 10 HELP!HELP!HELP! emails basically asking me to just change it.

I told them twice that was illegal and that I would not do it simply because they want me to before they finally approved it. The order sat in my que for 10 days, and I'm sure my score was damaged b/c I wouldn't just change it.

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#338648 - 05/20/10 12:53 PM Re: Stupid QC comments and BPO requirements. [Re: LND]
MassBPOer Offline
Veteran Member

Registered: 10/13/08
Posts: 618
Loc: Mass
I just had a similar situation. QC says subject is a condo. I had it as SF attached. He sends me a list of condos to use for comps and insists it's a condo. I say that I am not redoing it and attached listings of similar housing on same street saying SF attached on listings. I also said. There is no condo association. There are no condo fees, There are no condo benefits, such as landscaping, plowing etc. It is not a condo. It is a single family attached home. I am not changing anything.
We'll see what happens. I had the same situation a few months ago with a different mill and they finally agreed with me. Problem is stupid assessors have them as condos because they do not know what to call them.

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#338800 - 05/21/10 07:35 PM Re: Stupid QC comments and BPO requirements. [Re: MassBPOer]
Sahara Offline
Member

Registered: 07/14/08
Posts: 97
Loc: New Jersay,
FARVV IS SENDING OUT ORDERS, I JUST GOT 7

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#339026 - 05/24/10 10:09 AM Re: Stupid QC comments and BPO requirements. [Re: Sahara]
MassBPOer Offline
Veteran Member

Registered: 10/13/08
Posts: 618
Loc: Mass
"Please take sale 2 more into consideration when valuing the subject."

I am sick of this crap. Just tell me the value you want up front. This idiot also sent me 6 new comps to use before this last comment. I used a couple, but not all 6 comps. He is trying to influence the value. Kiss my IAS. That's a hint.

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#339061 - 05/24/10 12:38 PM Re: Stupid QC comments and BPO requirements. [Re: LND]
Ashok Reddy Offline
Member

Registered: 05/04/10
Posts: 12
Loc: India
This kind of a situation happens only when there are prior BPO's done on the property. The prior Field Associate would have used SFD in his/her BPO's hence FARVV is asking for a proof.

The longer the orders is in your queue your score will go down.
What I would suggest you to do is:
1. Search for any prior listings for the subject and send them the same. Or Searchin Realtor.com, trulia.com which FARVV should accept.
2. Make detail comments on the type issue and why you are correct and then give a call to the QC Dept and explain them, this should clear out the issue.

Thanks,
Ashok Reddy

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#339174 - 05/25/10 08:58 AM Re: Stupid QC comments and BPO requirements. [Re: Ashok Reddy]
MassBPOer Offline
Veteran Member

Registered: 10/13/08
Posts: 618
Loc: Mass
This kind of a situation happens only when there are prior BPO's done on the property.

Problem is I am paid to give my opinion not someone elses.
And I don't think it's only when there are prior BPO's done on the property. They are trying to dictate my value.

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