HELP!HELP!HELP! Please include damage photos for repair issues mentioned in your report.

The house has no siding. The entire frontal view of the house is the "damage" photo.

sorry - didn't make that clear - I entered as within 4 blocks - their mapping software behind the scenes maps it at 6000 miles - I Google mapped it - within 1/2 mile.. I told them there must be something wrong with their software and try a different mapping tool, but they insisted I needed to fix or replace my comps.

[quote=Rennie]sorry - didn't make that clear - I entered as within 4 blocks - their mapping software behind the scenes maps it at 6000 miles - I Google mapped it - within 1/2 mile.. I told them there must be something wrong with their software and try a different mapping tool, but they insisted I needed to fix or replace my comps. [/quote]

Just explain to them that was the closest comparable available. If they're going to be that dense with understanding your explanation regarding the mapping software, then they would probably be dense enough to accept your explanation that it was the closest comparable available. Yes, you did in fact review the 10 million or so other listings, and none of them are as comparable as the listing 6,000 miles away.

SSDD
The client is asking why we didn't use a recent comp that closed 4/16 at ....

This on an order I did 2 weeks ago.

Who is we? I did the order. And they want an answer today. Sorry, maybe Tuesday QC Moron.

"As per the map we have the mileage information for sold comp #2 as 0.06, please make the changes as per the map."

Umm, the system automatically calculated the distance shown in sold comp 2 and placed a value in that field of .1, probably a rounding of .06. The auto-calculation feature in this field will not let me override it, so if you want that level of granularity you will have to do it yourself.

My pet peeve with QC is when they keep raising the bar. For intsance, I do a lot of business in a rural area where hardly any homes have addresses on them. So I always add a comment saying how I determined it was the right property. No problem. Until today. Suddenly "the client requires blah blah blah this that and the other". It's the same client I've been doing work for for months. They haven't changed their requirements, I would be willing to bet. The QCer just thought it would be fun to start adding on new "requirements".

I swear, some of these people just get off on QCing for the fun of it.

Yeah, it makes sense but I wonder why it is sometimes that I am asked to not only do extra work for no pay because some other agent is a moron but I get dinged on having "too many" QC when a good third of them are like that.

OK - can I throw an reo listing requirement in here? I did an exterior BPO for one of my listings at the end of April. Property is now vacant and re-keyed with a lockbox. Got another exterior BPO request - I e-mailed the AM and said I now have interior access do you want to change it to an interior - to which he responded "The Drive By BPO is just to make sure the property is secured and safe. That's it. Thanks." So why am I getting a BPO request instead of a lockbox conformation request? A three page BPO with 6 comps for what???? I'm telling you right now - not doing the BPO - just putting in the comments section that per the AM's request - property is secure. Think I'll get it back - I figure its a 50/50 shot.

I think you'll get it back. Just copy all the data from the prior and resubmit it with the "property is now secured" info.

What a friggin' QC day.......and just when I thought I had them beat at their game......lol

My day starts off.....QC emails me....."please change all your comps to Fair Market Value as you indicated subject wasn't in an REO driven market". I replied, " Subject is in a Short Sale driven market, not REO". QC replies, "Please change all your comps to Fair Market Value" (when cows fly, I thought...lol)....Ya think I was falling on deaf ears? So, I try again....."There are only a total of 2 FMV's available...
you are requesting the impossible". He replies, "Our client considers Short sales and REO's equal and should be classified as same". I'm ROTF, by then. I then said. "If I change the report to REO driven market and make additional comments, are we good to go?". He says "yes". Works for me...I have to assume he never read my additional comments, as I stated "QC has indicated client considers Short Sales and REO's one of the same, and report should indicate market is REO driven....I disagree".

This afternoon was the icing on the cake. I'm out taking pictures.....show up at one property in a very old part of town.....subject is just a shell....just studs, floor, and no roof....has $440k mortgage against it...looks like it might be in rehab.....goes to auction next week......not sure who's going to get the biggest surprise.....the bank or the crew doing the rehab?

Soooooooooooooo, how was your Friday?........lol

how about this one, "please supply before and after photo for rekey expense" really?

BOA requires that - I have always been tempted to ask the field services guy to do the little hand poses like Vanna White. I take one of the knob and deadbolt - then one when it is totally removed, then one when it is all back together with the lockbox on the knob and then the upclose of the lockbox set to the combo. I did learn that the little flower button on my camera is for super close - had this camera forever - never knew that until 3 weeks ago - now you can see the numbers on the lockbox in the picture. What would they do with the Vanna White photos? I am tempted.
Candy - too funny - you have now proven that QC doesn't read original comments and the corrected comments - its offical.

Or proven that they just remove the agents comments so it isn't sent to the client.

J~

I thought about that in advance. I copied my report. I'll go back and check their records in two weeks to see if any changes have been made. For additional insurance, I copied QC's email (aka: paper trail) stating the clients comment pertaining to Short Sales and REO's being one of the same.........You just gotta love this electronic age........lol

I really would hate to think that happens, which would be disheartening. The reason being is I truly feel I well document my adjustments used with comparables, as well as my summary as to how I determined value. That includes how much weight I put on certain comps in reaching my value conclusion. Sometimes I'll spend more time in my comments that I will on any other part of my report if it is a difficult property to comp.

It would sadden me to think all that time is in waste/vain.