Also, Lucky's discipline in the daily tracking of the numbers is impressive and smart.
Lucky, do you track manually every day? (i.e. a sheet of paper checking off # of contacts, leads, appointments,etc..)... or do you use some other method?
This is a great question RAH. This is something I take for granted because I have been tracking my numbers and ratios for so long.
I have a weekly tracking sheet with Monday-Friday across the top.
Four columns of the numbers 1 thru 200. At bottom of each column I have a blank for Hours prospected_______
Leads generated________
Follow up calls___________
Far right (last column is blank for notes)
I have been using a Month at a glance Erasable poster for years.
I write in the dates each new month. I transcribe my daily numbers from my tracking sheet every day onto the month at a glance along the top of each day like this:
100/3/3...(100 contacts, 3 leads. 3 hours)
On the month at a glance I write in Listing Appointments in Red, Showing Appointments in blue. Everything else is in Black.
At the end of the month I use a separate tabulating sheet which has numbers such as Contacts, Leads, Hours Prospected, Listing Appointments, Listings Taken, Buyer showings, Listings sold, buyer sales, Hours worked, Days worked, Days prospected, Price reductions, Income earned, Dollars Closed, etc.
My Assistant enters the totals into a custom made Excel spreadsheet with January thru December across the top, the tracking particulars down the left side.
Excel tracks the totals, calculates the ratios at the bottom.
Ratios such as Average commission, contacts per listing sold, contacts per listing taken, buyer appointments per buyer sale, Income per hours worked, Listing appointments per listing taken, etc and much more.
I keep each sheet for several years plus the numbers are on computer.
Sounds complicated but it is really just a result of refinement a little at a time, year after year. I started tracking just a few numbers at first.
I have interviewed several Top Agents in the past and they all have their own system for tracking their business in one way or another and they all had their past several years production numbers somewhere to look back at.
All successful businesses know their numbers. The only reason agents do not, is because there is little proper training.
Most brokers in Toronto area simply want to recruit as many agents as they can handle because they know the bulk of the agents get their business from their SOI only and the more agents they have....the more deals they suck up.
I asked a Knowledgeable Broker of mine on time, why he did not provide more aggressive training. I felt there was much room for improvement in the industry. He shared with me he had tried teaching agents in the past with little success. He summed it up by saying that some agents were Eagles but most were Turkeys and that he could not make a turkey Fly.
I have averaged around 16,000 contacts for the last several years. Believe me....I feel like a Turkey. This year I want to exceed 20,000 contacts with over 200 days prospected in an effort in being more consistent in making 100 contacts daily and Growing my business rather than just maintaining.
I realized a long time ago, all successful businesses experienced and based operations on predictable numbers and Real Estate sales was the same.
I also realized a long time ago, High producing marketing agents received dozens and dozens even hundreds of incoming calls per month. Each one is a potential lead. I felt I needed to replicate the leads thru prospecting/lead generation as it was free and I had tried to use marketing unsuccessfully several times and continuously hearing the rumors many Top Agents were on the verge of bankruptcy and realizing working Past Clients and Shpere of influence was very unpredictable and limited especially if I did not want to spend time doing what I called smoozing them. I am basically a homebody and a family man. I work a disciplined 40-50 hour work week.
This is what I love about the Mike Ferry Seminars. They taught me to look at Selling Real Estate as a business and treating it as a business only.
Selling Real Estate is simply Earning a living!
Investing in Real Estate for the long term ,is designing a Life.
Good question RAH......good of you to notice...hope this helps someone.