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#347916 - 08/14/10 09:21 AM
Re: Does anyone do BPO's?
[Re: PA Roadkill]
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Veteran Member
Registered: 08/24/08
Posts: 1008
Loc: Middle of Ohio
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Yep - PA exactly. I just did one for a listing that asked that question. There are listing agents here who NEVER see the inside of their own listings. I do not know of a BPO company that I work for that doesn't ask the question. While I certainly agree with putting systems in place, any system that violates the expectation of the company that hired you - is not a system you should use. I would like to know if you are using a BPO picture taker, and QC calls - who answers the questions from QC? How do you answer a question regarding the exterior of a property you have never seen? Not for me - I prefer to sleep at night and not have to worry if I am getting away with something.
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"No cause is lost as long as there is one fool left to pursue it". Wil Turner
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#347947 - 08/14/10 03:45 PM
Re: Does anyone do BPO's?
[Re: MINDSUB]
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Major Contributor
Registered: 11/15/06
Posts: 2050
Loc: The Middle of the Interstate
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I had one this week on one of my REO listings. Called me for access and I gave him directions. It's one of those places that's about a half mile from the mailbox address and couldn't be found if you don't know where to look. Anyway, I mentioned if he came that morning, he might see me there, since I had to go back and take after trashout photos. So he asked me if I'd email him my photos to save him a trip.
_________________________
Broker-Owner Thirteen Years REO Experience GRI,CRS,CRB,e-Pro
Some days I feel like the bug, other days I feel like the windshield
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#347950 - 08/14/10 04:34 PM
Re: Does anyone do BPO's?
[Re: PA Roadkill]
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Major Contributor
Registered: 01/18/05
Posts: 1525
Loc: Ohio
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The only time all of my big name BPO co's (and there are several) gave me the OK to use someone else for pics was after I had my last surgery a few yrs ago. Couldn't drive for about a week, but could still work, emailed/called a bunch of reps, explained the situation, and all was good. This was def an exception, and not a rule.
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Registered: 01/26/09
Posts: 2961
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