I just got a call from an agent to do a BPO on one of my short sale listings.
Problem is I have worked with her before and she values SUPER high. For example she just valued one of my properties at 115, killing the sale and now I cant even get anyone in the door at 85. I cant even find her in my mls so I don't think shes even close to local.
Anyway I tried talking to the servicer to get someone else...they can't do it. Investor call or so they say. Anyway is there some way I can just get it reassigned by not getting back to her in a certain amount of time or something?

You can contact the investor and give them your concerns regarding the agent.

Trying to hold her off won't work because that will mean that the mill she's doing it for will just tell the client and that will reflect poorly on you.

The only other option is a less savory one. Send the scariest person in appearence you know to meet her at the property...Preferably someone with terrible hygine and a comb over if possible and hope that she is so uncomfortable she'll ask on her own to get the order reassigned....

J~

If it is an interior - you could always make the property unavailable - not to be party to sneakiness - maybe the key could disappear - or you could go over and if its vacant - make it smell funny. Its really tough dealing with agents that are out of area and clueless. The problem is if the interior doesn't get done - your short sale is done for sure. Maybe she has taken a "bpo ceritification" course and has seen the light.

You are hired to do a service. The BPO agent is hired to do a service. If you as the contact/LA decided not to get back to me for access, I would simply report back to my client that the contact agent refuses to give me access. It generally does not get reassigned from the BPO stand point, just extended until they have a talk with the LA.

The only other option is a less savory one. Send the scariest person in appearence you know to meet her at the property...Preferably someone with terrible hygine and a comb over if possible and hope that she is so uncomfortable she'll ask on her own to get the order reassigned....

Thats good. Make sure he greets her at the car and says "I've been waiting for you". Make sure he insists that she goes first as "Im a gentle man". He should also mention how good she smells.

Here on North Jersey we have two guys I know that just love to do that. Must of the time I do counter BPOs reflecting that the other BPO person didn't do a good job. Get focus on DOM, proximity and GLA, those are my tricks. I do a lot of those couner BPOs and 90% of the time the servicer accept. Good luck.

[quote=REODayton]
Thats good. Make sure he greets her at the car and says "I've been waiting for you". Make sure he insists that she goes first as "Im a gentle man". He should also mention how good she smells. [/quote]

Thats down right mean, funny as hell but mean, lol.

lol Gets even better if he offers to show her the basement first and sniffs her hair on the way down the stairs.

J~

I saw an adult video that started off this way!

this is true..not proud of it but true.

I was getting my house appraised for a refi years ago and the garage was a total mess. I had relatives moving boxes/ you name it. It looked like a goodwill truck threw up in the garage.

I told the appraiser that there was a snake loose in the garage and I couldn't be held responsible- it's up to her if she really needs to go in there. She passed on going into the garage.

...just sayin.

Actually enumerating ideas on how to make life more difficult for agents performing bpos??? Am I wrong or isn't that US???

Perhaps there is an agent or two out there making life more difficult for listing agents but the scales most surely tip in the direction of listing agents making life more difficult for those of us out there that are just trying to do our jobs (accurately!)

There are some good BPO agents but there are definately also some bad ones...
I dont know if its a matter of not knowing or not caring, but bad BPO agents causes serious repercussions for sellers - especially short sellers.
This particular agent has already done her share of damage to my client. I'd rather not make it two of my clients.
If I can just get her to not come out - the odds are I'll get a better BPO agent.

Well maybe you can do the grown up thing and address your concerns with her about the situation.

I hate being a grownup though... I'd stick with the creep to meet her there :P

J~

Listing agents don't understand that the BPO company tells us what kind of value they are looking for, FMV or REO, distressed, etc. The listing agent of course wants us to use the worst REO comps out there. (This is of course a short sale situation.) When we have valued it the way the mill wants it, then we get to try to explain to the BPO mill QC why our value is higher than the list price.

Maybe it is not the BPO Agent bringing the value in too high as the list agent pricing the property too low??
How many times have I had to comment ~ Subject property listed below the lowest priced sale in the town. Ummmmm?