I commend you on your patience, perseverance, and trying to work within the System.
If they don't respond favorably, it must mean they are using a totally different dictionary for the American-English Language.
If "Expunge" means to erase of remove completely, and to render somthing to be of no further consequence . . . . and they don't have that same understanding, then we've all got problems.
Well Good Luck anyway . . . . though it shouldn't be necessary. When initially asked about any prior convictions, one might reasonably say that something which was "expunged" need not even be reported; but you didn't ignore it. I hope that a mis-understanding of the language doesn't now penalize you again.
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Dale C. Hittle of GOLDEN RULE PROPERTIES in Glover, Vermont
Where We're Always Striving To Put Together "THE FAIR DEAL"