I'm skeptical about the complaints board. I, myself, just last week assigned two orders to a guy to complete... he sent pics in and they looked kind of strange so I went and inspected the properties... I guess he didn't know I was local... anyway, he claimed to have completed a winterization... he drained the lines and didn't put antifreeze in the pipes... real freaking nice with our freezing weather we have had here lately THEN he supposedly fixed a fence that he was needed to prop back up and secure with two concrete poles... get to the property and the fence is practically on the ground, no concrete or poles to be seen... he apparently took a picture of someone else's fence and tried to pass it off as doing the work. After all of this, he had the audacity to call and ask when he was getting paid. As if!