#293380 - 06/03/09 08:35 PM
Re: CRM
[Re: CanDo]
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Veteran Member
Registered: 01/26/09
Posts: 1196
Loc: Mother of Presidents
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Funny, I got the other email, but not the one from J today. I have nothing active with them now.
Is it the new system with that $50 fee for sign up system ( is it FIS ), $5 per invoice job. What a freeking CROCK! I have $8 utility bills that are hardly worth getting reimbursed rfor anyway. Now I get back 3. It's not worth it and it's not worth giving them the cash flow. Aurora uses it and I resist any utilities/expenses for this reason. ARGGHH. CanDo, you got me revved up. I can only imagine how you feel.
Pretty soon they are going to make us pay someone else to put our signs in the yard.
Without the agents nothing gets sold.
_________________________
Real Estate Agent, Licensed in VA since 2000
BPOS since 2000
Pop since 2002
Licensed as Broker in 2006
REOs since 2007
Founding Member of Beta Pi Omega, Alpha Chapter
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#293399 - 06/03/09 10:04 PM
Re: CRM
[Re: Cool guy]
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Major Contributor
Registered: 06/16/07
Posts: 2048
Loc: Northern California
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#293410 - 06/04/09 12:10 AM
Re: CRM
[Re: CanDo]
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Junior Member
Registered: 09/20/08
Posts: 8
Loc: Northern Ca
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I stopped working for them as did other agents I know as well...nothing but hassles and always nickel and dimeing (sp?) on the bills....and NOT very Friendly!
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#293445 - 06/04/09 09:42 AM
Re: CRM
[Re: reoagentnorcal]
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Member
Registered: 05/11/09
Posts: 124
Loc: Phoenix, AZ
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I agree. I stopped working with them some time ago just because of their attitude. Every email I ever received from them included some kind of threat. Getting bids is a problem if they don't do the work. My contractors don't have time to run around giving free bids an never get the job.
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#294097 - 06/08/09 02:18 PM
Re: CRM
[Re: CanDo]
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Veteran Member
Registered: 07/12/08
Posts: 1466
Loc: California
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Okay, I am already in a pissy mood but my agitation is growing by leaps and bounds with both the invoice servicing company and now with CRM!!!!
I bit the bullet, plunked down my $50 and registered. In order to register you need a company code, so I guessed and thought it was CALR, it says in the email to make sure you use the tax id number that you've given to CRM. I did all that and went through the 3 modules as well.
Now I cannot log in, I've asked for the Company Code as well as my payor code from CRM and what do I get?????????????? I get another copy of the email which does NOT contain that information.
I'm done, I'm really done. I want my money back. This is beyond STUPID. I can feel you pain......went through the same exact scenario last month......couldn't get logged in.....wound up hiring a friend who does this stuff for a living.....it took her over 24 hours to gain access.......and, the bottom line, because of the lack of access, it cost me over $300 on bills they refused to pay for......said I was too late to input.......I said......."couldn't input due to lack of access from your end"...that fell on deaf ears......not one of my favorites, for sure......
_________________________
Licensed since 1492
First broker: C. Columbus
First office; Mayflower Realty
First client: Chief Givemeabreak
First commission: one blanket and a few beads (about the same it's today)
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#294108 - 06/08/09 03:28 PM
Re: CRM
[Re: CandyMan]
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Member
Registered: 08/27/07
Posts: 268
Loc: FLORIDA
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I have the same story, got the email directing me to sign up for the invoice program, paid the fee, did the training modules and am still waiting for company code to upload invoices..multile emails to them..no response.
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#294120 - 06/08/09 04:12 PM
Re: CRM
[Re: CanDo]
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Junior Member
Registered: 06/08/09
Posts: 2
Loc: Orange County, CA
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There is no code to get from CRM. I thought the same thing.
Once you log on, there is a drop down menu of service providers. You chose CRM. BUT......they have to put it in the New Invoice system FIRST. I waited 5 days and finally emailed Darlene and she then activated me. The system seems cool but it sucks you have to pay to get reimbursed.
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#296786 - 07/01/09 02:10 PM
Re: CRM
[Re: CanDo]
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Member
Registered: 12/29/07
Posts: 22
Loc: Northern California
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How did I miss this rant? It is like deja vu all over again. I had the exact same problems that you are going through. Even missed out on a CFK bonus because I was "too late with the invoice."
My vendors are screaming for money and I have thousands yet to be reimbursed. Has anyone gotten any $$$ out of this system yet? The only invoice that's been processed so far is the bill for submitting all of my invoices. Ain't that typical.
Edited by BPO Depot (07/01/09 02:12 PM)
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Posts: 2
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