I had one listing with them... the attitudes were unbelievable! I decided it wasn't worth the commission. I could sell 3 houses in the time it takes me to service just one of their damn REOs. It might be worth it, if they at least had decent attitudes. I realized if I was going to do business with them, I'd be hating my job every day! I guess I'm spoiled because other clients I work with have TERRIFIC attitudes. In a business as tough as this, that goes a long way for me! I could rant and rant, just thinking about my "one" listing I had with them last year. Glad I dumped em after reading all this stuff! Oh, I still got the emails about their new invoicing system even though I don't work with them anymore... hmmmmm!

Today's travesty...I received a price reduction, I put Cal REO as the owner, which is what I have always done. Scrubbed the listing for any mention of REO (per Litton). Sent the MLS in. Can't use CalREO, the bank's name or CRM. Told me to use Owner of Record. Our MLS rules say that that is not acceptable. The AM didn't care. Did she need to reassign? I almost said yes.....

They took a listing away from earlier this week...not really feeling bad about. Gave it to an out-of-area agent. It's listed just not in my market. Got to love it.

I have been signed up with them forever....never gotten nothing! not even a bpo order! I have contacted them several times but they never respond. I guess its not worth it if they arent very responsive, I can image if I was servicing their properties!

You will not do BPOs for them and they will not give listings until you complete BPOs for their sister company. If you search the forum you will find the necessary information.

Do you want the listings? It depends. I didn't have a problem with them until recently but once there's a problem it snowballs. They do not give you the warm and fuzzies, they threaten to reassign at the drop of a hat and overall and generally their communication skills suck the big one. Just my opinion, just my experience, just my jaded and tired view. They are not for everyone.

They do not advocate for their agents, that's for sure.

What really sucks with them, is that they keep giving "free" seminars in distant locations but they aren't so free when you figure air-fare/travel costs. They "claim" that they will assign listings to the agents that come to their seminars on a need-be basis. But the reality is... they have ALOT of agents already on their wait list that have never gotten listings and have attended their seminars. Why continue to add agents when the ones that have been waiting for a long time never get assignments? After you take the time to go to the seminar, they will tell you that your territory is already saturated with agents on a long wait list... WTF???

Oh, and one of Phil's favorite topics while on stage, is "how often he fires agents". And if he really does like you, don't ever use them as a reference, because he proudly claims that he won't give a good reference because he doesn't want his good agents to get to busy with other clients! Gee, nice way to treat your good agents Phil! Good luck to those of you who really want to be in with CRM, NOT ME! Too bad they don't have the same ethics and attitude as their sister company that does the BPOS. They are great to work with.

I hate to rant about a company on a public forum, but CANDO got my blood flowing again with this topic. By the way CANDO, why did they re-assign one of your listings? Just curious.

I was slow to get them HOA information. I did try. The HOA is volunteer, very small and I couldn't find the appropriate person to generate a statement for them. They already had it, not sure why they wanted it again. Don't care. I'm over it. I work hard for them and I'm tired of being threatened at every turn. I will not pay a fine to the MLS to keep them as a client or jeopardize my brokerage because that's what they want. Making me pay to get my money wasn't their idea I'm sure but it still irks me. I've sold a couple of their properties but they are overpriced and don't respond to emails sent to them but expect you to respond immediately to their emails. Stick a fork in me, I'm done!

this new reimbursement process is irking me, if calreo owes me $20 for paying utilities for one property, I should get reimbursed for $20, not freaking $15!. not to mention the $50.00 to get signed in!. Old system works fine! somebody is obviously making a lot of money hooking up with this billing company at our expense! Everybody has to make money off us agents.

Has anyone been reimbursed through the new "wonder system" yet? As in "I wonder if I'll ever get paid". The only invoice that has been processed in a month is the $50 sign up fee and about $65 for invoicing. Doesn't it just figure, you don't get paid in months when they use to take about 2 weeks but they make sure to nail you for the "convenience fee".

The last person in line always takes it in the end. (hence the name end user) It takes a lot of experience to figure out how not to be the end user.

hehe -I'm not sure if that is something I should or I need to edit, or not.

Bringing this back to the top. Has ANYONE received reimbursement under the new system? ANYONE? If so, how long did it take from the time you submitted on the portal???

Miracle of Miracles I finally got a reimbursement. It was 11 days to process and then the check was supposedly cut on 06/30 but I didn't receive it until 07/20. Accounting says it takes 1 to 2 weeks from the time the check is requested until the check arrives. If the two weeks holds true, I should, theoretically, receive another batch of checks this Thursday or Friday. They are not doing direct deposit as originally planned.

What an outright lie. Why so long to process? It didn't take them that long with paper invoices and receipts mailed in and it certainly didn't take 3 weeks to get a check!

You know, they said they had sent a CFK to my office address, I had asked that it be sent to another address. They would not re-issue until the original check came back in the mail! I advanced the CFK and then it took me 3 1/2 weeks to get them to mail the friggin check. UNBELIEVABLE but true!!!

I received my reimbursements. It took about 3-4 weeks from when I submitted them.

Well, my optimism has dropped. I have a whole batch of checks that show cut over 2 weeks ago. My wife use to be in accounts payable for another non-re company and can't believe the excuses and outright lies they come up with to avoid paying their bills. I would stay away from this company, they appear to be set on becoming the next OCWEN.