Has any of you dealt with an agent or broker who doesn't cooperate with you?
i'm currently dealing with a listing agent who's being an A. H.

He doesn't return my phone calls and when he decides to call, he acts as if he doesn't care if my tenant lease the space or not. i mean the guy has center pratically empty and i figure he should be happy that im bringing someone in his dead center.

How do you deal with this?

Does the listing agent own the place? Who owns it? Alot of residential rules don't apply to commercial.

It could be they are trying to lease up themselves to make more money.Who is the listing agent's broker?

If I didn't get a nice response I would send a letter to the owner of the property explaining the situation and that your client wants to lease.

If the property is really old or run down they might be fixing to demo it and build a new project on the land. It's really hard to say what is going on with it without actually being there. There could be many reasons it's mostly vacant. Vacant doesn't always spell DESPERATION.

Track down the owner's info, and call him directly.

Kimco owns the whole shopping center and the listing agent works for Kimco.

should i contact the kimco headquarter and let them know what's going on?

Sure, but I'd play it cool...you may need to do deals with Kimco in the future and you might not know the whole story, so charging in like a bull can sometimes be counterproductive.

My question to you is why does your client want to go into a "dead center?"

hi, El! thanks for replying.
now, the center is not completely empty. it has Home Depot, sports authority, and bunch of other small tenants. however, the longsdrugs just moved out along with other bunch of empty spaces.
the reason my client wants to move there is because his currently business is located right across and he doesn't want to move farther away from that location.

my client did mentioned that im going to have difficult time dealing with the listing agents. this didn't come from my client only but majority of the tenants in the center pretty much agree with him.

how do you deal with this? i mean my client wants to move in to the space in the center and i called the listing agent 3 days ago and he still hasn't call me back.

How about sending him an email and Cc'ing his boss and your client. I've found that you sometimes can get an email reply when you Cc other people b/c if they do not reply it's now out in the open that they are not doing their job. It's not full-proof, but I have had some success doing this.

Kimco is a national retail REIT encompassing many properties.Maybe the empty space hasn't been retaken yet. Kimco owns alot of their properties.

It could be they want a national credit rated tenant in the space.Without being there and talking to the woman or man on the phone it's hard to know what their postion is.

Just keep working it.Usually they will have a head corporate person for the shopping center. I would cc them.

Yeah, but they own a lot of 2nd generation B & C class centers, so they should have room for some locals. Also, in today's world, not many nationals doing deals (relative to where we were 2 years ago).

Bab - What type of business does your client run? Maybe it's not a permitted use. It's not a tattoo parlor or adult bookstore is it??

it's going to be a bar/night club. i've talked with the listing agent about this and he said it would be a good fit.

"bar/night club"

The owner might not want it their. Bar/night club can be a thousand things. From a Taco Mac to a stripper club.The bar/noght club might be grandfathered in but if it moves may have to get new permits and out of luck.Generally bar/nightclubs are felt to bring alot of crime by cities and counties and are a hard sell.Sports bars are looked more favorably on.

You just need to ask if the owner doesn't want that their. Anchor tenants have clauses against certain type of businesses they would compete with or feel would impact their image or business in a negative way. If those clauses are in their your center owner couldn't lease to your tenant even if he or she wanted to.

I'm glad I asked the question.

Regardless of what the Kimco leasing rep told you, in the eyes of national LL's and national anchor tenants, bars/nightclubs are for the most part NOT a good fit as co-tenants....they generaly fall into the tattoo parlor and adult bookstore category of "non-desirables."

National anchors typically have language in their lease of who they will prohibit as future co-tenants in the center. That said, these anchor tenant leases will also spell out exceptions. For example, the lease language may say, "bars / night clubs prohibited, except for those establishments whose sales of alcohol represent less than 30% of total sales." That way, sit down restaurants with liquor licenses are permitted.

Anyway, I can't explain why the Kimco leasing rep said it was a good fit....but maybe he realized his error afterwards and is embarrased to return your call - who knows. I would prepare your client for plan B.

Hey Bab - were you able to get any resolution on this? curious how things turned out...

No, my client is trying to resolve the situation with the current landlord where he's at now.
I think sending an email or any kind of approach wouldn't have any effect on the deal.

what i don't understand is how can Kimco allow an irresponsible agent to work for them. Everyone at the center can't stand the guy's attitude.

Frankly, there are plenty of idiots in commercial real estate, just like in other industries.

I represent a tenant (a food franchisee) that wanted to go into a shopping center where a closed down store of the same concept was located. The franchisee is a multi-unit owner with years of experience and excellent credit, and he really wanted to re-open this space as he would get it on the cheap...no build out cost (as it's already built) and there's a reduced franchise fee for re-opening closed stores.

The Landlord refused to lower the rent - it's been sitting vacant for 6 months....and to top things off, heavy road construction will start this summer in front of the center to build a bridge overpass over the highway. We proposed a reduced rent to the LL during this road construction - they wouldn't budge. This is a national property owner that's in financial trouble and they wouldn't cut a deal. Who knows why - it doesn't make sense....but it is what it is. I've made all the calls and sometimes you still don't get it done...just time to move on. I would recommend the same...don't get too hung up on this deal.