I am an agent who lists REO homes and other agents waste my time constantly because they can't do the simplest things like open a lockbox. They seem to throw their hands up in the air and give up at the slightest difficulty. There are some good agents but lots of agents are so stupid I'm surprised they remember to breath.

Plus whats wrong with talking about profits. Profits rock.

You almost had me won over until you began crowing about your profitablity and slamming agents for wasting your time.

I have worked with AHMSI for some time and was with them when they added FAS and when they moved to Texas.

After reading your post I must say that from what I have seen that what you have posted is accurate. I do have a tough time feeling sorry about the mandatory Saturdays and the 55 hour weeks as it is closer to 12+ hours per day (with 18 hour days not uncommon) 7 days a week for the agents. We are on call 24/7 and used to feel a sort of kinship as you have a 24/7 hotline (that no longer works).

I also do not feel sorry about the 23,000 realtor reimbursements that have to be processed as some of that money is ours and has been out over 60 days some over 90. We lose interest on that money every day it is out. But to your credit you are catching up.

We also do tons of work for free (and also eat expenses due to having to do what is necessary even if it is not exactly to procedure) all the time for the AMCs and know it is just part of what is necessary to do this business. When FAS eats a bill it is spread over those 29,000 properies you refer to and it does not come out of your personal paycheck. When we eat one we personally write the check.

When one of your vendors messes up the AM does not care. It reflects personally on us as agents. We frequently avoid telling an AM that it was an FAS vendors fault because we do not want them to think we are just making excuses or passing the buck. In their eyes it is our responsibility regardless of who did it. We can not afford to be remembered as having propery "issues" that creates more work for the AM.

I do use the website and it does help and cuts the calls and emails that you guys get from us.

As far as the property dumps, congratulations you probably do not have to be worried about being laid off. We are not as fortunate as we must constately work to keep our standing.

Our personal standing is going to be hit, because of a late BPO, because we can not get into a property, because there is no key in the lockbox. Our fault? No. Will we pay a price for it far in excess of anything that could possibly happen to FAS or the vendor that you use (because you can't afford to get rid of him due to lack of vendors). Yes. It will cost us future work. Which will result in lost revenue.

Your vendor messes up but we pay the price for their lack of performance. We have also found out the hard way that if we complain about a vendor the vendor remembers and we get put on the back burner for everything. The vendor knows who the agent for the property is. They get paid a trip charge to verify something. We eat the expense when we have to go out and verify that your vendor did or did not do what they say that they did.

In some cases I have seen to many coincidences to believe that we have not been sabotaged by an FAS vendor in retaliation. We have learned to just try to keep as low a profile as possible with your vendors as we know we get the short end if we don't.