I got the same email as Cando on the 25th Ill post it as well. I got an order assigned to me on the 26th at 1 pm as well, but it says it will take about a week or something to go into effect.

Sent: 11/25/2008 4:12 PM
To:
Subject:
Attachments: AVSE (2).DOC (491 KB)

Dear Ocwen Partner,

We would like to thank you for your efforts as a supplier of property valuation products to Ocwen Realty Advisors (ORA). With many of our staff coming from real estate backgrounds, we strive to recognize the issues you all face and understand some of the challenges in your work.

Our goal is to provide best-in-class quality property valuation products to our clients through prompt delivery. This goal can only be attained through a mutually beneficial partnership with our nationwide network of agents. We understand that we must improve our internal processes. It is incumbent on us to make your experience with ORA enjoyable and unobtrusive. This means providing improved communication avenues and a reliable system. We also must improve our relationship with you, our vendors by offering a fair price for your services, and increasing your opportunities with ORA.

Ocwen Realty Advisors will begin assigning BPO’s using our new vendor selection system which is scheduled to be released next week. Our intent is to reward the best performers from both quality and timeliness perspectives. Valuation requests will be simultaneously offered to several vendors who have historically proven to promptly deliver an excellent valuation report. Assignments will be awarded on a “first accepted basis”. Late orders will no longer be accepted, except in cases where circumstances require them and only when a representative of ORA is notified in advance. Unapproved late orders will be immediately canceled and placed with another vendor.



Also, please be advised that the option to negotiate for a higher fee will no longer be available to you. ORA strongly suggests that you access your REALTrans account and revise your coverage areas to include only those zip codes where you’re willing to complete BPO’s for our standard fees.





Again, Ocwen Realty Advisors greatly appreciates your efforts and patience. We are striving to be the best-in-class and we truly believe that the aforementioned changes will have a positive impact for all parties. We realize this can only be accomplished in partnership with you.





Sincerely,

Ocwen Realty Advisors

I received the same Email 11/25/2008. Location, Ohio. Suppose to start next week.

I haven't received that email, so thanks for the heads up!

There was no point to include a date as it was on point to the discussion initiated in this tread! The only sanctimonious person here is you! Don't call, don't get the attachment, don't know how to respond to the new system. I'm sure there is someone in your neck of the woods who will get the e-mail and attachment and will be getting your orders!

Whether you agree with what I wrote or not, isn't the point. You clearly cannot tell the difference between the wheat and chafe. Pity.

Haha...that's funny. It takes PAS over a week to dismiss all of the agents they are removing from their system (via email). However, you believe that a company, who reportedly has email problems, sent out emails to everybody in the country on the same date with regards to any changes. Right.....

You didn't answer the question, though. There was NO WAY for me to tell that you received your email on the same date that you posted it!!! So, the phrase "next week", which is relative to the date that you received your email, has no meaning to me since you DID NOT TELL people when you received the email. So, to jump all over me and basically yell, "Hey idiot!! It starts next week!!" is completely foolish/naive on your part. I guess I take exception to being told to read when you failed to include all of the relevant information in your post.

Hey, guys - it's Thanksgiving, for gosh sake. Please quit arguing with each other, no matter how valid the argument, and go enjoy your day with friends and family, or in simple solitary reflection.

Happy Thanksgiving!

Again, paying attention to pertinent detail doesn't appear to be your strong suit. At least I posted the e-mail which is more than anyone else did prior to my posting it. Belittling a lack of date is typical of your arrogance. When all else fails, no matter under what circumstances, attack! Now you're arguing about Ocwen's e-mail system. That is clearly beyond my personal control and has nothing to do with the matter at hand.

To sum up: Ocwen is changing the way they assign orders. There was an e-mail. Whether you got it or not is irrelevant. Suggesting that you be proactive is being helpful. Blow off that suggestion, it won't hurt my business, but it might increase someone else's business who is in direct competition with you in your market. It will affect you (believe it or not), the e-mail itself is almost immaterial, you want to see the attachment to that e-mail to see how orders will now be assigned. Not how they were assigned in the past, how they will be assigned in the future.

The point of the forum is to share information and to read the information pro-offered. If you can't do that then don't post.

It's called connecting the dots. You should have learned to do that in kindergarten.

I sense a food fight is about to begin and I'm getting out because that cranberry relish stuff stains everything.

When I was in kindgarten, I learned that I had a crush on my 50 year old kindergarten teacher, it was later in life, that I knew that I learned too much in kindergarten. In any case, TbinTx is right, its thanksgiving, just be thankful Ocwen is not starting their blast emails until next week, whenever that is for all of us who work with them.

CanDo,

I think you have a reading problem. I didn't attack anything about Ocwen. I pointed out your lack of ability to understand three things:

1) I DID NOT receive the email.
2) "next week" is not a specific time and is relative. How am I supposed to know which week they were referring to????????????
3) It is actually possible that companies do different things in different parts of the country.

I'm done and will be off having a happy thanksgiving. I'll be drinking to your clairvoyance!

NTB

ntb, this is directly written for you. My clairvoyance, as you call it, has resulted in a change to the OCWEN website. I suggest that you take this opportunity to log in for yourself and see the change with your own eyes. Tomorrow the new system will be operative but today you can view the result of the e-mail.

It's not to late to ask for a copy of the e-mail (and as I have said before what you really want is the attachment!).

Cando---once again, you COMPLETELY missed my point. My comment regarding your "clairvoyance" is over your comment telling me to read your post because you used the phrase "next week". Somehow, I'm supposed to know what that refers to. As I've pointed out to you ad nauseum, I did not get the email and "next week" is a relative phrase. How could I have known what "next week" referred to?? I couldn't have, but you evidently disregarded the fact and told me that I just missed the email. So, when I said that I was still getting BPO orders assigned, it was a valid comment. You just decided to jump all over it, point out my "arrogance", blah blah blah. I've never argued over any possible changes with Ocwen's method of assignment. All I said was that I got one assigned and you went nuts. Get off your friggin soap box.

NTB

I got the email too! And they can bite me! I couldn't care less if they paid me to.

Boy this thread is becoming a waste of space time to shut this one down.

If you guys want to go at it just PM each other to death.

I wonder whether anybody has the same experience as mine. I logged into the site to check out my score after I completed the 2 new orders. Only to find out that my score was significantly decreased by half. First I thought because of the 2 new orders I completed dragged it down but they're not reviewed yet so that's not it. I used to have 3 scores: Quality, Service, and Cumulative. Now the quality score is missing. My quess is it's the system upgrade defects??