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#260216 - 11/17/08 11:53 AM Considering opening an exclusive buyer agency...any input???
zellin Offline
Junior Member

Registered: 11/17/08
Posts: 8
Loc: ne pa
Hello, I'm a new broker and I've been trying to decide on how to run my business. Recently I've become very interested in exclusive buyer agency. There are many good reasons for this such as: no dual or designated agency problems, it could be a good niche and a good marketing tactic, it could also reduce the escrow usage (I hate doing that), it also enables me to expand my coverage area. We are in an area where 3 or 4 counties are bordering or very nearby, but require separate MLS membership to list properties along with separate print media, which I found is extremely costly here. It could also greatly reduce my overhead and liability allowing me to concentrate more on marketing my business instead of advertising individual properties and making sure they are compliant.

Obviously the downside is that I will not be able to accept and list properties for sale (other than what I/we own personally).

I guess my question is does anybody have experience with this type of business model and/or what your thoughts are on it? Please keep in mind I don't have a very large budget to compete with the 3 or 4 already established and well-funded agencies in my area and I think this could be a good way of becoming established in a good niche.

Any comments and opinions are welcomed. thanks.

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#260269 - 11/17/08 04:49 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: zellin]
estatereal Offline
Major Contributor

Registered: 01/27/07
Posts: 2746
Loc: LAND OF THE FREE!
from my experience as an agent i can say that most buyer leads come from sign calls. to have no listings means that i get no sign calls. the best marketing is a listing as people will call you for information and you can convert them from customer to client. if you have no signs out there it will be a 100% marketing dollar to get your name out and about. as an agent, i would not hang my license at a shop that limited me from doing what agents at all of the surrounding brokerages are doing.

just my opinion.

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#260270 - 11/17/08 04:55 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: estatereal]
broker Offline
Major Contributor

Registered: 08/16/04
Posts: 1979
Loc: Cary, NC
set up a seperate entry-only company that charges $99 per listing. get signs all over the place and generate tons of EBA leads. since brokers like referrals, refer out what you can't handle.
_________________________
the real estate industry is changing...

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#260274 - 11/17/08 05:14 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: broker]
estatereal Offline
Major Contributor

Registered: 01/27/07
Posts: 2746
Loc: LAND OF THE FREE!
how many sellers would want a company like that representing them? <<<<<the ones that want to sell fsbo<<<<that is not the majority of sellers out there<<<<<right back to how would you get signs up to get the buyer calls.

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#260275 - 11/17/08 05:16 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: broker]
zellin Offline
Junior Member

Registered: 11/17/08
Posts: 8
Loc: ne pa
Thanks for your opinions. I cannot setup a separate entry-only company because that may cause a conflict of interest and appear deceitful. And being an EBA prohibits me from doing that because in Pennsylvania there still is a limited amount of representation even as a transactional licensee. On the other hand, I could conduct referrals to brokers. According to the NAR less than 10% of buyers inquire about property from listing signs so I'm not too worried about that. There are numerous other ways to gain clients without listing signs too. I have had some success with lead services as of lately and although there will obviously be marketing involved, I don't think it would be a 100% marketing dollar. Also, word of mouth can be very powerful. I think my largest obstacle would be how to educate the general consumer on the benefits of utilizing an exclusive buyer agent.

I was also considering offering a recurring 20-25% commission bonus to agents who recruit others to work in my office. This would be in addition to a 50/50 split.

Thanks for your comments Estate and Broker, I really appreciate it!

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#260279 - 11/17/08 05:25 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: zellin]
broker Offline
Major Contributor

Registered: 08/16/04
Posts: 1979
Loc: Cary, NC
I don't think it's decitful as long as you disclose the relationship if you are selling one of your own affiliated listings. You are not providing brokerage services to the seller.. simply a marketing package.. big difference. And it's a totally seperate business entity. But it's your call.

"According to the NAR less than 10% of buyers inquire about property from listing signs so I'm not too worried about that."

That doesn't sound right at all. It's a much higher percentage than that... much higher. They might mean that only 10% purchase the property they call from the sign on. Most buyers come from sign calls in my experience.
_________________________
the real estate industry is changing...

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#260280 - 11/17/08 05:38 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: zellin]
estatereal Offline
Major Contributor

Registered: 01/27/07
Posts: 2746
Loc: LAND OF THE FREE!
Originally Posted By: zellin
Thanks for your opinions. I cannot setup a separate entry-only company because that may cause a conflict of interest and appear deceitful. And being an EBA prohibits me from doing that because in Pennsylvania there still is a limited amount of representation even as a transactional licensee. On the other hand, I could conduct referrals to brokers. According to the NAR less than 10% of buyers inquire about property from listing signs so I'm not too worried about that. There are numerous other ways to gain clients without listing signs too. I have had some success with lead services as of lately and although there will obviously be marketing involved, I don't think it would be a 100% marketing dollar. Also, word of mouth can be very powerful. I think my largest obstacle would be how to educate the general consumer on the benefits of utilizing an exclusive buyer agent.

I was also considering offering a recurring 20-25% commission bonus to agents who recruit others to work in my office. This would be in addition to a 50/50 split.

Thanks for your comments Estate and Broker, I really appreciate it!


it is my understanding that about 6% of sales come from signcalls. that is not really what i was talking about.

when a property is listed it goes on realtor.com and all of the other sites that give it traffic. the internet leads (internet signcalls, if you will) are what will be lacking without listings. i should have been more specific.

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#260282 - 11/17/08 05:49 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: broker]
zellin Offline
Junior Member

Registered: 11/17/08
Posts: 8
Loc: ne pa
Thanks Broker,

"According to the NAR less than 10% of buyers inquire about property from listing signs so I'm not too worried about that."

I'm sure it fluctuates from place to place but I believe it's in the 2007 NAR Profile of Home Buyers and Sellers.

As for the marketing package you mention I will give it some thought. Thanks for your input and I welcome more from everyone.

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#260287 - 11/17/08 06:05 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: zellin]
zellin Offline
Junior Member

Registered: 11/17/08
Posts: 8
Loc: ne pa
Thanks Estate - that's a good point! I'll have to consider that too. I think realtor.com does some banner advertising, which I may have to look into as well. I really appreciate everybody's help.

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#260339 - 11/18/08 12:23 AM Re: Considering opening an exclusive buyer agency...any input??? [Re: zellin]
super realtor Online   content
Major Contributor

Registered: 05/01/05
Posts: 8392
Loc: georgia
The problem you will run into is with everyone except probably investors and first-time homebuyers they will need to sell there home before they purchase another.

They usually like using the same brokerage to handle both sides.

You can generate leads by holding homebuyer seminars,how to buy foreclosures,etc.

You can't do it once you have to committ to months of seminars to start building results. It's like the first year they hold a barbecue a few show up and then each year after it grows and grows.

Most buyers look on the internet for inventory.You should get a website specifically geared toward buyers to draw them in.

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#260375 - 11/18/08 11:31 AM Re: Considering opening an exclusive buyer agency...any input??? [Re: super realtor]
zellin Offline
Junior Member

Registered: 11/17/08
Posts: 8
Loc: ne pa
Thanks Super! I was considering working with lead generation companies and ppc advertising to bring buyers to my website to view the IDX feed. I'm not completely sold on the EBA thing yet, I'm just weighing my options before actually committing to a business plan. Thanks for your input.

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#260394 - 11/18/08 01:18 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: zellin]
Broker Dave Offline
Member

Registered: 10/23/08
Posts: 13
Loc: So Cal
Great topic Zellin.

I am also considering this model for my company. In my location (Riverside County CA) the overwhelming majority of listings are REOs. I don’t think I want to chase the REO listings for several reasons: Asset managers seem to be requiring more and more out of their listing agents, I’ve seen massive amounts of time wasted by agents trying to find one more list to get signed up on, some agents are not being reimbursed (per their agreement) for trash-outs/utilities/listing expenses, there is considerable overhead with utilities and marketing, etc.

From personal experience when I bought my 1st home 15+ years ago (not in the industry then), my wife and I went to a homebuyers seminar and used an EBA broker to find us a home. The seminar was well done and highlighted the benefits of exclusive agency. We had a good experience.

Estatereal said “i would not hang my license at a shop that limited me from doing what agents at all of the surrounding brokerages are doing.” I’m seeing < 3% of listings that are not REO or Short Sale in our area, so I don’t think agents here are looking for a place to list. The one’s that are moving to different shops are looking to sell. Many are going to the brokers that got in early w/ REOMAC and the like. They have a lot of signs around town but their agents still get most of their leads by sitting open houses and not from up calls.

I have already contacted several “out of area” (and even a couple "in area") listing agents who have properties here and they have been VERY receptive to me holding their properties open. (They get to report back to their asset managers that there was an open house so it makes them look good.) There is plenty of opportunity to hold an open house anytime I want even though I don't have any listings.

super realtor said “The problem you will run into is with everyone except probably investors and first-time homebuyers they will need to sell there home before they purchase another.” For my area this represents the majority of buyers right now. Most others have no equity - so lateral or upward moves are few and far between.

It would seem that between internet traffic (need to look into this a bit more) open houses and seminars, you should be able to get a steady stream of buyers. Maybe a tri-fold brochure outlining EBA w/ a die cut for your card to hand out at Open Houses to differentiate yourself from a traditional brokerage?

As a new broker I think an EBA may be the way to go (for now?). As the market improves and regular listings return to the area (in years to come) I may change direction.

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#260397 - 11/18/08 01:24 PM Re: Considering opening an exclusive buyer agency...any input??? [Re: Broker Dave]
zellin Offline
Junior Member

Registered: 11/17/08
Posts: 8
Loc: ne pa
Thanks for your input New Broke. You make good points and I like the idea of offering to host open houses for other agencies.

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#260514 - 11/19/08 08:18 AM Re: Considering opening an exclusive buyer agency...any input??? [Re: zellin]
Bigtoe Offline
Veteran Member

Registered: 10/14/07
Posts: 1215
Loc: Outer Banks
This concept started out with a flurry in the last century but it appears to have died out. Do you know of any successful EBAs to draw ideas from? The only ones I've ever seen around my area were new agents who gave it up when their buyers started coming back as sellers.
_________________________
Your Outer Banks real estate agent. Learn how to buy an Outer Banks Foreclosure property.

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#260517 - 11/19/08 08:49 AM Re: Considering opening an exclusive buyer agency...any input??? [Re: Bigtoe]
Mr. Foreclosure Offline
Major Contributor

Registered: 09/01/06
Posts: 2834
Loc: upstate New York
When I read the title of this post I can't help but wonder why anyone would want to restrict their business to a limited segment of the market. Admittedly we can't be everything to everybody but surely we can serve a broader market than just buyers.

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