#245848 - 08/22/08 05:28 PM
Re: Why do REO brokers and agent have bad attitudes??
[Re: super realtor]
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Member
Registered: 03/08/07
Posts: 52
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i have a GREAT attitude thank you very much... butt i know many who don't, mainly the ones who have been doing this for like 20 yrs and dont sell anything but they're own stuff anymore and dont show homes-give buyers lb codes, and most of all DO NOT like to submit offers from other agents and do about anything to make sure no one does! I've had a couple buyers where they LOVE a certain home and i know for a fact if i submit an offer for them i send them to the listing broker and forego the commission..i guess if i had more time and really wanted extra drama i would send the signed buyer agreement and send that to title when they closed...but ehh
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#245867 - 08/22/08 07:12 PM
Re: Why do REO brokers and agent have bad attitudes??
[Re: ColoBroker]
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Major Contributor
Registered: 09/01/06
Posts: 2299
Loc: upstate New York
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I do REO work for a number of companies, each of which has their own wrinkle in how they want things done. An increasing number of them require the initial submission to be through their web site with specific pieces of information which I can lift from a board contract form. Some letters of intent may provide the required information, others might not. So far (in over 12 years of R.E. business) I haven't had anyone try that route with me. If someone wants to buy one of my listings I will fill out the required paperwork on standard board contract forms for them; if an offer comes from another agency it better already be on the right forms; I will not assume the legal responsibility of interpreting a letter of intent.
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#245875 - 08/22/08 07:32 PM
Re: Why do REO brokers and agent have bad attitudes??
[Re: Mr. Foreclosure]
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REO Slave
Major Contributor
Registered: 02/04/06
Posts: 1694
Loc: USA
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The main reason some REO brokers may (seem like they) have a bad attitude is because many of the agents and brokers out there ask the same idiotic questions and/or submit incomplete offers for "investors" who just received their Carelton Sheets diplomas. You know the ones.. they think an offer of 40% of list price loaded with contingencies and 100% financing is a good offer! Seriously, there is a lot of work involved (more than most retail listings) with REO and the guidelines are set by the lender, not the broker. If an offer is incomplete, then it just means even more work for the listing broker. In my experience, anyone who is making 20 offers is not offering anywhere near market value and is playing a game. They are entertaining themselves and hoping that something may "stick" with no regards to how much time * they are wasting. Logistically it makes NO SENSE to submit my offers on full GAR contracts.If I submitted 20 offers I would have to fax 400 pages of documents which is ludicrous. If you had to completely fill out 20 offers and fax 400 pages of documents for your buyer, then you would most likely be more hesitant to allow a buyer to use your time and experience unless you felt VERY confident in their buying ability and the legitimacy of the offers. Just look at it from both sides. If you attempt to get your buyers to complete all the necessary items to make an offer, it is being thorough and professional. Everyone saves time that way! Best of luck to you! *Time is time.. no matter whose clock you look at and nobody should waste theirs or anyone elses. The above is not meant as an insult, I just wanted to bring to light that there are two sides to every situation.
Edited by Gulf Winds (08/22/08 08:15 PM) Edit Reason: corrected grammar
_________________________
"There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened. To be successful, you need to be a person who makes things happen.." - James Lovell- Astronaut
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#245915 - 08/23/08 01:08 AM
Re: Why do REO brokers and agent have bad attitudes??
[Re: REO Seller]
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Member
Registered: 09/23/07
Posts: 408
Loc: Plano, TX
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I agree with super realtor. It does not make sense the listing agent to reject the offer. Moreover it is his obligation to provide it to the seller. Anyway the other buyers have to do inspection as well and there is not guaranty that they will back up too and in this case he did the wrong choice.
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#245926 - 08/23/08 02:21 AM
Re: Why do REO brokers and agent have bad attitudes??
[Re: northtxbroker]
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Junior Member
Registered: 11/26/07
Posts: 2
Loc: TX
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I currently handle about 75 properties at random stages and for the most part they are all REO. I will also sell about 350 REO properties this year. To answer your question directly Super Realtor, because most Buyer Agents do not follow instructions and it becomes very irritating. You accompany that with about 400 emails a day, 30 offers to review, and a phone call every 1.5 minutes...they begin to get overwhelmed. The hardest part about REO's is that you get the work and the volume before you get the money. You basically go through phases and growing pains to keep up your level of service while trying to staff up and work 3X as hard to train staff to handle all the items and task that they can. The last thing an REO listing Agent wants to deal with is an argumentative Buyer Agent that wants to express their opinion and not take that time to just follow instructions. I was once where you are, in regards to the frustration of just producing offers and getting no where. The truth is you cant see it until you have walked in their shoes. A tip, when the Seller ask me about multiple offers and which offer looks the best to me, I always take into account (with other criteria) the Agent's ability to follow instruction, willingness to complete offers, return calls, etc... REO's are fast paced. My average DOM is 48 days. My avg property gets 7 offers. If you have 40 active properties hitting that avg DOM at once and you recieve an avg of 7 offers, that is minimum of 280+ pieces of papers you have to sort through, check for details that your client prefers, etc...meanwhile you are working on 6 hrs of sleep for the week, the remaining 389 emails to go through and the 78 task that are due in your systems that day from the Seller. Also mention that the task that the Seller assigns you is due usually within 48 depending on what it is they are requiring. It is the task timelines for the most part that stress us out, not really the Agents in my opinion, they just dont help. It is true that none of us have the right to get an attitude with each other. We may carry different logos and different thoughts but we all carry the same licenses and the same profession. I may be the worlds worst at getting stressed and wanting to fire off at someone...but I learned a long time ago that the only way to please everyone is to keep my mouth shut and hire highly talented people that are great at dealing with the things that make me want to scream at people. The day that we quit looking at it as we are on opposite teams and put our heads together to work together to get the best possible solution for both sides, is the day that this will change. Just my 2 cents. KP
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Kirt Primeaux
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#245938 - 08/23/08 07:49 AM
Re: Why do REO brokers and agent have bad attitudes??
[Re: kprimeaux]
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Major Contributor
Registered: 09/01/06
Posts: 2299
Loc: upstate New York
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Victor:
As the listing agent on REO properties my duties are to the seller and if the seller has already provided instructions about how they want offers handled then it is my duty as the agent to follow those instructions as long as they are legal and ethical. That includes rejecting them back to the buyer's agent if they are incomplete. If the seller instructs me that they don't want any verbals (and like REO Seller said, my asset managers want it writing), they want either prequalification or proof of funds, they want me to hold the earnest money deposit, etc. then that is the way we do it.
Mr. Foreclosure
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#245940 - 08/23/08 08:56 AM
Re: Why do REO brokers and agent have bad attitudes??
[Re: Mr. Foreclosure]
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Veteran Member
Registered: 11/02/07
Posts: 705
Loc: Central New York
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I can sympathize with the idea of not wanting to fax out 200 sheets of paper. On my most recent REO deal, the seller accepted a contract that was scanned and then emailed. This is speedy, and uses a minimum of paper and fax expense. It also minimizes the image degradation of faxed paperwork. I still think a contract needs to be submitted to the listing broker with proof of funds. I have not encountered a situation where a seller would seriously consider a verbal offer.
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