Dig around and find out who the loss mitigation specialist is on the property then work on getting the lead on the file to approve a price point that they will except. Also find out if there was Principal Mortgage Insurance (PMI) on the property. If there is a PMI policy then you need to work on finding out who will be handling the file. If you can get the PMI account exec. to commit to a price point as well then you will be leaps and bonds ahead of where you would be using traditional approaches