Everyone has REO pet peeves and I think a majority of mine got hit today. The best ones today:

1) Removal of my sign by the buyer's agent. I HATE THIS. Stop taking my bloody signs and hiding them somewhere on the property. I don't enjoy the 10-minute search it takes to find the d*mn things and it's not your sign to begin with!

2) Lockbox stolen from the property after it transferred agents. Listen, I know it was the bank's lockbox and not yours. Why do you think you can remove it? I've had 3 listings transferred from one agent and that agent stole all 3 lockboxes. I confirmed with the bank that the lockbox was not the agent's as well. So, I get to waste my listing time getting the blasted thing rekeyed. Thank you.

3) Buyers not showing up at appointments. What a waste of time. Especially when I'm already pissed because I had to find a sign and lost a lockbox.

4) Agents not reading the instructions in the MLS. How many different ways can you say "Offers will not be submitted without proof of funds or a pre-qual letter"? I don't care if you are a broker and have supposedly closed on everything in the last 30 years. Send me proof of funds!

5) Blind bidding. Just thinking about it makes me want to $@#&ing curse.

So, I feel much better now. Anybody else have some good ones?

Agents that call and ask how old the furnace is and then when you tell tham that you have no idea how old any of the mechanicals are ask you how old the roof is.

Agents that submit offers 50-60% of list and then call all the time to find out if I've "heard anything" yet.

Agents who submit offers with a 4 hour acceptance deadline on REo property. When that offer expires, after you have informed them that banks often take days to consider offers, they submit another with a 6 hour deadline.

Agents who buy investment properties themselves, or have family investing in them. Then, when they get a listing on one they want, they bring in their BPO VERY low, so when I get assigned a second opinion and it comes in higher, the AM calls and grills me about my values (did they grill their listing agent? Probably not). especially when the listing agent tells the AM that I don't have any experience and have no idea how to do a BPO. So let's see, they list closer to my value, agent doesn't advertise property AT ALL, and it still sells for closer to my figure than the listing agent's??? Market it properly and it would have been really close. but the AM still lists with that agent. go figure...

I get the age one, too, but just not today. Thank God. I might have crucified that agent....

having to get bids for a stupid broken window I coulda just taken to a glass shop and been done with it.

Being asked by every agent how much the other offers are when I get multiple offers on properties. You know I can't tell you, and I won't.

I had 7 offers on two properties today. What a day! arg. tired.

When the signs get stolen. I never had this happen to my signs before I jumped into the reo's but it pisses me off. One frame was stolen and found the panel like 2 miles away from the house. The other sign the panel was completely destroy while the frame was gone. This is just in the past week. :\

^^Signs and lock boxs/keys stolen is definitely my number 1!!

One thing that's been really pushing my buttons lately...... I've had three properties in the last two weeks where "someone" has put the wrong keys back in the lock box! One was a whole freaking ring of keys! They must of realized that they only took one key out of the darn box and how difficult it must have been to put a whole freaking ring of keys in the box! Or when you have a huge price reduction and the keys miraculously disappear from the lock box the next day. I have to say, nothing pisses me off more than having to drive out into the middle of nowhere to replace a key when I know that someone took the key intentionally to prevent others from looking at the property.

Agents calling asking for the combo code. I say it's in the mls. Well I don't see it, I say look again...Oooh there it is. Stop wasting my time!!

Due to certain culture in my area agents call me a lot and ask about deaths in the property. I don't know?? Call the coroner's office or something.

Agent's leaving the doors unlocked, wide open or not clearing the lockbox code!! Had a neighbor of a listing call me last week saying a door was wide open and she thought it was weird. Thank goodness no one did any damage.

There are many more but I will stop there for now...

Buyers agents "Mis-placing the keys" in the hopes that their offer will get accepted before I have time to go place a replacement key to let all the other agents in. -- Same agent has done this twice, The supra Lock box monitors who accessed the lock box last and it been him on the two occasions.

Wow. The agents in some of your markets must be really cut throat. I have never had an agent take my key out of the lockbox. I had an appraiser lock the key in the house a couple weeks ago, but never an agent just take it.

~Whatever the heck is growing outside of my newest pre-list that has sent me into some weirdo, crazy, never-ending, coughing fit for the last two days. And which is why, our two kitties, Xena & Cleo, and I are still awake at 6:30 AM. Husband, and the Golden Retriever, Buddy can apparently sleep though anything.

~Agents that do not/cannot follow showing instructions.

~Agents that do not return calls for a LB code when a listing is pulled from them & re-assigned (gee, could it be cuz it was never in the MLS?)

~AMs that request an updated BPO after the house has been listed 30 days.

~AMs that take 3 weeks to get MLS/State docs back to me so a house can get listed. Then listing gets re-assigned to an new AM, and new AM requests an updated BPO, cuz she has no clue what's really going on, and doesn't know house been in the MLS only 7 days.


~Not being able to Roshambo -Southpark Style- (I go first) all the people that have pis**ed me off since returning from Key West last Friday.

Sorry for the rant, and somewhat long post everyone. Been a rough week back so far. Going to end it a very positive note, however. Some very kind agents have just about renewed my faith in the RE Gods.

When doing the BPO for the new pre-list, had some probs. Standard REO POS, but in a totally sought after area. I was struggling to find solds in the same condtion in the area. And, let's be honest, here, not every agent uploads multiple pics, or really describes an REO's condition on the MLS, (both of mine have really limited character allowance) some things aren't even found til after the HI.

So today, I started calling some listing agents. I was simply amazed that the 4 agents I spoke with, actually took the time to give me the nitty-gritty on their properties.

One of the solds was from way back in December, even. Of the 4 agents, I only know 1 of them personally. The others, we've never had any contact at all, not even showing each other's listings, that I can recall. Just thought that was pretty cool that they were willing to show a little love in this crappy market.

When the selling agent can not follow simple instructions for how to properly fill out and return the buyer signed contract/addendums. There are generally 4 things I need:

Addendums
Purchase Agreement
EMD made payable to listing broker
Pre approval/proof of funds

90% of the time I get the package and it is missing something, or the agent changes the addendums somehow. Then I have the AM yelling at me wondering where the contract package is and I have to explain that the selling agent is an idiot and can't follow directions. Selling agents also seem to have a hard time with the EMD made payable to listing broker thing. I love it when I call the selling agent and tell them they forgot to include the EMD and they tell me that it has already been deposited into their brokerage escrow account....so now we have to have it taken out of their escrow and re issued to my escrow, that drives me nuts.

Preservation companies that don't get the work done in a timely manner. I had one recently that didn't do the trash out until a week or so after I listed it. The preservation company was scheduled by the AM. I know the listing was way out in the back of beyond and a tad challenging to find, but I did put a directional sign at the corner with the address on it to make it easier to find and my sign is still there.

They sent it through FAS for preservation, nice girls but they undercut everyone else on price and don't do a great job. I had another in pre-list that they were suppose to put in "showing clean". They didn't even vacuum the carpet or sweep the floors. I know 5400 s.f. three levels is a lot to do, but please, they are being paid to get it into basic showing condition and remove any hazards.

There's my gripe!

You know I used to think that REOs were tough deals with banks...omg has any one ever tried to buy a HUD? what a nightmare...first they didn't accept an owner occupied bid, then they relisted it 10 days later and we got it for less money then our original bid! Then on top of that...they sent our contracts back...TWICE to fix language issues, and made us bring a new earnest money check that said 'or hud' on it, instead of just having the broker cutting it from the trust account...truly brutal...all for an 80,000 property....ugh...

I cut my teeth on selling HUDs. They were a nightmare, but at least I didn't have to worry about somebody stealing the keys....


I just had a selling agent call me on a home that just closed. She asked when I was coming by to get my lockbox. I told her it was not mine but was the preservation company's lockbox. I said that if the buyer wanted to, he could throw it away when he changed the locks. Well, according to her, the lockbox mysteriously changed from one lockset to another while the buyer was changing the locks. She has no idea how that happened. Um, could it be that the buyer didn't change the locks and now every realtor in North Texas has a key to his home???

Buyer's agents leaving all of the lights on...

Ridiculous Low Ball offers with requests for couters in writing.(who has time for this?)

AMs who don't pay attention to the MAR...

Ridiculous low ballers from agents whose buyers are asking for the down payment assistance programs and the one from an agent who wrote it into the offer as "The Mia Mia Program". Someone just never bothered to research the name, Nehemiah, I guess.

Mama Mia that's funny. Mia Mia. ha ha.

Mama Mia, that's a spicy meatball (Alka Seltzer - about 1980)

FAS-they did the trash out on my listing and "forgot" to empty the fridge. I emaild my AM so she could let them know. I got an email CC'd to me and also the response saying it was done. 2 days later I go out there and it is still full of rotting food. I took a picture and attached it to that same email and sent it back. Amazingly enough it was done the very next day!

Yes, FAS isn't that great. I got an assignment two weeks ago and it still hasn't been rekeyed. Luckily, the back door was open so I was able to get the bpo done in time.

I have one I received on April 22nd, FAS STILL has not rekeyed.

They HAVE however illegally locked out two occupied listings.. And they don't have voicemail and are closed at 3:00pm my time, and of course I never need to talk to them until AFTER they are closed..

I think that FAS is entirely dependent on their local contractor.
The company they use locally is excellent. He generally checks the property the day after a rekey order, has all of the coded keysets and lockboxes with him and properly posts the house if there is any personal property remaining.
When I call for rekeys or winterizations, he is just as prompt.
The worst thing is he's talking retirement and moving to to Florida. I just hope he waits until I retire.

I have another one:

Waiting forever for the AM to approve a bid or task and then when they approve it they give you 2 days to get it in...

Like I am going to get a plumber out there on a Sunday for the price they approved..grr

I have had buyers on two different homes going into the house prior to close. Selling agents give them the combo....

I had one guy that started demo on a home the day before escrow closed. I told his agent I couldn't hear so well but I was going to drive by my property and check to make sure it didn't need the police to come out. He magically got the keys back.

I drove by one of my homes this afternoon, saw a car in the driveway and some people leaving the house. I changed the combo on the box so they wont come back till they own it!

Good grief!

Showing agents who repeat the lockbox code out loud in front of their client, who then can come back to "explore" the property unaccompanied by any agent.

Prospective buyers who "explore" the property with a vengence that amounts to vandalism, such as ripping up wide sections of carpet and carpet pad to see the condition of the floor underneath or pulling wallpaper from the wall to see how easy/difficult it will be to remove. I even had a listing once where a section of molding and wallboard were removed in the basement.

Or agents who pull up the carpet so their buyers can see the flooring, or dig into wood walls with their pocketknives to make sure it wasn't rotten. Or who leave the doors open, unlocked, or the lockboxset at the correct code. Or agents who allow buyers to mow the lawns (rock holes in vinyl siding), paint interior rooms before closing ("well, we have the commitment and the closing is next week, what's wrong with them getting a head start so they can move right in?"), or advising buyers not to pay for de-winterizations for inspections until closing which didn't happen so I had to pay the contractor...

I've started making them write a check directly to the plumber at the time of de-winterizaton. De-winterizaton is, of course, no big expense--it is re-winterization that costs; but the check they write covers both.

I have been thinking about a new way to "solve" some of my REO problems. I always pull my Supra box when the property goes into escrow. Maybe I'll leave it there until the inspection period expires and then pull it. I used to give the Selling agent the combo to the box and pull my Supra right away.

I won't give the combo out until I get recording confirmation and then the Selling Agent can get the keys. No more problems.

*Tell your seller that we need this signed & returned TODAY*!


Okey dokey.

I will tell the bank that you said *hurry up*.

That ought to do it.

Buyer's Closing companies that leave messages on sellers closing company voicemails then when it comes day of closing saying they did their job, they called and left a voice mail! Oh well, guess we won't close on time because seller never called me back to give me the foreclosure deed....sigh, it's been a long day.

Why the hell would you pay for this? Inspections, and any costs associated with them, are the buyer's responsibility. I'm assuming you were the listing agent...

Out of state AM's assigning the escrow to some town I've never heard of a 7 hour drive away. We like to have a "local throat to choke" if anything goes wrong. These east coast AM's think that as long as its a CA escrow office it is close enough. I told one AM in Boston that when she sends my escrow to San Diego its like having a Boston escrow sent to South Carolina. I think she got it then.

I found one yesterday with the bulkhead door to the basement open. The padlock was sitting on the windowsill.
Of course, the copper's gone along with the water meter.

NorthTx,
The reason I paid for it was because the closing didn't happen as planned (title issues), so the buyers wouldn't pay. It also has a bit to do woth their agent telling them it wasn't necessary until closing, me telling him it was in their addenda and they agreed to pay it, and the contractor calling me daily. I use his services a lot and need to keep him happy, so I paid it. If and whent he property closes and the buyers pay for it, he will reimburse me. My biggest peeve about thewholething is that the buyers signed the sddendum, knew they were supposed to pay at the time of dewinterization. Their agent apparently hasn't kept their best interests at heart, because he has been advising them not to pay until he knew just what the contractor did to earn $50, etc. I finally flat-out told him that his buyers were in breach of contract and need to get that paid if they wanted to close, so they agreed to bring a check to closing. Then it didn't close and they left before turning over the check. What kind of buyer's agent advises his clients to violate a contract? The same type who tells the seller's agent that his buyers will offeer full-price, send a full-price pre-qual with a lower price offer. Duh! They think he saved them $4400, but the fact is, the seller was going to drop the list price $10,000, and because their agent did these things, they will pay $5600 more than they had to.... It kinda amuses me, even if I never get paid my $50 back!

How about agents that call constantly to check on their offer that was submitted the day before. NO addendum attached. I tell them there are multiple offers and they ask me "is mine the highest"? if not I will go higher. I explain RE 101 I cannot give them any info other than there are multiple offers. But why didn't you call me to tell me someone bid higher . AHHHHHHHHHHHHHHHHHHH forget it! I'mnot complaining about getting calls, just stupid calls will drive you insane.

Agents, nosey neighbors, former lovers of the foreclosed parties. . . anyone who demands to know "When is the house going to be listed and for how much? Also, what's the LEAST the seller will take?"

Actually, I like nosey neighbors. I have an appointment to show a property tomorrow because of one.

Here is what i hate:

1. People taking dumps in the toilet when there is no water turned on.
2. Some one left the doors open again!
3. Why are the garage door openers missing all the sudden??
4. Sellers not paying reimbursements for 4 months or more!
5. Previous owners should just move far away
6. Neighbors stealing water from the spigot
7. Where did the solar lights in the landscaping go? it was here last week!
8. Crack heads stealing the copper from the house!
9. What part of AS IS do you not understand?
10. My BPO = 150k value = AM lists = 205K value!

i could go on an on!

part of my conference call with a buyers agent and her client:

"I'm sorry but bank loan and cash do not actually mean the same thing..."

"No, you cannot get a loan on a condemned property..."

"No, the bank will not pay for repairs to the property so you can get a loan on the cash deal..."

"Yes, the bank understands the condition of the property. It is, after all, condemned."

My pet peeve - people that should know better

Why the bloody *BLEEPING* hell can agents not read the friggin' &@#$ instructions in the MLS?!?!? Please, for the love of God, read the instructions! Don't sound like an idiot!!! Especially when I put them in all caps....AAGGHH!!!

^^ Love that..I put everything that is important in caps..And some times I type in word, underling and then copy and paste..I have decided agents don't know how to read..

here is one that happened 10 mins ago..

home is supposed to close Friday, agent just called and since Fannie Mae changed there guidelines the past 2 weeks the buyer no longer qualifys..WTF..HOW LONG HAVE YOU KNOWN THIS..WHY THE HELL DIDN'T YOU CALL ME RIGHT AWAY!!!AND NO YOU CANNOT HAVE A FEW MORE DAYS TO "FIGURE" THIS OUT AND JUST PAY THE PER DIEM..SEND ME THE CANCELLATION AND THEN FIGURE IT OUT!!!

Well, I have one listing out in tim-buc-too. Agent sets up a showing and then calls to me the home is broken into and has been vandalized. I get out there to find out the home is exactly how it has been except for the front door. The door appears to have been kicked in and I have to put a new frame on the door to secure it. I think the agent kicked the door in because he was having trouble with the lock. Don't see why a robber would kick the door in and then not take anything. Not the first time I've had a door kicked in by an agent, either.

OHMYGOSH, northtx! Now don't get me started again on my all time peeve! Here comes the soapbox: Agents and/or their clients vandalizing the REO. Anything goes--from peeling off wallpaper to outright stealing paving stones to pulling up carpet. Recently, I had a hot water heater stolen.

Well, I thought I would revive this little jewel from last summer with some updated pet peeves and new targets:

1) Why do I have to go through a background check with an owner of a property before doing an interior bpo? No, I don't why the bpo was ordered. No, I don't know who the bank is. No, I won't give you a blood sample. Just let me do my job, and we won't have to see each other ever again.

2) Agents who refuse to email me even though it is requested on the MLS, my office voicemail, and my cell phone voicemail. Why, oh why?!?!? Then, they call at 7pm because they are working other jobs during the day and don't call then. Doesn't email solve this problem??

3) Properties that were used as toxic storage facilities. I no longer ask the question, "How much **** can one person have?". I now know the answer to that question...

Several things in no certain order:

1. Getting the doors kicked or shouldered in fracturing the whole thing. And we use a showing service so it's not like access is a hassle. It's investors who happen to drive by or other impatient morons.

2. People who [censored] in the winterized toilet. Heck half the time there's a drain in the basement, just use it.

3. Agents who call to see if the driveway is plowed of snow to show it.

4. Agents who call to "make sure" it's still available even though it's "active" in the MLS. Submit your freakin offer if it's worth it already.

5. Idiots who steal the key or leave the lockbox on the open code for later access. You simple minded farkers! a few weeks back suddenly I'm getting a bunch of calls that the wrong key is in the lockbox at this reo. Some bottom feeder actually hooked up another key onto the little clip thing inside the lockbox and stole the real key. So you got to drive over there Sunday morning with your back up key.

6. Anything else un called for. And mind you I expect some headaches.

Oh , how did I forget....

1. City required point of sale time killing pita issues. Meet the fire dept Thursdays only at their convenience for smoke / co detector inspection.
Today - 8am meet service dept for sewer dye test. Another check $300, another reimbursement paperwork pain. Had house dewinterized two weeks ago for the preliminary tee test and thought I'd leave it de winterized for two weeks until the same service dept could come back for the main test. Of course the house froze up because it got cold so had to react to that. I'll spare you the details.
2. Had interior door knobs stolen from old house about a month ago. I understand.

I'm done. For now.

I've been feeling this pain a lot lately. We have a lot of competition on our homes if they are priced right. Buyers and their agents resort to taking the keys to limit their competition. Ergh!!! On a happy note, though, I think I have 50 million copies of the Fannie Mae key.

On the flip side of this, as a showing agent, I've had to start calling and asking because after showing 4 houses and calling to say client is going to make offer to be told "house is under contract waiting for buyer inspections before seller will sign, but seller will not negotiate any additional offers until buyer has completed inspections" and it taking over 2 weeks for status to change to "pending." So thats 2 weeks of agents showing a house that can't have an offer made on it.

Whats really annoying about this, is in our MLS w/ have an agents only comments section where they could simply put a little sentence in about it, would really save agents a lot of time and frustration explaining to buyers that yes, it's "active" but you can't put an offer in.

I have idiot agents who steal keys out of the combo box to try and improve their clients chances of getting the property. I have idiot agents who can't read the sentence in the agent remarks that say "Bank has accepted offer - waiting signatures". I have idiot agents who start a conversation with "I have been in the business for 20 years and.." they still don't know how to write an offer on REO property.

At least now the price of copper is low enough that it isn't worth stealing the a/c or water pipes.

AMEN

AMEN x2

Here's another... "Is it on a SUPRA Lock box???" When it says "MLS lockbox" on the showing instructions. jeez

My most recent one --

Two of our MLS's have instituted Showing Assist right in the MLS.

I put in CAPITAL letters in the broker remarks (USE SHOWING ASSIST). It has a big purple icon right on the screen. All they have to do is click on and read the instructions. The instructions are always the LB code and the words "Vacant - Go and Show - No appointment necessary"

I like it for 3 reasons; 1. It cuts down on phone calls, 2. I get an email that the property is being shown and 3. The system sends out a feedback request by email after the showing

I still get calls every time a new property in listed. Maybe we need to include reading comprehension lessons with every real estate pre license course

To add to your #2 [no pun intended], how about preservation vendors who don't bother to clean the toilets before they winterize? That one really bugs me.

Linda

1 Agents who complain to my broker that they have been trying to get in touch me about placing an offer on a property for over a 2 week with no return call on a property that I am actually in my brokers office getting the listing signed and its not even in MLS yet

2 Agents give a blank copy of a purchase agreement to their buyers and put their name and brokerage on it and then send the buyer to me to show the property, negotiate and sell the property to their buyer. And then expect a co-broke

3 Agents who when called back to tell them that we have multiple offers , then instruct there buyers to go lower(yes not higher) and then lose out and then send their buyer to me complaining and said they would have gone higher and want me to do something even though the new higher amount still would not get them the property

4 Why is it when you have multiple offers the agents with the lowest offers are the ones calling the most

5 Agents who present FHA offers and expect the offer to get accepted on a pure investor condition property and tell their buyers that by law the seller is obligated to make the repairs and accept their offer and then when their buyer is upset with the "Offer has been rejected" sends their buyer to me to deal with.

6 This on gets me all the time. Agents who send you either proof of funds and or a pre-qual and either the proof of funds is no wheres near enough or the pre-qual letter actualy says the client is not quailified and the agent is upset becuase the offer was rejected. And then they have the nerve to complain and say I did not ask for a good one only that one was produced

7 Agents who on low ball offers call to complain about the compensation offered. Its like what difference does it make your offer is going no where anyways LOL

8 Agents who call my broker complaining they can not get a call back from me only to find out the listing is not mine and the agent in question is not me only that the agent says I handing reo's and I am the only one that is returning the calls so I should be able to help.

9 Agents who call to complain about no return call and want the status of their offer on a property that you closed over a year ago and its been so long you cant remember the offer anyway. And I have to order the file out of storage to get him/her and answer.

10 Agents who call to complain that they just saw in public records that the property just closed and wants to know why his/her clients offer was not the one accepted when in public records the price sold was clearly higher then their offer. And then have the nerve to ask was that client who had the offer accepted yours.

Oh yea I can relate to that one. LOL
Home depot near my house I think has my key code memorized. LOL

And a side note my lawn man has a bunch of extra keys and does check that for me every cut. But at this time of year when its only once a month it that systemn does not work. Man I can not wait till rainy season when he is there once a week. LOL

I use CSS for my showings so they automatically ask for feedback from buyer's agents after showings. This, in itself, has produced some doozies over the years. However, I got an odd one this week. An agent actually gave feedback that the home was too big. Yes, that's right, they had to see it to make that determination. The SF, bed count, bath count, and living room count in the MLS (along with all of the pictures) did not clue them into this first. This may have been the buyer or the agent, but whoever it was really wasted the other person's time.

Let me add one (because it just happened). Agents that call me on Saturday night. Then call twice more, leave 3 total messages, then send me two emails for the same information.

My work week ends around Noon on Saturday and restarts at 7AM Monday morning.

Phone calls about business on Sunday morning during church hours.

Phone calls during normal lunch hours--followed by more calls within a few minutes. Sorry, folks! I've decided that taking phone calls while at the table is just plain rude, so wait an hour before you call again.

Agents and/or clients who yell at the secretary or at my assistant. Talk about a phone call that I will return quickly (maybe even while I'm at lunch)!!! You're probably not gonna like it, though.

I've received 3 phone calls this morning (Sunday) about showings.

Call #1: 9:34a - I didnt answer, she left vm - agent wants combo, then sends text message asking again. I reply.

Call #2: 10:11a - I didn't answer,vm says "I will be showing at 11:00 so please call me back with combo".

Like she didn't know yesterday she was going to show at 11 on SUNDAY FRIGGIN MORNING? So her lack of planning means I have to wash the cinnamon roll frosting off my fingers to call her ignorant %$^ back?

Call #3: 10:34a - Call Answered, agent wants to show a vacant house on supra box, calls anyway to ask "is it still on the market?" YUP! Sure is! It's Current in the MLS right!?! He says "I've been showing a lot of pending listings lately so I just wanted to check."

Translation: Ignorant agents in my area cause a chain reaction that means I have to answer the phone on sunday morning. Is there any thing Sacred anymore?

I can't tell if i'm more angry after typing all of that or if I feel better...

Am I reading this correctly ? This involves three (3) seperate Agents for three(3) different properties ?

If it's just one and 3 different Agents, then it must be a hot item. I would examine WHY such a pattern has developed.

My voicemail says "For a faster response please email me at blah blah blah". My agent comments in the MLS ALSO say this. Do you know how many agents DON'T do that? They will leave a message on my office phone and my cell phone, which I may or may not return depending on what I am doing and how I feel. When I eventually talk to them I always have to hear grief about 'not calling them back, yada yada yada' so I politely tell them if they had emailed me as instructed I would have responded to them almost immediately. My voicemail also says that all active listings have a Supra box and if they are active in the MLS they are available for offers. So.... why are you still leaving a message asking if the home is available and how to show it?

And since I am complaining, how about agents who do not submit everything requested when submitting an offer. I have simple requirements, and yet almost EVERY SINGLE ONE I get is incomplete! Argh!

Vermont - 3 agents, 3 different properties...calls 1 and 2 on reo's on combo and call 3 on fair market home on supra box

LaceyF - the mls comments say to email/text me for access (and yes I do know how many agents dont!) i give them my blackberry email address hoping they will think that i'll get the email quickly even though I dont believe most agents think that critically...my vm does not have the message like you said, i should change it, thanks!

I haven't figured out this one, either. I leave instructions just like you and agents just ignore them. Email address in MLS, cell phone, and office line. What do I get? Angry voicemails about me not returning their phone calls. What happens when they finally email me? Response in less than 24 hours. Then, they [censored] about how I didn't answer the phone. Got things to do people!!

One of the things I've found is that, if they can't follow simple written or verbal instructions, they're not going to follow ANY AT ALL.

I've got instructions at my website for vendors & startups interested in training to E-MAIL me. I even say NO PHONE CALLS, PLEASE.

Does it matter? Heck, no. 9 times out of 10, these are the people I don't add to my vendor team. They all ending up being "ME" type of people and I won't work with them or have them work for me.

Life can be a lot simpler if you just follow the rules. Mine are pretty easy.

Linda

Question to all: OK - I have a dreaded Sunday workday and I am out with prospect/client and we drive by your listing - do you seriously think I should go back to the office and open it up, fire up the computers, check the status of 'your' listing - fire off an email to you and wait 24hrs for you to reply, knowing my prospect/client will be back in DC or wherever by then.

No way, I have my cell with me and I have your number from the sign, if you're doing your job representing your seller, and you want my buyer to hand over his dough, then you had better believe I'll call - and hopefully I'll get an answer. If not I have one thing to say - next

I wish another agent would call me right now - wanting the combo, that would OK with me. The other stiff is all small stuff - like water on a duck's back.

Pine, it depends on how you conduct your business. Since I consider myself a full-service agent, I would never, unless really pressured by my clients, show a property I have not previewed. The reason is two-fold: 1. I don't want to waste my client's time showing them something that clearly isn't going to work for them; and 2. When I haven't previewed, we've walked into some really nasty properties that clearly aren't fit for a dog with fleas. That's how I conduct my business and it works for me. The majority of agents don't do this and it seems to work for them; however, they seem to show a lot of properties that don't work for their clients. It's a trade-off.

As to expecting an agent to answer their phone, well...some are less than stellar. If you've picked likely candidates for your clients to see, why wouldn't you get that showing info the day before?

Just asking...complaining doesn't really make a difference, the only thing you can control is how you conduct your business with your clients needs in mind.

Pine,

I do my best to take calls as often as I can. The ones that get to me are when the agent is obviously not in a situation where they can't email. When there are repeated after-hour calls where you KNOW the agent heard the instructions to email for a faster response and the agent STILL refuses to email me, I've got a problem. Obviously, there are times when an agent has to call, but that only covers maybe 5% of the calls I get. Most of the time, the agent just REFUSES to send an email despite repeated instructions to do so. There's a reason why I ask to be emailed, and it is not an excessive request to make. All the agent tells me by refusing to email is that they are going to cause problems for me, or my client, down the road because they can't follow simple instructions.

NTB

Property Preservation Companies/people calling asking for work. Yesterday he acted as if he was a buyer When I met him this morning he had a bid prepared. Sure he tricked me.

I missed church service (that I had no intentions of attending) but I still got dressed to open up the property.

If I have a Sunday workday it is almost always an impromptu appointment. Sometimes people have to take advantage of the time they have available unexpectedly. So it becomes a matter of how willing you are to step out of your preferable work schedule to do what is best for your clients, this is just the nature of the business. Trust me, I have no problem moving on to the next property if an agent is unwilling or unable to provide a timely response, no problem at all

People on this forum meet some basic requirements: they all know how to go online with a computer for one thing. There are some dinosaurs in my market that have not yet mastered computers and/or refuse to use cell phones. These people would be hard put to send anyone an email or a text messge.

In time, these people will fade away due to attrition or death. Meantime, we still need to accomodate the forms of communication they understand. They will leave you voice messages, no matter what instructions you put in the MLS or elsewhere.

As for whether I will answer my phone on a Sunday...the answer is yes. I have been known to show properties on Christmas Day...Easter...whatever. I just don't normally answer before 7 a.m. or after 10 p.m. If the call comes during mealtime, I may let it go to voicemail.

Pine - If someone is out with their clients and they call me asking about my listing, no problem. It's the call I get this morning that says, "what's the combo I'll be there in an hour" that bothers me.

I just got a call from an agent, said my lockbox was open when she got there. What is so hard about SHUTTING THE LOCKBOX?

It never ends.

#71 (ok maybe not)- How about writing in contingencies like "must sell house at 123 main st" or "buyer's business partner to view/approve of property", etc...

I, like most everybody on this forum, actually do work seven days a week (I'm at my computer right now after having done an open house this afternoon and wrapping up a BPO).

My point about phone calls on Sunday morning is that I am at church, and there's no point calling me back in a few minutes or getting angry--because I don't take the phone in to church! It's in the car, and I do answer calls when I get to the car. That's a two hour timeframe. PLAN BETTER or at least understand that some folks do go to church.

Once every two or three weeks, I go to a movie with the family--and I don't take calls there, either. The point is that we all should be able to turn the darn phone off without making others angry.

What's with the world nowadays when everybody and his brother/sister feels they have the right to an instant answer from somebody they've never met or spoken to simply because they left a voicemail message?

I need to add here- I am NOT one of those agents who doesn't ever answer their phone on purpose. If I am showing property, on the phone, eating dinner, reading to my kids, etc I let it go to voicemail. I do not have pre-set phone hours or anything- if I am available, I answer the phone. I have in fact been complimented by other agents in my town on my responsiveness and willingness to answer questions. In my opinion, agents who blatently disregard simple requests are likely going to be difficult to have a transaction with and are not busy enough themselves to understand WHY we make these simple requests.

I had one call me yesterday about Noon because I hadn't returned her call from Saturday evening.

I pointed out that I left her 2 VM's on Friday afternoon that she waited until Saturday midday to return. I also pointed out that I am available from 7AM to 7PM on weekdays and Saturday until at least Noon.

All of this (including 2 emails) about a highest and best situation where her buyer's offer is clearly not the best (or the highest, for that matter).

Had another call me yesterday to get showing instructions. I pointed out that all she had to do was use the showing assist link in the MLS. She said "I don't use that". I suggested she start.

I cannot fathom how agents can be setting up showings on short notice (2 hours) in this day and age. Anyone who just sticks every Tom, Dick and Mary in their cars on short notice has become a tour guide, in my estimation.

You know, I've never understood why agents just drop buyers in their cars right away as well. I get too many calls from buyers who are out in front of my homes wanting to see the home right then. Well, we start having a little discussions and I find out they aren't approved, have a lease that doesn't expire for 10 months, and have no money saved up for a down payment. A few questions will save you a lot of time.

Buyer's agents that send e-mail stressing the urgency of getting that seller signed contract back as soon as possible so it can get to the lender.

Hey! What a concept! I never thought of that.

That one happened to me today...

It happened to me on Friday. Agent representing Buyers is married to Loan Broker. Loan Broker needed signed Purchase Agreement then and there (which I provided). Buyers had already scheduled a septic inspection BEFORE I knew the Purchase Agreement was signed and wouldn't reschedule for tomorrow! Today's 14 phone calls from the Loan Broker asking all kinds of really stupid questions and not allowing me to get back to the office to get the requested information, even though I told him, it would be seveal hours.

Btw? We're trying to close early. Not for the Buyers convenience or mine but because the Agent and Loan Broker hubby are going a way for a week and closing would happen the day they got back. Did I mention that their clients (the Buyers) aren't happy???????

It's funny how often closing gets moved because the agent needs to fit it in with their personal lives!

I've got a new one for you about lock boxes, not stolen, not missing keys, just crazy glued! Sign was also in the street gutter a block & a half away.

forgot about that one.
But how about the agent sending 3 emails to you streesing the urgency of getting the seller signed contracts back but still have not given you the buyer signed copy to send to the seller for signature

I just want to chime in -HogCallBroker and I work in the same market and for at least one of the same AMC's - we're cooperative, not competitive. HE'S NOT EXAGGERATING about the agents or buyers here. It's simply unbelievable how some of these people operate. My peeves are:

1) offers without buyer signatures, no preapproval or POF, and not offering any earnest money - NO, I won't submit it to the seller without at least a buyer signature!
2) agents who insist on hand-delivering offers. I work from home 90% of the time - I'm not giving you my address. Scan it to me - for Pete's sake, it's 2009!!!!!!
3) agents giving combos to buyers and telling them to go check it out and call them if they want to make an offer
4) doors left unlocked---and OPEN!
5) combos left on lockboxes
6) lockboxes left open and keys left in the door
7) the inevitable question........"my buyers have a home for sale, will the seller consider a trade or at least taking ownership of the buyer's current home as partial payment?" ARRRRRRRGGGGGGGGG
8) I love using REOTRANS - but try explaining the sellers counter to an agent that's been in the business 30 years and doesn't even own a cell phone.
9) buyer's agents berating me for the seller's counter offer. HEY - I'm not the one deciding that your 60% of list price offer on a home that is already very competitively priced is ridiculous so don't fuss at me - find a stronger buyer who can finance that amount and quit showing your current buyers properties out of their reach!
10) and my all time favorite peeve.........(drumroll please)....
The phone call that inevitably comes while I'm right in the middle of something......."I'm in front of this house, I'm not sure the address, but how much is it?"......after getting them to describe the home to me and determining which home they're asking about, I give them all the info - price, sqft, beds, baths, etc.......then get....."would they rent it?"

I love #10...

I had #5 yesterday...

Wow- I thought it was just agents in my market who did those things!
What annoys me the most is when agents who list REO themselves do some of this stuff, like submitting offers with no pre-quals, not securing homes, etc.
Also, buyers who look at a house that is priced well, get estimates of repairs, then discount their offer for the amount of the repairs. Their agents try to justify it by the condition of the home, but as I tell them, "If it were in perfect condition, then it would be priced a lot higher."
Like a log home on 10 acres, very private, for $95k m/l. Buyers had estimates to basically rebuild it (moving the kitchen, everything new) then offered $40k. Come on!!! Then their agent acted upset about not getting a counter...

Just got a call from a buyer with the opening question, "I'm calling about the home you have for sale" followed by silence. I was waiting on an address/description and it never came. I almost asked him if he wanted info on a home randomly selected by me or if there was one in particular he was asking about. That actually might have been kinda funny.

How about the buyer calling you, asking to see the house and saying they don't have an agent. You arrive, show the house, they start ticking off all the things wrong with the house, yada, yada. You tell them over and over again that you already have a client, the seller, and really should not comment on negotiations until we establish relationship. After you spend a hour or so they tell you their agent will call you with an offer!!

That's a great one.

I understand that agents have no control over what kind of offer their clients submit. But on a $45,000 listing I have, I've gotten offers for $9,000 and $15,000 in the last week (the agent was the pricipal on the $15k offer, she should know better).

Each individual area is different, but those are stupid low offers here.

As i'm reading these an agent calls to see if my property is till available. We have MLS here too and it clearly shows active!

Adding to the list....
Agent calls on REO property, wants info, ok, as-is, blah blah, no commission on buyer's side if buyer is also agent. Oh, hah, buyer is my huband's company, not me. Who own's the company? Me and my husband! I would think that makes her a buyer too.

House in good condition would be worth $100K

It's listed for $60K in poor condition

You all know where this is going, don't cha?

Offer comes in for $20k, because it needs $40k of repair!!!

Oh, and they considerately submit a list of needed repairs, sometimes even backed up with photos just so the listing agent and owner will know the actual condition of the house.

Did they ask for a home warranty too?

Of course they'd rather have all of those repairs made prior to close--by the seller!

I've refused to pay the co-op fee in this situation before (and been backed up by my clients). Other agent has to show they are the procuring cause of sale in order to get the commission offered in the MLS, which they obviously aren't.

Agent just left message asking status on property. Says to call him back, but leaves no number. Einstein also blocked his number from my caller ID. Brilliant.

I almost forgot this one --

Get a call (buyer or agent, doesn't matter) that is calling off the sign. Somewhere in the conversation comes ----------
"Have you been inside this house?????????"

My preferred answer -"No we establish the list price from Zillow"

My actual answer - "Duuuuuuh?"

1 - Don't call me two weeks after closing to ask for an extra key because the new owners were too lazy to make copies and the contractor just locked the only key in the house. When I provide the contact info to the cheapest locksmith in town that could solve your problem in 15 minutes don't tell me it would be cheaper to just break a window.

2 - Don't ask if I've sent your commission check yet. If it were up to me, you wouldn't be getting one.

Same agent, same property, same phone call.

I can't tell you how often this happens to me. And I suppose at some point in the future you'll receive a complaint because you didn't return the phone call.

I usually get another phone call full of nasty words and a *demand* to call them back. Plus, they'll throw in a "I have NOOO idea how you can stay in business behaving this way" followed by the obligatory "Call me back asap!!!" and a slamming of the phone. Again, no number and caller ID blocked...I'll just wait until they send me an email and then I'll calmly point out that they're retarded.

Oh I love the, "have you been inside this house?" That's when I'm tempted to say, "No! where is it? You should call an agent in that area" LOL And, "Does the bank know the condition of this place?" Response, "No they priced it this low because they want to lose money not because I sent them 78 photos!"

Recently a woman called about one of my houses. She asked how many bedrooms, I said 2, she said no, that house has 3 bedrooms my cousin used to live there (why did you ask?) When I said no, it only has 2 and could never have had 3 she said I had the wrong house, she meant the one my sign was in front of. Oops guess i was describing the neighbors house? She told me all about mine, and she knew better than me and was rather upset when I told her her information was wrong!

It's actually a fair question in my neck of the woods. Many agents do not even bother to get out of the car to take the picture of the house and if you ask them what the inside is like they say they don't know, they weren't inside.

The BPO calls for a drive by and some agents will even bring the vehicle to a halt.

No one wants to have to deal with fleas or roaches so why go inside - you can get all you need to know from the tax record.

Fail.

We're talking REO's here, check the forum subject.

Yes, when my sign is in the yard, I HAVE been inside the house--always! And, yes, the owner knows the condition of the house--always!

Here's another pet peeve of mine after the house has gone under contract. Agent calls and has a client who is really interested in the house and would I please let the agent know "first" if something happens to the contract. In other words, they want me to be the "hound dog" for their client! I had one just today say that very thing about an aggressively price property which got five offers on day 1. My answer was, "No, not first but I will call you. The four others who have already made offers will get the first phone calls."

I got this one the other day

Buyer-I'm calling about your listing at 1220 maint st, how much is it?

Me: Are you a buyer?

Me: Are you working with a Realtor? and the other usual questions

Buyer: I am a buyer and I do not have a Realtor.

Me:Ok, great, it is listed for $190,000

Buyer: that's way overpriced in this market

Me:I am the lowest in the neighborhood by far, undermarket by $35,000-$45,000.

Buyer: I think that's crazy, does the bank know it needs repairs

Me: yep, it needs $10,000 in repairs and is under priced by $35,000 which will give you some sweat equity

Buyer: well I am going to call the bank directly and see if I can get a cheap price, I looked on zillow and some other sites and it is only worth $130,000.

Me: Miss, I represent the bank, I am the LA, you deal with me or a Realtor for any offers

Buyer: My friend told me to deal directly with the bank. whats their number

Me: you heard wrong(growing increasingly mad and ready to hang up)

Buyer: I will call my Sisters best friend she is a real estate agent.

Me: click!!!!!!




Next one, happened today.

Buyers agent: "why didn't you tell me there were better offers I could have got my buyer to come up?"

Me: It is not my job to talk with your buyers regarding the terms of their offer. You knew it was a bank property priced very low, you should have guided them better.

Buyers agent: thats not right, we should have gotten another chance.

Me: Sorry,thats the way it works, click

Stupid agents are my biggest pet peeve...
I had an agent's offer countered last week,waited too long to answer,she has loan processer call me since buyer agent did not understand how to write up her required numbers in contract properly-we both(loan processer & me) decide it's not our job to do so and move on. This week I rcv 2 diff contracts,same buyer, from this agent, telling me to just have my seller decide which one they want to use:| can you SEE my ARE YOU SERIOUS look!! Neither one had the correct lender required numbers/provisions. Like I just walk up to the AM and show it to them, I need exact figures for Rtrans people!
Not sure how i could say "write it in your special provisions!!" any simpler.. Threatened to take away part of her commission for the help id already provided(initial contract-i had to TELL her what to write regarding repairs). Her excuse was, "not sure how REO's work"...our market is SO slow and driven by REO's im not sure how she'd be able to make all the money she brags about without ever having sold an REO!
I'm scared to think of how many agent's ive had call me in the last month alone asking, HOW they'd go about asking for repairs on a contract!! What are they paying schools and brokers for?

The people who ask for listing prices, act shocked, and proceed to mention each needed repair in a painfully slow progression,repairs of which i know all too well of, are right up there with stupid agents...if you could buy a perfect move in ready house in a perfect subd. for $40,000, id have 5 of them!!
Lor

How about buyer's agents that call twice a day (or more) for the status of their buyer's offer? Uh, hello- don't you realize that calling me WILL NOT make the seller choose an offer any faster? What part of "I WILL EMAIL YOU THE SELLER'S RESPONSE ONCE I RECEIVE IT" don't you understand?

How about this one- agent calls to check status of the property. I tell her highest and best deadline for offers already on the table is 6pm Wednesday. Her response "can't you push it until Friday? My client's can't make it in to write the offer until Friday". Really? Did you really just ask me that?

Ok only one more I promise- buyer writes an offer on my listing with another agent. There are multiple offers- his is chosen. $20k good faith, 20% down, solid prequal. Comes time for docs and buyer can't get MI coverage.

Me: "why are we talking about MI when the buyer is putting down 20%?

Buyer's agent: "Buyer decided he doesn't want to pull his funds from his investment account and face penalties. We are going to pull the loan and send it somewhere else so we need more time."

Me: "absolutely NOT. Your buyer's games are not my seller's problem!"
I can't wait until the AM gives me the go-ahead to give them a notice to perform and kick them to the curb. I can't stand buyer's agents who lie for their clients and let them play games.

Did you make them aware it was a multiple offer/highest & best situation? That is normally an agent's "other chance" all around... I know even when i warn agent's this is going to go highest and best so bring those offers only, I present & the Seller STILL has me ask them again and won't respond to any offer until i assure them these ARE highest and best...
Lor

This thread is fun.

Get a buyer call this morning, I explain that property is under contract and closing next week.

Buyer says "But you didn't put a pending sign up!"

What I'd like to say "They cost money, will you buy me one?"

What I said "Duhhhhh?"

I love this thread!

Would-be buyers who are SURE they know "how much the bank has in it."

Questions from the infomercial crowd like:

"How long has the house been vacant?"

"Which bank is it?"

"How much was the lien on the property?"

"You can write the offer and be my agent if it will get me the deal at the price I want"

Swear to God folks, I'm not making this stuff up.

Wannabe investors who seem to believe that it is my job to help them find a deal or to educate them on buying bank properties.

* * * *

Lookie-lou types who think I HAVE to show them a property simply because they asked--though they cannot/will not provide proof of funds or pre-qual. After all, it's not like anybody lives there, and showing houses is my job!

* * * *

Anyone who manages to get me on the phone and then somehow believes that gives them the right to make demands on my time.

Why do some investors still think they can get loans just because they can breathe? Also, who is running around telling these guys that it is easy to do a simultaneous closing?? These *investors* are actually paying for this crap! I should just make stuff up also and go on a book tour...

Initially I always tell Buyer's agent that since it is priced very aggressive there are multiple offers so tell your buyer to come strong. We'll the buyer came with a lowball.

I find that some Asset managers request highest and best, and some just accept the cleanest cash offer and don't even ask for highest and best. The tight lending market has put pressure on Am's to accept clean cash offers over Financed offers that may be $4,000 higher than the cash offer.

OK everyone here is my pet pev that really irks me and it’s not reo.
Selling agents please either clean your fax machine and or get a new fax.
Some of the garbage that is being sent just cannot be read
Those white lines that go across the page are usually just a dried piece of white out.
And if the fax is being received and or send dirty 99% of the time all that needs is some cleaning.

Here's one that might hit close to home. When an agent complains about the "unethical" behavior, "ridiculous" demands, and "unfair" QC from 5 or more different companies on these forums, maybe that agent needs to look at themselves as the problem since they are the only common denominator.

My usual rant starts after the 10th call I get from agents asking about the condition of the house. Ummmm, it's priced 20% below market, still hasn't sold, listing clearly states "AS-IS". Why don't you go look at it and see what you think? I've even tried putting "will not qualify for FHA in it's current condition" in the comments, but that just invites more calls from agents who want to argue about that for some reason. Hey, it's your time and your buyer's appraisal money. Don't say I didn't warn you.

Also - and this is not REO, just my pet peeve - buyers who want to spend (and qualified from the bank) say, $1500 per month.
Buyer: we want to spend and are approved for $1500 per month
Me: How much have you been paying for rent the last year or two?
Buyer: $1000
Me: So how much money have you saved during that time for closing costs & down payment?
Buyer: $0

These are the same people who will call me 18 months from now and need to sell, but have no equity, and of course no money to bring to closing to pay my fee to sell their property.

Yes, that was my very first post I lurk here from time to time...but this thread is too inviting not to put in my 2 cents.

that sounded more like a nickel.... it is frustrating to get those phone calls however you have to see it from the other end, when I list my REO properties on the mls my remarks are all very generic.. AS-IS addendums must accompany.... nothing about the condition in specific because there have been law suits for misrepresentation of the condition of a certain propety....

So when someone looks at a listing with generic REO comments i cant blame someone for wanting to know whether their buyers are going to need to bring a paint brush or a buldozer after closing. A 2 minute conversation can save another realtor and his buyers some time.

You're right, skatakia, I wouldn't want any lawsuits, so I probably shouldn't make assumptions about the condition or financing. I suppose it just depends on the appraiser anyway.

Well, I just had a first for me. A buyer decided they wanted to cancel their contract outside of the inspection period and wanted their earnest money back. AM declined to give it back to them. Buyer is upset, tells me how horrible I am, and generally whines and complains. Normal stuff, right? Well, here's the kicker. This buyer, whom I've never met, seen, or talked to, then accuses me of age discrimination, says I'm taking advantage of an elderly woman, and decides to start complaining to anybody who will listen at Fannie Mae. So, if you ever wonder why the REO listing agent you are working with might be a little cranky, there you go.

Ugh

A complaint always looks bad, legit or not.

I notified my AM what the buyer was going to do and they were not upset with me so no bad marks there. They understood that people sometimes do stupid things. It's still frustrating, though.

NTB--The agent for the buyer needs to be told to get his/her client under control. Buyer had no right to contact you directly.

I know that it happens all the time--but I am as unresponsive as I can force myself to be when someone else's client phones me directly. I usually tell them that I am not their representative and, therefore, cannot answer their questions or comment on their concerns. Of course, when they start accusing me of something, they can sometimes draw a response from me. It's only normal to defend oneself; but the less said, the better. Of course, that is most assuredly not the case as soon as I get their agent and/or the agent's broker on the phone! I do not mince words when I tell them to reign in their client (not that it works all the time).

Absolutley right. I've had buyers call me and told me their agent gave them my number. How unethical is that?!?!? Amazing they dont understand the Law of Agency.

I had a series of particularly nasty conversations with a caller who keep claiming I had said things (made promises) that I had not said. Finally, I figured out what was going on when she blurted out, "We were standing in the front yard, and then we went around to the back to find the septic tank!" That's when I realized that she had me mixed up with the selling agent. She had copied my phone number off of the yard sign.

I tried to explain to her that I was not the person who showed her the property and asked her to describe me. Of course, she could not, but she was still angry with me for what the other agent had said. The truth had no meaning to her at all. BTW, I am old enough to be the other agent's mother.

stupid is what stupid does !!! aka forrest gump !!

That doesn't bother me as much. Principals can contact either agent because they aren't bound by any laws of agency or something similar. The buyer's agent did need to get their client under control because they had apparently made promises to the buyer, weren't keeping up with their work, and generally made a huge mess of things. What I ultimately found out was that the buyer's agent hadn't terminated the contract when their client had told them to (had waited over a week to do so). Even when that was pointed out to the buyer, the buyer still felt it was my problem and my fault. I couldn't help but think this agent had to be a family friend to the buyer. That's the only reason I could think of that would have the buyer still blame me when their agent had so obviously screwed them over.

Regardless, I do not want to answer questions--and thus increase my own liability--for someone else's client.

here is my biggest pet peeve phone call i keep getting from another agent

caller: hello, i see you have had the property at 123 main st pending in the MLS since the second (2 weeks ago) are you guys still accepting offers? (mind you our mls has a different status to mark if you are willing to accept back up offers)

Me: Uh well, we were accepting them up until the 2nd.

Long pause

Caller: so you are not accepting offers?

Me: no, not since the second.

Caller: ok, thanks.

They really gotta upgrade the licensing requirements....

I agree with that. I just repeated what I had earlier said to the buyer's agent so I didn't feel like I was increasing any liability in this instance. However, I think the lesson learned is to immediately just refer them to their agent in the future. Logic just doesn't work with some people.

I've gotten those kind of buyer calls when we have multiple offers and that buyer didn't get the property.

I just point out that I am not their agent, that I represent the seller exclusively and they should call their agent with ???'s.

I try to avoid buyers anyway, so someone else's buyer is just aggravation to me.

I am soo sick of agents leaving doors open and the lights on. but this is the icing on the cake. I am showing one of my listings today and see something on the floor looking closer, Its a freakin cigarette smashed out on the carpet and further into the showing i find another one smashed out. I am now changing the showing instructions to Listing agent must accompany.

I don't even begin to have the time to attend every showing.

There is a REO agent in this area who has poor pictures on almost all her listings. How you can send in a MLS sheet to the asset manager like this is a mystery to me.

Poor pictures? How about no pictures? There's an agent in my county who gets the Homesteps properties--all of them. 1/3rd of the listings have no pictures even after being active on the market for 90+ days. If that agent actually gave poor pictures, it would be an improvement! Now, that's pathetic.

If I could figure out how to post the pictures I think no picture may be better! Our MLS requires at least a front photo or it's a $100.00 fine. These pictures look like she is taking a address verification photo or some look like she is laying on the ground looking up at the sky. I find it amazing her asset managers are ok with these pictures. Or maybe she sends in the MLS without the pic then uploads it...

If I was an AM, I wouldn't accept an MLS without a photo. Our MLS allows us to put 10 photos in it and I always put the maximum number in there--even if there is a lot of damage. I don't want to waste my time, or agent's time, with a property that a buyer can't handle.

I agree. Good, bad, and ugly photos go in my listings.

PET PEEVE: Why is it listed for $31,000? ANSWER I'D LIKE TO GIVE: Let me count the ways. Instead, I just say "The listing has photos."

Well check this out! Los Angeles is saturated with tons of agents and that's why some of the out of the area don't even care to check where the property assigned is located. No picture, no LB, no nothing. But when you call them and ask for access they give you the ROYAL answer "am on my way to the property to take care of that" yeah right after three weeks...but is the market that we all living in!!!

Got it to work! This shows just how professional some of the REO agents are in my area. Thanks Ditty!

They probably thought they saw a leprechaun on the roof....lol...

How about this one?

No pictures and poor pictures.......the latest trend in my area is just interior shots.....no exteriors......More and more of my clients are requiring MLS exteriors. If none are available, I have take the pictures (you know the odds of this comp being used.....lol). If the subject has been on the market for at least two weeks, I'll make a note in my report, if there are no pics......

That's not a photo of the driveway needing snow removal? LOL

Pet Peeve in Reverse.
So I e-mailed the Los Angeles area REO Queen with initials MC on Friday around noon for the lock box combo to one of her listings. MLS agent's istructions states must e-mail as phone calls will not be returned.
I got an e-mail response three days later this morning with the lock box code with an e-mail address "no-reply@don'tcare.com" pretty much that is the attitude.
Since I had not heard back from any of her team members over the weekend and the buyer's only available day to view was yesterday, I chanced showing it cold on Sunday. There was no supra lockbox, so we ended being peeping toms looking into whatever window we could see through.

My buyers are still shaking their heads in disbelief at the extremely poor response.

Is this because REO agents taking on more than they can handle?