When I show *regular* listings as a buyer's agent, this is my process:
1. Send the list to the buyer.
2. Get the buyer's picks for showing.
3. Get showing instructions for each of the listings from the MLS (unless the listing specifies otherwise).
4. If and when the buyer wants to make an offer, which may be days or weeks after seeing the property, THEN I call the other agent to get specifics on availability, existence of other offers, etc. At that point in time, I expect the listing agent to be attentive and happy to get my call because we have a potential deal in the making. And they usually are! And I preface my questions with "I've read your MLS listing and here are the specific questions I have for you."
Someone please tell me why this would have to be different for REO properties, other than I'm just looking for excuses not to show property.
To me, getting the preliminary info not very useful. Any information I give you when you call can change minutes after we hang up. Active now, pending this afternoon, or maybe not! 0 offers now, 2 offers 2 hours from now, or maybe not!
The bottom line is you can't eliminate 100% of your risk. You are going to have to take the chance sometime that a listing (REO or otherwise) just may not be there for you when your buyer is ready to put in the offer. That's just the nature of the business.
Finally, I don't have a problem with people calling. My issue is with people calling for information that's right in front of them. Or who don't want to look it up themselves and find it easier to just pick up the phone.
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Adolfo Santiago, Realtor
Sun Crest Florida Properties
Orlando, FL