I only work with investment buyers and turn away residential customers. I can't stand residential buyers as there are too many emotions involved. Plus, they are really the ones that are disloyal as they will walk into an open house on Saturday and write an offer with the realtor holding the open.
I offer my investor clients a wealth of knowledge of being an investor/landlord myself and owning 30 properties. I bring other resources (mortgage, insurance, CPA, attorney, plus all the contractors) to the table as part of a team that I have assembled for my customers to use when they work with me. And I remind them they get this all for free as I get paid by the seller!
I talk to many of my investors every month and some every week. They call with questions or I call and see how their property is doing. This builds rapport and trust. I lose only about 10% of my investor customers, mostly through them getting out of the business or acquiring their fill of investment property.
The average single family buyer/seller is going to have 1 transaction ever 7 years. My investor customers will buy a couple properties per year. I would rather market/farm to them than to someone that is doing a transaction every 7 years!
I suppose it is like the Jerry McGuire movie, "Fewer customers, more personal attention".
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Scott FicekRealtor/Investor
RE/MAX Advantage Plus
cell: 612-281-5419
office: 952-898-5800
Saint Paul HousesMN MLS