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#154815 - 07/11/07 02:59 PM
Re: How Rude is This ? Agent Etiquette
[Re: realestatefla1]
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Member
Registered: 01/06/05
Posts: 372
Loc: California
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I'm sure this was very frustrating, but to answer your question, let it go. I would look at the big picture, and can't imagine this would be at the top of the list of reasons to confront someone.
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#154824 - 07/11/07 03:17 PM
Re: How Rude is This ? Agent Etiquette
[Re: RealtorInCA]
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Major Contributor
Registered: 02/05/05
Posts: 2713
Loc: Las Vegas
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I don't think this agent was being rude by asking to show the home the same day. Her clients were out of town and they wanted to see your home to possibly make an offer. You were not forced to allow them in, you chose to! If you want to sell your home, you will have to make these inconvenient steps along the way. You should have a lockbox on the property. It sounds like nobody was home that day, so if you had a lockbox on the house, you could've easily had it shown and not missed any of your other appointments.
It is not the other agent's problem that you made it difficult to show your home. Even though the MLS says 24 hour showings, there was a potential buyer THAT day! The only part that I would be irritated with is that the other agent didn't have the courtesy to call you back for feedback. Her clients decided to buy a different house, that's all. Move on. This wouldn't be so difficult on you if you made it easier for other agents to show your home. You can't really be angry with anyone but yourself on this one. I would have tried to gain access the same day to if I were the other agent. Many buyers don't have time to wait 24 hours, especially in this market. Sorry.
_________________________
Len McGuirk
Prudential Americana Group
Direct: (702) 203-6688
Las Vegas Real Estate
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#154825 - 07/11/07 03:19 PM
Re: How Rude is This ? Agent Etiquette
[Re: RealtorInCA]
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Member
Registered: 03/02/07
Posts: 127
Loc: Tempe, Arizona
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I agree with letting it go. Also, as mentioned, putting showing restrictions can cause missed sales opportunities. I had a client that was very interested in a $1M+ home, but the sellers required 24hr notice and could not be reached. Their agent wouldn't let us in without their approval. My buyer was also considering another home in the area that needed a quick decision. Since she couldn't see the 1st home, she went with the 2nd.
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#154831 - 07/11/07 03:31 PM
Re: How Rude is This ? Agent Etiquette
[Re: tempeagent]
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Major Contributor
Registered: 04/21/05
Posts: 1879
Loc: kentucky
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Impulsive, busy people, are often impulsive buyers. If you are motivated to sell your house, you will make it available without any restrictions.
_________________________
Comments made are my opinion, and not intended to be legal advice of any kind.
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#154903 - 07/11/07 09:28 PM
Re: How Rude is This ? Agent Etiquette
[Re: ReallyReal]
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Veteran Member
Registered: 05/14/05
Posts: 937
Loc: The Milky Way
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Michelle, I understand your retionale for not having a lockbox and yes the agent was rude, but I think you should find a solution for needing the 24 hours notice.
Frankly when I see that in MLS listings I just move on to the next one unless that particular home is just sooo perfect. WHY? Because I see it as a hassle. When I call to see a house for sale, all I want to hear is Yes, come on by in 2 hours, etc.
Something similar just happened. I have a very motivated buyer for a home where the agent says the buyer is motivated. However twice when I have called, "No not today, it is mahjong day." or No, today is bridge day.
I was like forgedaboutit. Who wants to be bothered with that?
Perhaps you can remove the lockbox in the evening or when you are at home and replace it when you leave. The agents still have to schedule showings and you still have to leave your home show ready everytime you leave, however agents can still have access without the hassle for you.
I agree. 24 hours notice is not my idea of ez acess. I had a listing once, both husband and wife were police, and I noted in the listing that they did shift work and would need notice. I got many calls that wanted to show the same day and nearly every time it was not problem. Also I had their schedule so I knew when they would be sleeping. Agents and customers were pretty good about it. And as I said, luckily I didn't have to turn down too many showings.
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#154958 - 07/12/07 12:00 AM
Re: How Rude is This ? Agent Etiquette
[Re: Agent 007]
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Member
Registered: 07/08/07
Posts: 34
Loc: GA
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I don't think this agent was being rude by asking to show the home the same day. Her clients were out of town and they wanted to see your home to possibly make an offer. You were not forced to allow them in, you chose to! If you want to sell your home, you will have to make these inconvenient steps along the way. You should have a lockbox on the property. It sounds like nobody was home that day, so if you had a lockbox on the house, you could've easily had it shown and not missed any of your other appointments.
It is not the other agent's problem that you made it difficult to show your home. Even though the MLS says 24 hour showings, there was a potential buyer THAT day! The only part that I would be irritated with is that the other agent didn't have the courtesy to call you back for feedback. Her clients decided to buy a different house, that's all. Move on. This wouldn't be so difficult on you if you made it easier for other agents to show your home. You can't really be angry with anyone but yourself on this one. I would have tried to gain access the same day to if I were the other agent. Many buyers don't have time to wait 24 hours, especially in this market. Sorry.
My husband and I are Builders as well...this isn't my first rodeo. Here in the South especially, I would expect a bit more "graciousness" when dealing with colleagues in the business...that's all. Before anyone gets upset, I don't mean that in other geographical areas, people aren't gracious. I simply mean that the South is known for being a bit more laid back and hospitable and still "taking care of business"! 
Common courtesy goes a long way...even in business!
Thank you ALL for sharing your thoughts and comments. 
Meli220 http://www.MelissaWhite.com
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#155288 - 07/13/07 06:20 PM
Re: How Rude is This ? Agent Etiquette
[Re: ga_re]
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Member
Registered: 03/25/07
Posts: 223
Loc: North America
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Rude is Rude. I had the same experience and was not a happy camper. If it happends again...I will not drop everything to please Mr. and Mrs. I have to see it now Buyer. People rarely buy on impulse and if they really want it...they may come back.
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#155355 - 07/13/07 09:12 PM
Re: How Rude is This ? Agent Etiquette
[Re: real agent]
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Veteran Member
Registered: 05/14/05
Posts: 937
Loc: The Milky Way
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Rude is Rude. I had the same experience and was not a happy camper. If it happends again...I will not drop everything to please Mr. and Mrs. I have to see it now Buyer. People rarely buy on impulse and if they really want it...they may come back. And they may not. I've lost out to another house because I couldn't access one of my listings.
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Registered: 07/28/11
Posts: 33
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