In my area values are falling so fast that an appraisal more than 30 days old is questionable.
I must agree w/SD on this one. Unless the sellers have significant equity & a realistic plan to get back on track the refi is only going to make things harder for them. If they can't handle the current payment how can they handle a higher one?
Certainly there are exceptions an illness, job loss, etc could get a borrower behind.
If it's truly hopeless a deed in lieu may be a better option for all concerned. Assuming acourse the borrower & lender have not been able to work the whole thing out.
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The Loan Diva