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#146911 - 06/08/07 10:53 PM Re: Land America, please stop calling me [Re: Mr. Foreclosure]
123sisters Offline
Member

Registered: 10/02/06
Posts: 301
Loc: Missouri
I do quite a few BPO's for them. In the last month they have only called me twice. Both about the same order, so I assumed it was a client pushing to get it quickly. I am not sure why they don't call me, I guess I will just be thankful that they don't!

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#146922 - 06/09/07 12:19 AM Re: Land America, please stop calling me [Re: 123sisters]
super realtor Offline
Major Contributor

Registered: 05/01/05
Posts: 5500
Loc: georgia
Thank God knowone calls my phone.I just do these bpo's in between regular re.I don't have time to talk to some bpo company about the bpo.One call with that crap and I would immediately dump them and if they kept calling I would file harassment charges against them after I told them I no longer wanted to do business with them.

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#146943 - 06/09/07 08:25 AM Re: Land America, please stop calling me [Re: super realtor]
Gulf Winds Global Moderator Offline
REO Slave
Major Contributor

Registered: 02/04/06
Posts: 1695
Loc: USA
Just tell them that every time they call, it delays the completion of the BPO.
_________________________
"There are people who make things happen, there are people who watch things happen, and there are people who wonder what happened. To be successful, you need to be a person who makes things happen.." - James Lovell- Astronaut

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#146948 - 06/09/07 10:07 AM Re: Land America, please stop calling me [Re: Makin' Money]
eldoradosrealestate.com Offline
Veteran Member

Registered: 10/22/05
Posts: 937
Loc: Placerville Ca
 Originally Posted By: Makin' Money
This is my pet peeve. There is another company that calls EVERY day - cell phone and office phone to get updates. I hate to be nagged. I don't mind the e-mail reminders but if I have a bunch of orders, I don't have time to keep answering the phone and talking about the BPOs. I need to DO the BPOs.


With the "Other Company" try updating the notes on your bpo dashboard. Sometimes it keeps them from calling. They seem to hate calling me as much as I hate getting the call cause I am not too nice! I always quiz them, "What due date did I accept? etc. Well that's when you'll get it."
I have never had a call from LA, is this something they just started?
_________________________
Margaret Holland
Heritage Realty http://www.eldoradosrealestate.com

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#146971 - 06/09/07 11:56 AM Re: Land America, please stop calling me [Re: eldoradosrealestate.com]
OHAgent Online   content
Major Contributor

Registered: 02/08/05
Posts: 2779
Loc: Ohio
 Originally Posted By: eldoradosrealestate.com

I have never had a call from LA, is this something they just started?


Yes. I think it started a couple of weeks ago for me. They keep saying that the order is for a "VIP client", so maybe they've gotten a new client that they want to impress. Whatever the reason, it can be a real pain if you've got a bunch of orders with them and a different person calls you for each one.

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#146979 - 06/09/07 01:20 PM Re: Land America, please stop calling me [Re: OHAgent]
King of Internet Offline
Veteran Member

Registered: 01/31/07
Posts: 1093
Loc: The State Penitentiary
thats what happened to me...i took 15 in 1 day, the next day, i got non stop calls..it wasa tad crazy...i finally told one lady, just tell everyone there that they will all be done on time.

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#146982 - 06/09/07 01:32 PM Re: Land America, please stop calling me [Re: OHAgent]
eldoradosrealestate.com Offline
Veteran Member

Registered: 10/22/05
Posts: 937
Loc: Placerville Ca
 Originally Posted By: OHAgent
 Originally Posted By: eldoradosrealestate.com

I have never had a call from LA, is this something they just started?


Yes. I think it started a couple of weeks ago for me. They keep saying that the order is for a "VIP client", so maybe they've gotten a new client that they want to impress. Whatever the reason, it can be a real pain if you've got a bunch of orders with them and a different person calls you for each one.

That explains it. I haven't done anything for them recently.
_________________________
Margaret Holland
Heritage Realty http://www.eldoradosrealestate.com

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#147308 - 06/11/07 11:16 AM BPO Application from Land America
seasaw Offline
Veteran Member

Registered: 10/14/06
Posts: 1208
Did anyone else get a new BPO application form from them today?

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#147310 - 06/11/07 11:19 AM Re: BPO Application from Land America [Re: seasaw]
REO Seller Offline
Member

Registered: 01/24/06
Posts: 321
Loc: So Calif.
I got one. I thought it was because I met with a LandAm title rep on Thursday though.

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#147312 - 06/11/07 11:27 AM Re: BPO Application from Land America [Re: REO Seller]
123sisters Offline
Member

Registered: 10/02/06
Posts: 301
Loc: Missouri
No, they are my biggest BPO Co., what does it say?

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#147313 - 06/11/07 11:33 AM Re: BPO Application from Land America [Re: 123sisters]
seasaw Offline
Veteran Member

Registered: 10/14/06
Posts: 1208
Hello x,

(Please Read Carefully)

This is our new BPO Application, we just need you to fill out these forms, and either e-mail or fax them back to us, along with an updated Real Estate License. The application now has “word fields”, which you can type in on your computer. You can either press “Tab” or just move the mouse over to go to the next field. On the Product Fee and County Form, just list what counties you cover and list the fees that you charge for each product code. For example, Product Code 800:$50 and 803:$75. We also, REQUIRE 3 years of experience. We need all of these forms back, or we Can Not set you up in our system. If you want to fax in the forms, you can fax them to xx Attention Vendor Relations.

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#147315 - 06/11/07 11:45 AM Re: BPO Application from Land America [Re: seasaw]
King of Internet Offline
Veteran Member

Registered: 01/31/07
Posts: 1093
Loc: The State Penitentiary
neither did i.

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#147317 - 06/11/07 11:51 AM Re: BPO Application from Land America [Re: King of Internet]
Ohsaycanyousell Offline
Veteran Member

Registered: 03/21/07
Posts: 653
Loc: CA-
Nope, didn't get one yet. I did check my rating last week and they told me that I had a perfect rating (not really bragging..ok maybe a little). Maybe that has something to do with it?

We'll see, it's still early in the day here :-)

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#147321 - 06/11/07 12:02 PM Re: BPO Application from Land America [Re: King of Internet]
seasaw Offline
Veteran Member

Registered: 10/14/06
Posts: 1208
Disregard my post. This was for a subsidiary of LANDAM.

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#147365 - 06/11/07 03:22 PM Re: BPO Application from Land America [Re: seasaw]
Kapic Realty Offline
Member

Registered: 09/19/06
Posts: 245
Loc: Rochester NY
I received one from

Shellie Caster
LandAmerica Field Services
A Division of LandAmerica Default Lenders Services
95 West Beau Street
Washington, PA 15301
scaster@landam.com
1-800-920-0050 Ext. 8685
Fax: 866-802-8511

and then 20 minutes later one from

Waleta Stacy Rodeheaver
Land America Collateral Valuations
Phone: 800-920-0050 Ext. 8935
Fax: 888-416-1626

I do not know what is goin on?

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