Jennifer,
I wrote on another thread that most people don't shop commission as much as we think they do.
Here's what I do for x%. Here's what I do for $x00. Which one do you want? It's not often that you'll persuade the x% to paying $xoo and you won't get the $x00 client to pay x%.
You gotta grab the bull by the horn and pull the cat by the tail.
"Ways to reduce overhead so that you can compete (if you wanna) with the discounters." I could probably come up with 10 or so... anyone else?
Here's a fact that most of us seem to forget. Most agents sell only a couple of houses a year they have no motivation to WANT to offer low cost ways of doing business. I don't have any stats to back this up but I know agents that have no intention to ever want to cut cost. They only want to sell a couple of houses a year charge 6% on $250K and add a few more thousand in income.
My assumption is based on watching how online transaction management has failed to reach market acceptance. Many agents STILL DO NOT have or want to own a website or offfer transaction management on the web because they don't WANT TO.
These agents that charge 6% and offer no websites or efficiency are the reasons why we have such negativity towards the industry.
The only way to cut cost is to create systems. Whooops! That's where the industry fails becaus ALL OF US ARE INDEPENDENT CONTRACTORS and we don't have to follow systems. WE DON'T WANT TO FOLLOW SYSTEMS which is why we as an industry cannot do well.
There's a compelling reason why all the new online brokerages are employee based ( not independent contractors ). That reason is so they can legally "force" people to follow their systems.